Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC

Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2010 Hewlett-Packard

Development Company, L.P.

AMD, ATI and ATI Mobility Radeon are

trademarks of Advanced Micro Devices,

Inc. Intel, Arrandale, and Core are

trademarks of Intel corporation in the U.S.

and other countries. Microsoft and Windows

are U.S. registered trademarks of Microsoft

Corporation. SD Logo is a trademark of its

proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

First Edition: April 2010

Document Part Number: 613839-001

MSG revision history

 

Revision

Publication date

Description

A

October 2010

● Added newly supported hard drives to spare parts listings in the

following locations: Computer major components on page 20, Mass

storage devices on page 30, Sequential part number listing

on page 33, Hard drive on page 47.

● Added newly supported memory modules to spare parts listings in the

following locations: Computer major components on page 20,

Sequential part number listing on page 33, Memory module

on page 55.

● Added newly supported processors to spare parts listings in the

following locations: Computer major components on page 20,

Sequential part number listing on page 33, Processor on page 85.

● Added newly supported system boards to spare parts listings in the

following locations: Computer major components on page 20,

Sequential part number listing on page 33, System board

on page 76.

● Added newly supported display assemblies to spare parts listings in

the following locations: Computer major components on page 20,

Sequential part number listing on page 33, Display assembly

components on page 27, Display assembly on page 70.

● Added newly supported back covers to spare parts listings in the

following locations: Computer major components on page 20,

Sequential part number listing on page 33, Display assembly

components on page 27, Display assembly on page 70.

● Added newly supported optical drives to spare parts listings in the

following locations: Computer major components on page 20, Mass

storage devices on page 30, Sequential part number listing

on page 33, Optical drive on page 50.

● Added newly supported fan/heat sink assemblies to spare parts

listings in the following locations: Computer major components

on page 20, Sequential part number listing on page 33, Fan/heat

sink assembly on page 81.

B

December 2010

● Added newly supported processors to spare parts listings in the

following locations: Computer major components on page 20,

Sequential part number listing on page 33, Processor on page 85.

● Added newly supported system boards to spare parts listings in the

following locations: Computer major components on page 20,

Sequential part number listing on page 33, System board

on page 76.

ENWW iii

iv MSG revision history ENWW

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

 

ENWW v

vi Safety warning notice ENWW

Table of contents

1 Product description 1

2 External component identification 7

Identifying the hardware 7

Top components 8

TouchPad 8

Lights 9

Button and speakers 10

Keys 11

Display 12

Right-side components 13

Left-side components 14

Bottom components 15

Wireless antennas 15

Additional hardware components 17

3 Illustrated parts catalog 19

Serial number location 19

Computer major components 20

Display assembly components 27

Plastics Kit 29

Mass storage devices 30

Miscellaneous parts 32

Sequential part number listing 33

4 Removal and replacement procedures 39

Preliminary replacement requirements 39

Tools required 39

Service considerations 39

Plastic parts 39

Cables and connectors 40

Drive handling 40

Grounding guidelines 41

ENWW vii

Electrostatic discharge damage 41

Packaging and transporting guidelines 42

Workstation guidelines 42

Equipment guidelines 43

Component replacement procedures 44

Serial number 44

Computer feet 45

Battery 46

Hard drive 47

Optical drive 50

WLAN module 52

Memory module 55

Keyboard 57

Top cover 59

Speaker assembly 62

Power button board 63

TouchPad button board 64

Modem module 65

USB board 67

Power connector 69

Display assembly 70

System board 76

RTC battery 79

Fan/heat sink assembly 81

Processor 85

5 Setup Utility 89

Computer Setup in Windows 7 89

Starting Setup Utility 89

Using Setup Utility 89

Changing the language of Setup Utility 89

Navigating and selecting in Setup Utility 90

Displaying system information 90

Restoring default settings in Setup Utility 91

Exiting Setup Utility 92

Setup Utility menus 92

Main menu 92

Security menu 92

System Configuration menu 93

Diagnostics menu 93

Computer Setup in Linux 94

Starting Computer Setup 94

Using Computer Setup 94

viii ENWW

Navigating and selecting in Computer Setup 94

Restoring factory settings in Computer Setup 95

Computer Setup menus 96

File menu 96

Security menu 97

Diagnostics menu 97

System Configuration menu 98

6 Specifications 101

Computer specifications 101

39.6-cm (15.6-in) display specifications 101

Hard drive specifications 103

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications 104

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications 105

System resource specifications 106

7 Backup and recovery 107

Windows 7 107

Creating recovery discs 108

Backing up your information 109

Using Windows Backup and Restore 110

Using system restore points 111

When to create restore points 111

Create a system restore point 111

Restore to a previous date and time 111

Performing a recovery 111

Recovering from the recovery discs 112

Recovering from the dedicated recovery partition (select models only) 112

Linux backup and recovery 113

8 Connector pin assignments 115

Audio-out (headphone) 115

Audio-in (microphone) 115

External monitor 116

RJ-11 (modem) 117

RJ-45 (network) 117

HDMI 118

Universal Serial Bus 119

9 Power cord set requirements 121

Requirements for all countries or regions 121

Requirements for specific countries or regions 122

ENWW ix

10 Recycling 123

Battery 123

Display 123

Index 131

x ENWW

1 Product description

Category

Description

HP G62

HP G62

Compaq

Compaq

Presario

Presario

CQ62

CQ62

Discrete

UMA

Discrete

UMA

Product Name

Compaq Presario CQ62 Notebook

PC

HP G62 Notebook PC

Processors

AMD Phenom™ N930 Processor

(2.0 GHz, 2 MB total L2 cache, 1333

MHz)—Quad core 35 W

AMD Turion II P560 Processor (2.5

GHz, 2 MB L2 cache 1066MHz)—

Dual core 35 W

AMD Athlon II N370 Processor (2.5

GHz, 1 MB L2 cache 1066MHz)-

Dual core 35 W

AMD Turion II N570 Processor (2.7

GHz, 2 MB L2 cache 1066MHz)-

Dual core 35 W

AMD Phenom II N970 Processor

(2.2 GHZ 2 MB L2 cache

1333MHz)-Quad core

AMD Phenom II P960 Processor

(1.8 GHZ 2 MB L2 cace 1066MHz)-

Quad core 25 W

AMD Phenom II N870 Processor

(2.3 GHZ 1.5 MB L2 cache

1333MHz)—Triple core

AMD Phenom II P860 Processor

(2.0 GHZ 1.5 MB L2 cache

1066MHz)-Triple core 25 W (for

model 1.2 only)

AMD Phenom II N660 Processor 3.0

GHZ 2 MB

AMD Phenom II P950 Processor

(2.6 GHZ 2 MB L2 cache

1333MHz)-Quad core 25 W

ENWW 1

Category

Description

HP G62

HP G62

Compaq

Compaq

Presario

Presario

CQ62

CQ62

Discrete

UMA

Discrete

UMA

AMD Athlon II P360 Discrete

Processor 2.3 GHZ 35 W (for model

1.2 only)

AMD Champlain V160 Processor

(2.4 GHZ 512 MB L2 cache

1066MHz)-Single core 25 W

Chipset

ATI™ RS880M

Southbridge – SB820

AMD™ RS880MD

Graphics

ATI Mobility Radeon™ HD5430 with

512 MB dedicated video memory

ATI Mobility Radeon HD Graphics

(UMA, integrated) with shared video

memory

ATI Mobility Radeon HD 545v with

512 MB for vision label mapping

Switchable Discrete Graphics

● ATi Robson XT (ATI Mobility

Radeon™ HD6370) with

512MB of dedicated memory

(64Mx16 DDR3 800 MHz x 4

PCs)

● ATi Robson XT (ATI Mobility

Radeon™ HD6370) with 1GB

of dedicated memory

(128Mx16 DDR3 800 MHz x 4

PCs)

Support for BD or HD-DVD playback

with HD decoder and DX10 support

Panel

39.6-cm (15.6-in) HD LED

BrightView (1366 x 768)

16:9 wide aspect ratio

Memory

2 customer-accessible/upgradable

SODIMM slots

Supports dual-channel memory

DDR3, 1066 MHz

Supports up to 8 GB of system

memory

Supports the following

configurations:

● 4096 MB (2048 MB × 2)

2 Chapter 1 Product description ENWW

Category

Description

HP G62

HP G62

Compaq

Compaq

Presario

Presario

CQ62

CQ62

Discrete

UMA

Discrete

UMA

● 3072 MB (1024 MB × 1 + 2048

MB×1)

● 2048 MB (2048 MB × 1)

● 2048 MB (1024 MB × 2)

● 1024 MB (1024 MB × 1)

Hard drives

Supports 9.5-mm, 6.35-cm (2.5-in)

SATA hard drive

Customer accessible

Supports the following drives:

750 GB, 5400 rpm

640 GB, 5400 rpm

500 GB, 7200 rpm

320 GB, 7200 rpm

250 GB, 7200 rpm

160 GB, 7200 rpm

Optical drives

12.7-mm (0.50-in) fixed SATA tray

load

DVD±RW and CD-RW SuperMulti

Double-Layer Combo Drive with

LightScribe

Blu-ray ROM with LightScribe DVD

±R/RW SuperMulti Double-Layer

Drive

Webcam

VGA camera, fixed angle with

activity light and single analog

microphone

Microphone

Integrated single analog microphone

(for models with no webcam)

Audio

High-definition audio supports

Microsoft® premium requirements

with Presario/HP Altec Lansing

speakers

Modem (select

56K V.92 data/fax MDC modem

models only)

(computer models not equipped with

a modem have a cover over the

RJ-11 jack opening)

Supports all worldwide certification

requirements

Ethernet

Integrated 10/100 network interface

card (NIC)

ENWW 3

Category

Description

HP G62

HP G62

Compaq

Compaq

Presario

Presario

CQ62

CQ62

Discrete

UMA

Discrete

UMA

Realtek 8102E

Wireless

Integrated wireless local area

network (WLAN) options by way

of wireless module:

2 wireless antennas built into

display assembly

Support for no-WLAN option

Support for the following WLAN

formats:

Broadcom BCM4312 802.11b/g

Atheros AR9285 802.11 a/b/g/n 2×2

Atheros AR9285 802.11b/g/n 1×1

WiFi Adapter

Broadcom 4313 802.11b/g/n 1×1

Broadcom 4313 802.11b/g/n 1×1

WiFi and 2070 Bluetooth 2.1+EDR

Combo adapter (BT3.0+HS ready)

Ralink RT3090BC4 802.11b/g/n 1×1

WiFi and Bluetooth 2.1+EDR

Combo Adapter (BT3.0+HS ready)

Realtek RTL8191SE 802.11b/g/n

1×1 WiFi Adapter

External media

Digital Media Slot supporting SD,

card (select models

MMC, MS, MSPro, xD cards.

only )

Supports mini versions of SD, MMC,

MS Duo with adapter, not included

Ports

Audio-in (stereo microphone)

Audio-out (stereo headphone)

High-Definition Multimedia Interface

(HDMI) version 1.3 supporting

1080p with High-bandwidth Digital

Content Protection (HDCP) key

(select models only)

Hot plug/unplug with auto-detect

RJ-11 (modem, select models only)

RJ-45 (Ethernet)

USB (Three USB ports; one is an

eSATA/USB port)

VGA (Dsub 15-pin) supporting 1600

× 1200 external resolution at 75 Hz

Multi-pin AC power

4 Chapter 1 Product description ENWW

Category

Description

HP G62

HP G62

Compaq

Compaq

Presario

Presario

CQ62

CQ62

Discrete

UMA

Discrete

UMA

Keyboard/pointing

Full-size keyboard, 39.62-cm(15.6-

devices

in) with numeric keypad

TouchPad with 2 buttons and 2-way

scroll (taps enabled as default)

Power

6-cell, 2.20–Ah, 47 Wh battery

requirements

6-cell, 2.55–Ah, 55 Wh battery

65-W AC adapter with localized

cable plug support

90-W AC adapter with localized

cable plug support

Security

Kensington Security Lock

Operating system

Preinstalled:

Windows 7® Professional (32 & 64

bit)

Windows 7 Home Premium (32 & 64

bit)

Windows 7 Home Basic (32 & 64

bit)

Free DOS

Serviceability

End-user replaceable parts:

AC adapter

Battery (system)

Hard drive

Memory module

Optical drive

Mini-card devices

ENWW 5

6 Chapter 1 Product description ENWW

2 External component identification

Identifying the hardware

Components included with the computer might vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer:

Select Start > My Computer.
In the left pane of the System Tasks window, select View system information.
Select Hardware tab > Device Manager.
Add hardware or modify computer configurations using Device Manager.

ENWW Identifying the hardware 7

Top components

TouchPad

 

Component

Description

(1)

TouchPad light

Off—Touchpad is on.

Amber—Touchpad is off.

(2)

TouchPad zone

Moves the pointer and selects or activates items on the

screen.

(3)

Left TouchPad button

Press the left side of the TouchPad button to execute

functions like the left button on an external mouse.

(4)

Right TouchPad button

Press the right side of the TouchPad button to execute

functions like the right button on an external mouse.

 

*This table describes factory settings.

 

To view or change the pointing device preferences:

Select Start > Devices and Printers.
Right-click the device representing the computer.
Select Mouse settings.
8 Chapter 2 External component identification ENWW

Lights

 

Component

Description

(1)

TouchPad light

Off—TouchPad is enabled.

Amber—TouchPad is disabled.

(2)

Caps lock light

On—Caps lock is on

(3)

Power light

● On—The computer is on.

● Flashing—The computer is in Sleep.

● Off—The computer is off or in Hibernation.

(4)

Wireless light

● White—An integrated wireless device, such as a

wireless local area network (WLAN) device and/or a

Bluetooth device, is on.

● Amber—No wireless devices are detected.

 

ENWW Top components 9

Button and speakers

 

Component

Description

(1)

Speakers grill

Two integrated speakers produce sound.

(2)

Power button

● When the computer is off, press the button to turn on

the computer.

● When the computer is on, press the button to initiate

Sleep.

● When the computer is in Sleep, press the button to exit

Sleep.

● When the computer is in Hibernation, press the button

to exit Hibernation.

If the computer has stopped responding and Windows

shutdown procedures are ineffective, press and hold the

power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power Options.

 

*This table describes factory settings. For information about changing factory settings, see the user guides located in Help and Support.

 

10 Chapter 2 External component identification ENWW

Keys

 

Component

Description

(1)

esc key

Displays system information when pressed in combination

with the fn key.

(2)

Send e-mail key

Opens a new e-mail in your default e-mail client.

(3)

Media application key

Launches CyberLink PowerDVD.

(4)

Web browser key

Launches default web browser.

(5)

Print key

Sends the currently-active document to the default printer.

(6)

Calculator key

Launches the calculator application.

(7)

fn key

Displays system information when pressed in conjunction

with the esc key.

(8)

Windows logo key

Displays the Windows Start menu.

(9)

Windows applications key

Displays a shortcut menu for items where the cursor is

positioned

(10)

Action keys

Executes frequently-used system actions.

ENWW Top components 11

Display

 

Component

Description

(1)

Wireless antenna (2)

Sends and receives signals from one or more wireless devices.

(2)

Internal microphone

Records sound.

(3)

Integrated webcam (select models only)

Records audio and video and captures still photographs.

(4)

Webcam light (select models only)

On—The webcam is in use.

12 Chapter 2 External component identification ENWW

Right-side components

 

Component

Description

(1)

Optical drive

Reads and writes to optical discs.

(2)

USB port

Connects an optional USB device.

(3)

RJ-11 (modem) jack (select models only)

Connects a modem cable.

(4)

AC adapter light

● Flashing white—The computer is in Sleep.

● On white—The computer is connected to external power.

● Flashing amber—The computer is charged.

● Off—The computer is not connected to external power.

(5)

Power connector

Connects an AC adapter.

(6)

Security cable slot

Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent,

but it might not prevent the computer from being mishandled

or stolen.

ENWW Right-side components 13

Left-side components

 

Component

Description

(1)

External monitor port

Connects an external VGA monitor or projector.

(2)

Vent

Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal

for the internal fan to cycle on and off during routine

operation.

 

HDMI port (select models only)
Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

NOTE: Depending on the computer model, the computer might include an HDMI port or a USB port at this location.

 

(4)

RJ-45 (network) jack

Connects a network cable.

(5)

USB ports (2)

Connects an optional USB devices.

(6)

Audio-in (microphone) jack

Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(7)

Audio-out (headphone) jack

Produces sound when connected to optional powered

stereo speakers, headphones, earbuds, a headset, or

television audio.

(8)

Digital Media Slot (select models only)

Supports the following optional digital card formats:

Memory Stick (MS)

● Memory Stick Pro (MSP)

MultiMediaCard (MMC)

● Secure Digital (SD) Memory Card

● xD-Picture Card (XD)

(9)

Drive light

On—The hard drive is in use.

14 Chapter 2 External component identification ENWW

Bottom components

 

Component

Description

(1)

Battery bay

Holds the battery.

(2)

Vents (4)

Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal

for the internal fan to cycle on and off during routine

operation.

(3)

Battery release latch

Releases the battery from the battery bay.

(4)

Memory module compartment

Contains two memory module slots and, on select

models, the wireless LAN (WLAN) device.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module

authorized for use in the computer by the governmental

agency that regulates wireless devices in your country or

region. If you replace the module and then receive a

warning message, remove the module to restore

computer functionality, and then contact technical support

through Help and Support.

(5)

Hard drive bay

Holds the hard drive.

Wireless antennas

At least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.

ENWW Bottom components 15

 

NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.

 

To review the wireless regulatory notices, see to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

16 Chapter 2 External component identification ENWW

Additional hardware components

 

Component

Description

(1)

Power cord*

Connects an AC adapter to an AC outlet.

(2)

AC adapter

Converts AC power to DC power.

(3)

Battery*

Powers the computer when the computer is not plugged into

external power.

 

*Power cords vary in appearance by country or region.

 

ENWW Additional hardware components 17

18 Chapter 2 External component identification ENWW

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.

 

Component

Description

(1)

Product name

The name affixed to the front of the computer.

(2)

Serial number (s/n)

An alphanumeric identifier that is unique to each product.

(3)

Part number/Product number (p/n)

This number provides specific information about the product’s

hardware components. The part number helps a service technician

to determine what components and parts are needed.

(4)

Warranty period

The duration of the warranty period for the computer.

(5)

Model description

An alphanumeric identifier used to locate documents, drivers, and

support for the computer.

ENWW Serial number location 19

Computer major components

 

20 Chapter 3 Illustrated parts catalog ENWW

Item Description Spare part number

 

39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in:
NOTE: For more display assembly internal component spare part information. See Display assembly components on page 27.

 

● HP G62 biscotti computer models

595185-001

● HP G62 biscotti computer models with webcam

595186-001

● HP G62 silver computer models (for model 1.0 only)

605141-001

● HP G62 silver computer models with webcam (for model 1.0 only)

605142-001

● HP G62 matte black computer models (for model 1.0 only)

608109-001

● HP G62 matte black computer models with webcam (for model 1.0 only)

608110-001

● Presario CQ62 biscotti computer models

602170-001

● Presario CQ62 biscotti computer models with webcam

602171-001

● Presario CQ62 matte black computer models

595187-001

● Presario CQ62 matte black computer models with webcam

595188-001

● HP G62 charcoal computer models (for models 1.1 and 1.2 only)

615583-001

● HP G62 charcoal computer models with webcam (for models 1.1 and 1.2 only)

615584-001

● HP G62 imperial blue computer models (for models 1.1 and 1.2 only)

622562-001

● HP G62 imperial blue computer models with webcam (for models 1.1 and 1.2 only)

622563-001

(2)

Power button board

595204-001

(3)

Keyboard (includes keyboard cable) for use in:

Canada

595199-121

● Japan (for models 1.1 and 1.2 only)

595199-291

Korea

595199-AD1

North America

595199-001

Taiwan

595199-AB1

Thailand

595199-281

(4)

Speaker assembly (includes cable)

602744-001

(5)

Top cover (includes TouchPad board) for use in:

Biscotti computer models

595206-001

● Matte black computer models

595207-001

● Silver computer models (for model 1.0 only)

605147-001

● Charcoal computer models (for models 1.1 and 1.2 only)

615590-001

● Imperial blue computer models (for models 1.1 and 1.2 only)

622567-001

(6)

Fan/heat sink assembly (includes replacement thermal material) for use with:

UMA systems

606609-001

ENWW Computer major components 21

Item

Description

Spare part number

Discrete systems

606610-001

● HD545V discrete systems (for model 1.1 only)

617029-001

(7)

Touchpad button board

595203-001

(8)

Modem module (select models only)

● All countries and regions except for Australia and New Zealand (for model 1.0 only)

510100-001

● Australia and New Zealand (for model 1.0 only)

510100-011

(9)

RTC battery (includes mounting adhesive)

602745-001

(10)

System board (includes replacement thermal material) for use in:

● PCA UMA system board

592808–001

● PCA UMA system board with modem and card reader

592809–001

● HD5430 PCA Discrete system board (for model 1.0 only)

592810-001

● HD5430 PCA Discrete system board with modem and card reader (for model 1.0

592811-001

only)

● HD545V PCA Discrete system board (for model 1.0 only)

611554-001

● HD545V PCA Discrete system board with card reader (for model 1.0 only)

611555-001

● HD5470/512M PCA Discrete system board (for model 1.1 only)

616405–001

● HD5470/512M PCA Discrete system board with card reader (for model 1.1 only)

616406–001

● HD5470/1G PCA Discrete system board (for model 1.1 only)

616407–001

● HD5470/1G PCA Discrete system board with card reader (for model 1.1 only)

616408–001

● HD6370/512M Discrete system board (for model 1.2 only)

632183-001

● HD6370/512M Discrete system board with card reader (for model 1.2 only)

632184-001

● HD6370/1G Discrete system board (for model 1.2 only)

632185-001

● HD6370/1G Discrete system board with card reader (for model 1.2 only)

632186-001

(11)

Memory module (1066 MHz, DDR3)

1 GB

598859-001

2 GB

598856-001

● 4 GB (for models 1.1 and 1.2 only)

599092-001

(12)

Hard drive

● 750 GB, 5400 rpm (for models 1.0 and 1.2 only)

603787–001

● 640 GB, 5400 rpm

603785–001

● 500 GB, 7200 rpm

634919-001

● 320 GB, 7200 rpm

599055-001

● 250 GB, 7200 rpm

599054-001

● 160 GB, 7200 rpm (for models 1.0 and 1.1 only)

599053-001

● Hard Drive Hardware Kit (not illustrated, includes bracket and screws)

599057-001

 

22 Chapter 3 Illustrated parts catalog ENWW

Item

Description

Spare part number

(13)

Processor (includes replacement thermal material)

● AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)—Quad

594169-001

core 35 W

● AMD Phenom N830 Processor (2.1 GHz, 1.5 MB total L2 cache, 1333 MHz)—Triple

594168-001

Core 35 W (for models 1.0 and 1.1 only)

● AMD Phenom N620 Processor (2.8 GHz, 2 MB total L2 cache, 1333 MHz)—Dual

594166-001

Core 35 W (for models 1.0 and 1.1 only)

● AMD Phenom II P920 Processor (1.6 GHz, 2 MB total L2 cache, 1066 MHz)—Quad

594170-001

Core 25 W (for models 1.0 and 1.1 only)

● AMD Phenom II P820 Processor (1.8 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)

594167-001

—Triple Core 25 W (for models 1.0 and 1.1 only)

● AMD Turion II N530 Processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—

594172-001

Dual Core 35 W (for models 1.0 and 1.1 only)

● AMD Turion II P520 Processor (2.3 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—

594173-001

Dual Core 25 W (for models 1.0 and 1.1 only)

● AMD Athlon II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—

594164-001

Dual Core 35 W (for model 1.0 only)

● AMD Athlon II P320 Processor (2.1 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—

594165-001

Dual Core 25 W (for models 1.0 and 1.1 only)

● AMD Sempron II V120 Processor (2.2 GHz, 512 MB L2 cache, 1066 MHz, 3.2 GT/s)

594171-001

—Single Core 25 W (for model 1.0 only)

● AMD Athlon II P340 Processor (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—

616343-001

Dual Core 25 W (for models 1.1 and 1.2 only)

● AMD Athlon II N350 Processor (2.4 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—

616334-001

Dual Core 35 W (for models 1.1 and 1.2 only)

● AMD Turion II P540 Processor (2.4 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—

616347-001

Dual Core 25 W (for model 1.1 only)

● AMD Turion II N550 Processor (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—

616337-001

Dual Core 35 W (for models 1.1 and 1.2 only)

● AMD Phenom II N640 Processor (2.9 GHz, 2 MB total L2 cache, 1066 MHz)—Quad

616344-001

Core 35 W (for models 1.1 and 1.2 only)

● AMD Phenom II P840 Processor (1.9 GHz, 2 MB total L2 cache, 1066 MHz) (for

616335-001

models 1.1 and 1.2 only)

● AMD Phenom II N850 Processor (2.2 GHz, 2 MB total L2 cache, 1066 MHz) (for

616345-001

models 1.1 and 1.2 only)

● AMD Phenom II P940 Processor (1.7 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)

616336-001

(for models 1.1 and 1.2 only)

● AMD Phenom II P950 Processor (2.1 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)

616346-001

—Triple Core 35 W (for models 1.1 and 1.2 only)

● AMD Turion II P560 Processor (2.5 GHz, 2 MB L2 cache 1066 MHz)-Dual core 35

634691-001

W (for model 1.2 only)

● AMD Athlon II N370 Processor (2.5 GHz, 1 MB L2 cache 1066 MHz)-Dual core 35

634686-001

W (for model 1.2 only)

 

ENWW Computer major components 23

Item

Description

Spare part number

● AMD Turion II N570 Processor (2.7 GHz, 2 MB L2 cache 1066 MHz)-Dual core35 W

634690-001

(for model 1.2 only)

● AMD Phenom II N970 Processor (2.2 GHZ 2 MB L2 cache 1333 MHz)—Quad core

645496-001

(for model 1.2 only)

● AMD Phenom II P960 Processor (1.8 GHZ 2 MB L2 cache 1066 MHz)-Quad core 25

634689-001

W (for model 1.2 only)

● AMD Phenom II N870 Processor (2.3 GHZ 1.5 MB L2 cache 1333 MHz)—Triple

635495-001

core (for model 1.2 only)

● AMD Phenom II P860 Processor (2 GHZ 1.5 MB L2 cache 1066 MHz)-Triple core

634688-001

25 W (for model 1.2 only)

● AMD Phenom II N660 Processor (3.0 GHz 2 MB L2 cache 1333 MHz)—Dual core

635494-001

35 W (for model 1.2 only)

● AMD Phenom II P650 Processor (2.6 GHZ 2 MB L2 cache)-25 W (for model 1.2

634687-001

only)

● AMD Athlon II P360 Discrete Processor (2.3 GHz 1.0 MB L2 cache 1066 MHz)-Dual

636635-001

core 35 W (for model 1.2 only)

● AMD Champlain V160 Processor (2.4 GHz 512 MB L2 cache 1066 MHz)-Single

636634-001

core 25 W (for model 1.2 only)

(14)

Wireless (WLAN) module

● Atheros AR9285 802.11 a/b/g/n 2×2 WiFi adapter for use in Canada, the Cayman

580101-001

Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands

● Atheros AR9285 802.11 a/b/g/n 2×2 WiFi adapter for use in Afghanistan, Albania,

580101-002

Algeria, Andorra, Angola, Antigua and Barbuda, Argentian, Armenia, Australia,

Austria, AzerbaijanBahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan,

Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgeria, Burkina Faso, Burundi,

Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, China,

Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire,

Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador,

Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia,

Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea,

Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,

Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,

Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,

Martinique, Nether Antilles, French Guiana, Aruba, British Virgin Islands, Bermuda,

Syria, Guadeloupe, Liechtenstein, Lithuania, Luxembourg, Macedonia,

Madagaascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands,

Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,

Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand,

Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea,

Paraguay, Peru, Philippines, Poland, Portugal, Republic of Moldova, Romania,

rwanda, Samoa, San Marino, Sao tome and Principe, Saudi Arabia, Senegal, Serbia

and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon

Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.

Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,

Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia,

Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates ,United Kingdom,

Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and

Zimbabwe

● Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter (for models 1.0 and 1.1 only)

593533–001

● Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter

593836-001

 

24 Chapter 3 Illustrated parts catalog ENWW

Item

Description

Spare part number

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter

600370-001

(BT3.0+HS ready)

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

602992-001

(BT3.0+HS ready)

 

Optical drive (includes optical drive bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:

 

Biscotti computer models

599062-001

● Matte black computer models

600651-001

● Silver computer models (for model 1.0 only)

608112-001

● Charcoal computer models (for models 1.1 and 1.2 only)

615588-001

● Imperial blue computer models (for models 1.1 and 1.2 only)

622565-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:

Biscotti computer models

599063-001

● Matte black computer models

600652-001

● Silver computer models (for model 1.0 only)

608114-001

● Charcoal computer models (for models 1.1 and 1.2 only)

615589-001

● Imperial blue computer models (for models 1.1 and 1.2 only)

622566-001

(16)

Battery

● 6-cell Li-lon, 2.20 Ah, 47 Wh

593553-001

● 6-cell Li-lon, 2.55 Ah, 55 Wh

593554-001

(17)

Power connector (includes cable)

602743-001

(18)

USB board

595205-001

(19)

RJ-11 connector included in Cable Kit

595201-001

(20)

Base enclosure

● With HDMI card reader for biscotti computer models

617019-001

● Without card reader for biscotti computer models

617020-001

● With HDMI card reader for matte black computer models

617021-001

● Without card reader for matte black computer models

617022-001

● With HDMI card reader for silver computer models (for model 1.0 only)

617023-001

● With HDMI card reader for charcoal computer models (for models 1.1 and 1.2 only)

615591-001

● With HDMI card reader for imperial blue computer models (for models 1.1 and 1.2

622568-001

only)

Rubber Kit (not illustrated, includes four rubber feet)

600849-001

Plastics Kit

595200-001

ENWW Computer major components 25

Item

Description

Spare part number

(21)

Hard drive cover

(22)

Memory module cover

 

26 Chapter 3 Illustrated parts catalog ENWW

Display assembly components

 

Item

Description

Spare part number

(1)

Display bezel

● Presario CQ62 with webcam and microphone modules

595190-001

● Presario CQ62 with microphone module only

595189-001

● HP G62 with webcam and microphone modules

595193-001

● HP G62 with microphone module only

595192-001

(2)

Display bracket (with hinges)

595195-001

ENWW Display assembly components 27

Item

Description

Spare part number

(3)

39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel

595130-001

cable)

(4)

Webcam module

600166-001

Display cable kit

595196-001

(5)

Wireless antenna (includes wireless antenna transceivers and cable)

Webcam cable

Display cable

(6)

Display back cover (includes logo) for use with:

● HP G62 biscotti computer models

595191-001

● HP G62 silver computer models (for model 1.0 only)

605145-001

● HP G62 charcoal computer models (for models 1.1 and 1.2 only)

615585-001

● HP G62 imperial blue computer models (for models 1.1 and 1.2 only)

622564-001

● HP G62 matte black computer models (for model 1.0 only)

608111-001

● Presario CQ62 biscotti computer models

602172-001

● Presario CQ62 matte black computer models

595194-001

(7)

Display hinge covers

600650-001

Display screw kit (not illustrated)

595197-001

Display rubber display kit (not illustrated, includes display bezel rubber screw covers)

595198-001

 

28 Chapter 3 Illustrated parts catalog ENWW

Plastics Kit

 

Item Description

Spare part number

Plastics kit

595200-001

 

Hard drive bay cover (includes captive screws)
Wireless/memory module mini-card compartment cover (includes captive screw)

ENWW Plastics Kit 29

Mass storage devices

 

Item Description Spare part number

 

Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:

 

Biscotti computer models

599062-001

● Matte black computer models

600651-001

● Silver computer models (for model 1.0 only)

608112-001

● Charcoal computer models (for models 1.1 and 1.2 only)

615588-001

● Imperial blue computer models (for models 1.1 and 1.2 only)

622565-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:

Biscotti computer models

599063-001

● Matte black computer models

600652-001

● Silver computer models (for model 1.0 only)

608114-001

● Charcoal computer models (for models 1.1 and 1.2 only)

615589-001

● Imperial blue computer models (for models 1.1 and 1.2 only)

622566-001

(2)

Hard drive

● 750-GB 5400 RPM (for models 1.1 and 1.2 only)

603787–001

640-GB 5400 RPM

603785-001

500-GB 7200 RPM

634919–001

30 Chapter 3 Illustrated parts catalog ENWW

Item

Description

Spare part number

320-GB 7200 RPM

599055-001

250-GB 7200 RPM

599054-001

● 160-GB 7200 RPM (for models 1.0 and 1.1 only)

599053-001

Hard drive hardware kit (not illustrated, includes bracket and screws)

600191-001

 

ENWW Mass storage devices 31

Miscellaneous parts

 

Description

Spare part number

AC adapters

65-W AC adapter

613152-001

90-W AC adapter

613153-001

 

Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in:

 

Australia

490371-011

India

490371-D61

Japan (for models 1.1 and 1.2 only)

490371-291

Korea

490371-AD1

North America

490371-001

the People’s Republic of China

490371-AA1

Taiwan

490371-AB1

Thailand

490371-201

Cable Kit

595201-001

● Hard drive connector cable

● Optical drive connector cable

Power button cable

RJ-11 cable

● TouchPad button board cable

TouchPad cable

USB cable

Rubber kit

600184-001

Screw kit

595202-001

Phillips M2.0x3.0 screw
Phillips M2.5×3.0 screw
Phillips M2.5×4.0 screw
Phillips M2.5×5.0 screw
Phillips M2.5×6.5 screw

32 Chapter 3 Illustrated parts catalog ENWW

Sequential part number listing

 

Spare part number

Description

490371-001

Power cord for use in North America

490371-011

Power cord for use in Australia

490371-201

Power cord for use in Thailand

490371-291

Power cord for use in Japan (for models 1.1 and 1.2 only)

490371-AA1

Power cord for use in the People’s Republic of China

490371-AB1

Power cord for use in Taiwan

490371-AD1

Power cord for use in Korea

490371-D61

Power cord for use in India

510100-001

56K V.92 data/fax modem (select models only, for use in all countries and regions except for

Australia and New Zealand) (for model 1.0 only)

510100-011

56K V.92 data/fax modem (select models only, for use in Australia and New Zealand) (for model

1.0 only)

580101-001

Atheros AR9285 802.11 a/b/g/n 2×2 WiFi adapter for use in Canada, the Cayman Islands,

Guam, Puerto Rico, the United States, and the US Virgin Islands

580101-002

Atheros AR9285 802.11 a/b/g/n 2×2 WiFi adapter for use in Afghanistan, Albania, Algeria,

Andorra, Angola, Antigua and Barbuda, Argentian, Armenia, Australia, Austria, Azerbaijan,

Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina,

Botswana, Brazil, Brunei, Bulgeria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde,

Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia,

Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador,

Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon,

Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea, Guinea-

Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy,

Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea-South, Kuwait,

Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Nether Antilles, French

Guiana, Aruba, British Virgin Islands, Bermuda, Syria, Guadeloupe, Liechtenstein, Lithuania,

Luxembourg, Macedonia, Madagaascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall

Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,

Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,

Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,

Portugal, Republic of Moldova, Romania, rwanda, Samoa, San Marino, Sao tome and Principe,

Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,

Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St.

Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,

Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,

Turkmenistan, Tuvalu, Uganda, United Arab Emirates ,United Kingdom, Uruguay, Uzbekistan,

Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe

592808–001

PCA UMA system board

592809–001

PCA UMA system board with modem and card reader

592810-001

HD5430 PCA Discrete system board (for model 1.0 only)

592811-001

HD5430 PCA Discrete system board with modem and card reader (for model 1.0 only)

593533-001

Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter (for models 1.0 and 1.1 only)

593553-001

Battery, 6-cell, 2.20 Ah, 47 Wh

593554-001

Battery, 6-cell, 2.55 Ah, 55 Wh

ENWW Sequential part number listing 33

Spare part number

Description

593836-001

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter

594164-001

AMD Athlon II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35

W (for model 1.0 only)

594165-001

AMD Athlon II P320 Processor (2.1 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25

W (for models 1.0 and 1.1 only)

594166-001

AMD Phenom N620 Processor (2.8 GHz, 2 MB total L2 cache, 1333 MHz)—Dual Core 35 W

(for models 1.0 and 1.1 only)

594167-001

AMD Phenom II P820 Processor (1.8 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)—Triple

Core 25 W (for models 1.0 and 1.1 only)

594168-001

AMD Phenom N830 Processor (2.1 GHz, 1.5 MB total L2 cache, 1333 MHz)—Triple Core 35 W

(for models 1.0 and 1.1 only)

594169-001

AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)—Quad core 35 W

594170-001

AMD Phenom II P920 Processor (1.6 GHz, 2 MB total L2 cache, 1066 MHz)—Quad Core 25 W

(for models 1.0 and 1.1 only)

594171-001

AMD Sempron II V120 Processor (2.2 GHz, 512 MB L2 cache, 1066 MHz, 3.2 GT/s)—Single

Core 25 W (for model 1.0 only)

594172-001

AMD Turion II N530 Processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35

W (for models 1.0 and 1.1 only)

594173-001

AMD Turion II P520 Processor (2.3 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25

W (for models 1.0 and 1.1 only)

595130-001

High Definition display panel (includes display panel and backlight cables)

595185-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computer

models

595186-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computer

models with webcam

595187-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 matte black

computer models

595188-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 matte black

computer models with webcam

595189-001

Display bezel for use with Presario CQ62 with microphone module only

595190-001

Display bezel for use with Presario CQ62 with webcam and microphone modules

595191-001

Display enclosure for use with HP G62 biscotti computer models

595192-001

Display bezel for use with HP G62 with microphone module only

595193-001

Display bezel for use with HP G62 with webcam and microphone modules

595194-001

Display enclosure for use with Presario CQ62 matte black computer models

595195-001

Display hinge kit (includes left and right display hinges)

595196-001

Wireless antenna kit (includes wireless antenna transceivers and cable)

595197-001

Display screw kit

595198-001

Display rubber kit

595199-001

Keyboard for use in North America (includes keyboard cable)

 

34 Chapter 3 Illustrated parts catalog ENWW

Spare part number

Description

595199-121

Keyboard for use in Canada (includes keyboard cable)

595199-281

Keyboard for use in Thailand (includes keyboard cable)

595199-291

Keyboard for use in Japan (includes keyboard cable) (for models 1.1 and 1.2 only)

595199-AB1

Keyboard for use in Taiwan (includes keyboard cable)

595199-AD1

Keyboard for Korea (includes keyboard cable)

595200-001

Plastics kit

595201-001

Cable kit

595202-001

Screw kit

595203-001

Touchpad button board

595204-001

Power button board

595205-001

USB board

595206-001

Top cover (includes TouchPad board) for use in biscotti computer models

595207-001

Top cover (includes TouchPad board) for use in matte black computer models

598856-001

2 GB memory module (1066 MHz, DDR3)

598859-001

1 GB memory module (1066 MHz, DDR3)

599053-001

160 GB, 7200 rpm hard drive (for models 1.1 and 1.2 only)

599054-001

250 GB, 7200 rpm hard drive

599055-001

320 GB, 7200 rpm hard drive

599057-001

Hard Drive Hardware Kit (includes bracket and screws)

599062-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with

biscotti computer models

599063-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with biscotti

computer models

599092-001

4 GB memory module (1066 MHz, DDR3) (for models 1.1 and 1.2 only)

600166-001

Webcam module

600370-001

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter

(BT3.0+HS ready)

600650-001

Display hinge covers

600651-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with

matte black computer models

600652-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with matte

black computer models

600849-001

Rubber kit (includes four rubber feet)

602170-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 biscotti computer

models

602171-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 biscotti computer

models with webcam

 

ENWW Sequential part number listing 35

Spare part number

Description

602172-001

Display enclosure for use with Presario CQ62 biscotti computer models

602743-001

Power connector (includes cable)

602744-001

Speaker assembly (includes cable)

602745-001

RTC battery

602992-001

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS

ready)

603785-001

640 GB, 5400 rpm hard drive

603787-001

750 GB, 5400 rpm hard drive (for models 1.0 and 1.2 only)

605141-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models

(for model 1.0 only)

605142-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models

with webcam (for model 1.0 only)

605145-001

Display enclosure for use with HP G62 silver computer models (for model 1.0 only)

605147-001

Top cover (includes TouchPad board) for use in silver computer models (for model 1.0 only)

606609-001

Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems

606610-001

Fan/heat sink assembly (includes replacement thermal material) for use with discrete systems

608109-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computer

models (for model 1.0 only)

608110-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computer

models with webcam (for model 1.0 only)

608111-001

Display enclosure for use with HP G62 matte black computer models (for model 1.0 only)

608112-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with

silver computer models (for model 1.0 only)

608114-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with silver

computer models (for model 1.0 only)

611554-001

HD545V PCA Discrete system board (for model 1.0 only)

611555-001

HD545V PCA Discrete system board with card reader (for model 1.0 only)

613152–001

65-W AC adapter

613153–001

90-W AC adapter

613161-001

65-W AC smart adapter

615583-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 charcoal computer

models (for models 1.1 and 1.2 only)

615584-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 charcoal computer

models with webcam (for models 1.1 and 1.2 only)

615585-001

Display enclosure for use with HP G62 charcoal computer models (for models 1.1 and 1.2 only)

615588-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with

charcoal computer models (for models 1.1 and 1.2 only)

615589-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with charcoal

computer models (for models 1.1 and 1.2 only)

 

36 Chapter 3 Illustrated parts catalog ENWW

Spare part number

Description

615590-001

Top cover (includes TouchPad board) for use in charcoal computer models (for models 1.1 and

1.2 only)

615591-001

Base enclosure with HDMI card reader (for models 1.1 and 1.2 only)

616334-001

AMD Athlon II N350 Processor (2.4 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35

W (for models 1.1 and 1.2 only)

616333-001

V140 discrete processor 2.3 GHz 25 W (for models 1.1 and 1.2 only)

616335-001

AMD Phenom II P840 Processor (1.9 GHz, 2 MB total L2 cache, 1066 MHz) (for models 1.1 and

1.2 only)

616336-001

AMD Phenom II P940 Processor (1.7 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s) (for models

1.1 and 1.2 only)

616337-001

AMD Turion II N550 Processor (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35

W (for models 1.1 and 1.2 only)

616343-001

AMD Athlon II P340 Processor (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25

W (for models 1.1 and 1.2 only)

616344-001

AMD Phenom II N640 Processor (2.9 GHz, 2 MB total L2 cache, 1066 MHz)—Quad Core 35 W

(for models 1.1 and 1.2 only)

616345-001

AMD Phenom II N850 Processor (2.2 GHz, 2 MB total L2 cache, 1066 MHz) (for models 1.1

and 1.2 only)

616346-001

AMD Phenom II P950 Processor (2.1 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)—Triple

Core 35 W (for models 1.1 and 1.2 only)

616347-001

AMD Turion II P540 Processor (2.4 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25

W (for model 1.1 only)

616405–001

HD5470/512M PCA Discrete system board(for model 1.1 only)

616406–001

HD5470/512M PCA Discrete system board with card reader (for model 1.1 only)

616407–001

HD5470/1G PCA Discrete system board (for model 1.1 only)

616408–001

HD5470/1G PCA Discrete system board with card reader (for model 1.1 only)

617019-001

Base enclosure with HDMI card reader for biscotti computer models

617020-001

Base enclosure for biscotti computer models

617021-001

Base enclosure with HDMI card reader for matte black computer models

617022-001

Base enclosure for matte black computer models

617023-001

Base enclosure with HDMI card reader for silver computer models (for model 1.0 only)

617029-001

Fan/heat sink assembly (includes replacement thermal material) for use with HD545V discrete

systems (for model 1.1 only)

622562-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 imperial blue computer

models (for models 1.1 and 1.2 only)

622563-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 imperial blue computer

models with webcam (for models 1.1 and 1.2 only)

622564-001

Display enclosure for use with HP G62 imperial blue computer models (for models 1.1 and 1.2

only)

622565-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with

imperial blue computer models (for models 1.1 and 1.2 only)

 

ENWW Sequential part number listing 37

Spare part number

Description

622566-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with imperial

blue computer models (for models 1.1 and 1.2 only)

622567-001

Top cover (includes TouchPad board) for use in imperial blue computer models (for models 1.1

and 1.2 only)

622568-001

Base enclosure with HDMI card reader for imperial blue computer models (for models 1.1 and

1.2 only)

632183-001

HD6370/512M Discrete system board (for model 1.2 only)

632184-001

HD6370/512M Discrete system board with card reader (for model 1.2 only)

632185-001

HD6370/1G Discrete system board (for model 1.2 only)

632186-001

HD6370/1G Discrete system board with card reader (for model 1.2 only)

634686-001

AMD Athlon II N370 Processor (2.5 GHz, 1 MB L2 cache 1066 MHz)-Dual core 35 W (for model

1.2 only)

634687-001

AMD Phenom II P650 Processor (2.6 GHZ 2 MB L2 cache)—2W (for model 1.2 only)

634688-001

AMD Phenom II P860 Processor (2 GHZ 1.5 MB L2 cache 1066 MHz)-Triple core 25 W (for

model 1.2 only)

634689-001

AMD Phenom II P960 Processor (1.8 GHZ 2 MB L2 cache 1066 MHz)-Quad core 25 W (for

model 1.2 only)

634690-001

AMD Turion II N570 Processor (2.7 GHz, 2 MB L2 cache 1066 MHz)-Dual core35 W (for model

1.2 only)

634691-001

AMD Turion II P560 Processor (2.5 GHz, 2 MB L2 cache 1066 MHz)-Dual core 35 W (for model

1.2 only)

634919-001

500 GB, 7200 rpm hard drive

635494-001

AMD Phenom II N660 Processor (3.0 GHz 2 MB L2 cache 1333 MHz)—Dual core 35 W (for

model 1.2 only)

635495-001

AMD Phenom II N870 Processor (2.3 GHZ 1.5 MB L2 cache 1333 MHz)—Triple core (for model

1.2 only)

636634-001

AMD Champlain V160 Processor (2.4 GHz 512 MB L2 cache 1066 MHz)-Single core 25 W (for

model 1.2 only)

636635-001

AMD Athlon II P360 Discrete Processor (2.3 GHz 1.0 MB L2 cache 1066 MHz)-Dual core 35 W

(for model 1.2 only)

645496-001

AMD Phenom II N970 Processor (2.2 GHZ 2 MB L2 cache 1333 MHz)—Quad core (for model

1.2 only)

 

38 Chapter 3 Illustrated parts catalog ENWW

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers
Service considerations

Before disassembly or assembly procedures, review and adhere to all service considerations.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

 

Plastic parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions..

ENWW Preliminary replacement requirements 39

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

 

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

 

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

 

40 Chapter 4 Removal and replacement procedures ENWW

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.

An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when removing or installing internal components, observe these precautions:

 

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

 

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

 

Typical electrostatic voltage levels

 

Relative humidity

Event

10%

40%

55%

Walking across carpet

35,000 V

15,000 V

7,500 V

Walking across vinyl floor

12,000 V

5,000 V

3,000 V

Motions of bench worker

6,000 V

800 V

400 V

Removing DIPS from plastic tube

2,000 V

700 V

400 V

Removing DIPS from vinyl tray

11,500 V

4,000 V

2,000 V

Removing DIPS from Styrofoam

14,500 V

5,000 V

3,500 V

Removing bubble pack from PCB

26,500 V

20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V

11,000 V

5,000 V

ENWW Preliminary replacement requirements 41

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
42 Chapter 4 Removal and replacement procedures ENWW

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.

 

Material

Use

Voltage protection level

Antistatic plastic

Bags

1,500 V

Carbon-loaded plastic

Floor mats

7,500 V

Metallized laminate

Floor mats

5,000 V

ENWW Preliminary replacement requirements 43

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Serial number

The serial number label, located in the battery bay of the computer, provides important information that you may need when contacting technical support.

 

(1)

Product name

(4) Warranty period

(2)

Serial number

(5) Model description (select models)

(3)

Product number

44 Chapter 4 Removal and replacement procedures ENWW

Computer feet

 

Description

Spare part number

Rubber Feet Kit

600849-001

The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.

 

ENWW Component replacement procedures 45

Battery

 

Description

Spare part number

6 cell, 2.20-Ah, 47 Wh

593553-001

6 cell, 2.55-Ah, 55 Wh

593554-001

Before disassembling the computer:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery:

Turn the computer upside down on a flat surface.
Slide the battery release latch (1) to release the battery.
Pivot the battery (2) upward and lift it out of the computer (3).

To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place.

46 Chapter 4 Removal and replacement procedures ENWW

Hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The

 

hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.

 

Description

Spare part number

750 GB; 5400 RPM (for models 1.1 and 1.2 only)

603787–001

640 GB; 5400 RPM

603785–001

500 GB; 7200 RPM

634919-001

320 GB; 7200 RPM

599055-001

250 GB; 7200 RPM

599054-001

160 GB; 7200 RPM (for models 1.0 and 1.2 only)

599053-001

Hard drive hardware kit (not illustrated, includes connector, bracket, and screws)

599057-001

Before removing the hard drive:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the hard drive:

Position the computer with the front toward you.
Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the hard drive cover to the computer.
ENWW Component replacement procedures 47

Lift the left side of the hard drive cover (2), swing it forward, and remove the cover (3). The hard drive cover is included in the plastics kit, spare part number 595200-001.

Remove the three Phillips PM2.5×5.0 screws (1) that secure the hard drive to the computer.
Use the hard drive bracket to lift the hard drive out (2) of the hard drive compartment.

Disconnect the hard drive cable from the system board (3).
Remove the hard drive (4) from the hard drive bay.
To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive
48 Chapter 4 Removal and replacement procedures ENWW

Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard drive (2).

Reverse this procedure to install the hard drive.

ENWW Component replacement procedures 49

Optical drive

NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket.

 

Description

Spare part

number

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:

Biscotti computer models

599062-001

● Matte black computer models

600651-001

● Silver computer models (for model 1.0 only)

608112-001

● Charcoal computer models (for models 1.1 and 1.2 only)

615588-001

● Imperial blue computer models (for models 1.1 and 1.2 only)

622565-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:

Biscotti computer models

599063-001

● Matte black computer models

600652-001

● Silver computer models (for model 1.0 only)

608114-001

● Charcoal computer models (for models 1.1 and 1.2 only)

615589-001

● Imperial blue computer models (for models 1.1 and 1.2 only)

622566-001

Before removing the optical drive:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the hard drive (see Hard drive on page 47).
Remove the optical drive:

Position the computer upside down with the front toward you.
Insert a thin tool, such as a screw driver (1), into the release access slot in the hard drive bay.
50 Chapter 4 Removal and replacement procedures ENWW

Grasp the bezel and slide the optical drive out of the computer (2).

To replace the optical drive bracket, position the optical drive with the optical drive bracket toward you.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.
Remove the optical drive bracket (2).

Reverse the above procedure to reassemble and install the optical drive.

ENWW Component replacement procedures 51

WLAN module

 

Description

Spare part

number

Atheros AR9285 802.11 a/b/g/n 2×2

WiFi

580101-001

Atheros AR9285 802.11 a/b/g/n 2×2

WiFi adapter

580101-002

Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter

593533-001

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter

593836-001

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)

600370-001

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready)

602992-001

Before removing the WLAN module:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the WLAN module:

Turn the computer upside down with the front toward you.
Loosen the three Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment cover.
Lift the back side of the memory module cover (2).
52 Chapter 4 Removal and replacement procedures ENWW

Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics kit, spare part number 595200-001.

Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless module.
Remove the Phillips PM2.0×3.0 screw (3) that secures the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)
ENWW Component replacement procedures 53

Remove the WLAN module (4) by pulling it away from the slot at an angle.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

 

NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the WLAN module slot.

 

Reverse this procedure to install a WLAN module.

54 Chapter 4 Removal and replacement procedures ENWW

Memory module

 

Description

Spare part number

1 GB, 1066 MHz DDR3

598859-001

2 GB, 1066 MHz DDR3

598856-0011

4 GB, 1066 MHz DDR3 (for models 1.1 and 1.2 only)

599092-0011

Before removing the memory module:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the memory module:

Turn the computer upside down with the front toward you.
Loosen the three Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment cover to the computer.
Lift the back side of the memory module cover (2)
Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics kit, spare part number 595200-001.
NOTE: Small tabs hold the cover in place. Firmly pull up on the cover to release the tabs.

 

ENWW Component replacement procedures 55

Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.)
Remove the module (2) by pulling it away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.

 

Reverse this procedure to install a memory module.

56 Chapter 4 Removal and replacement procedures ENWW

Keyboard

 

Description

Spare part number

For use in Canada

595199-121

For use in Japan (for models 1.1 and 1.2 only)

595199-291

For use in Korea

595199-AD1

For use in North America

595199-001

For use in Taiwan

595199-AB1

For use in Thailand

595199-281

Before removing the keyboard:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the hard drive (see Hard drive on page 47)
Remove the mini-card compartment cover (see WLAN module on page 52).
Remove the keyboard:

Turn the computer upside down with the front toward you.
Remove the three Phillips PM2.5×5.0 and three Phillips PM2.5×6.5 screws that secure the keyboard to the computer.

ENWW Component replacement procedures 57

Turn the computer display-side up with the front toward you.
Open the computer as far as possible.
Release the tabs along the left (1) and right (2) edges of the keyboard using a thin flat-bladed screwdriver.
Lift the rear edge of the keyboard (3), and set the keyboard back towards the display (4).

Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board.

Remove the keyboard.
Reverse this procedure to install the keyboard.

58 Chapter 4 Removal and replacement procedures ENWW

Top cover

 

Description

Spare part number

For use with biscotti computer models

595206-001

For use with matte black computer models

595207-001

For use with silver computer models (for model 1.0 only)

605147-001

For use with charcoal computer models (for models 1.1 and 1.2 only)

615590-001

For use with imperial blue computer models (for models 1.1 and 1.2 only)

622567-001

Before removing the switch cover:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting AC adapter from the computer.
Remove the following components:
Battery (see Battery on page 46).
Hard drive (See Hard drive on page 47).
Optical drive (see Optical drive on page 50).
WLAN module (see WLAN module on page 52).
Memory module (see Memory module on page 55).
Keyboard (see Keyboard on page 57).
Remove the switch cover:

Turn the computer upside down with the front toward you.
ENWW Component replacement procedures 59

Remove four Phillips PM2.5×3 screws in the battery bay, and remove ten Phillips PM2.5×6.5 screws on the base enclosure. The top cover screws are identified by a triangle icon embossed on the base enclosure.

Turn the computer display-side up with the front toward you.
Open the computer as far as possible.
Remove the Phillips PM2.5×6.0 screw that secures the top cover to the computer.

60 Chapter 4 Removal and replacement procedures ENWW

Release the power button ZIF connector (1), speaker cable (2), touchpad ZIF connector (3), and touchpad button ZIF connector (4).

Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure. Remove the top cover (2).

NOTE: The TouchPad is glued to the top cover and is included with the top cover spare part.

 

Reverse this procedure to install the switch cover.

ENWW Component replacement procedures 61

Speaker assembly

 

Description

Spare part number

Speaker assembly (includes cable)

602744-001

Before removing the speaker assembly:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the following components:
Optical drive (see Optical drive on page 50)
Keyboard (see Keyboard on page 57)
Top cover (see Top cover on page 59)
Remove the speaker assembly:

Turn the top cover upside down.
Remove the three Phillips PM2.5×3.0 screws (1) that secure the speaker assembly to the top cover.
Lift up and remove the speakers (2).

Reverse this procedure to install the speaker assembly.

62 Chapter 4 Removal and replacement procedures ENWW

Power button board

 

Description

Spare part number

Power button board

595204-001

Before removing the power button board:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the following components:
Hard drive (see Hard drive on page 47)
Optical drive (see Optical drive on page 50)
Keyboard (see Keyboard on page 57)
Top cover (see Top cover on page 59)
Remove the power button board:

Turn the top cover upside down with the rear edge toward you.
Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the top cover.
Lift up and remove the power button board (2).

Reverse this procedure to install the power button board.

ENWW Component replacement procedures 63

TouchPad button board

 

Description

Spare part number

Touchpad button board

595203-001

Before removing the TouchPad button board:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the following components:
Hard drive (see Hard drive on page 47)
Optical drive (see Optical drive on page 50)
Keyboard (see Keyboard on page 57)
Top cover (see Top cover on page 59)
Remove the TouchPad button board:

Turn the top cover upside down with the front toward you.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the TouchPad board to the top cover.
Lift up and remove the touchpad button board (2) from the TouchPad bracket.

Reverse the above procedure to reassemble and install the TouchPad button board.

64 Chapter 4 Removal and replacement procedures ENWW

Modem module

 

Description

Spare part number

All countries and regions except for Australia and New Zealand (for model 1.0 only)

510100-001

Australia and New Zealand (for model 1.0 only)

510100-011

Before removing the modem module:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the following components:
Hard drive (see Hard drive on page 47)
Optical drive (see Optical drive on page 50)
Keyboard (see Keyboard on page 57)
Top cover (see Top cover on page 59)
Remove the modem module:

Turn the computer upright with the front toward you.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system board.
ENWW Component replacement procedures 65

Lift up on the front of the modem module (2) to disconnect it from the system board.

Reverse the above procedure to install the modem module, and be sure that the connector on the bottom of the modem module connects firmly into the system board.

66 Chapter 4 Removal and replacement procedures ENWW

USB board

 

Description

Spare part number

USB board

595205-001

Before removing the USB board:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the following components:
Hard drive (see Hard drive on page 47)
Optical drive (see Optical drive on page 50)
Keyboard (see Keyboard on page 57)
Top cover (see Top cover on page 59)
Remove the USB board:

Position the computer upright with the right side toward you.
Disconnect the USB board cable (1) from the system board.
Remove the Phillips PM2.5×6.0 screw (2) that secures the USB board to the base enclosure.
Lift the USB board (3) straight up to remove it from the computer. The USB cable is available with the cable kit using spare part number 595201-001

ENWW Component replacement procedures 67

Reverse this procedure to install the USB board.

68 Chapter 4 Removal and replacement procedures ENWW

Power connector

 

Description

Spare part number

Power connector (includes cable)

602743-001

Before removing the power connector cable:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the following components:
Hard drive (see Hard drive on page 47)
Optical drive (see Optical drive on page 50)
Keyboard (see Keyboard on page 57)
Top cover (see Top cover on page 59)
Remove the power connector cable:

Turn the computer upright with the right side toward you.
Disconnect the power connector cable (1) from the system board.
Lift the power connector (2) from the clips built into the base enclosure.

Reverse this procedure to install the power connector.

ENWW Component replacement procedures 69

Display assembly

 

Description

Spare part number

39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in:

● HP G62 computer biscotti computer models

595185-001

● HP G62 computer biscotti computer models with webcam

595186-001

● HP G62 silver computer models (for model 1.0 only)

605141-001

● HP G62 silver computer models with webcam (for model 1.0 only)

605142-001

● HP G62 matte black computer models (for model 1.0 only)

608109-001

● HP G62 matte black computer models with webcam (for model 1.0 only)

608110-001

● Presario CQ62 biscotti computer models

602170-001

● Presario CQ62 biscotti computer models with webcam

602171-001

● Presario CQ62 matte black computer models

595187-001

● Presario CQ62 matte black computer models with webcam

595188-001

● HP G62 charcoal computer models (for models 1.1 and 1.2 only)

615583-001

● HP G62 charcoal computer models with webcam (for models 1.1 and 1.2 only)

615584-001

● HP G62 imperial blue computer models (for models 1.1 and 1.2 only)

622562-001

● HP G62 imperial blue computer models with webcam (for models 1.1 and 1.2 only)

622563-001

Before removing the display assembly:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 52).
Remove the following components:
Optical drive (see Optical drive on page 50)
Keyboard (see Keyboard on page 57)
Top cover (see Top cover on page 59)
Remove the display assembly:

Turn the computer display-side up, with the front toward you.
Open the display as far as possible.
70 Chapter 4 Removal and replacement procedures ENWW

Disconnect the display panel cable (1) and the microphone cable (2) from the system board and remove it from its routing channel.
Pull the antenna cables through the opening in the top cover (3) and disengage the cables from the clip in the routing channel leading to the display hinge (4).
Disconnect the webcam cable (5) from the system board and release it from the clips that attach it to the system board.
CAUTION: Support the display assembly when removing the display screws in the following steps. Failure to support the display assembly can result in damage to the assembly and other components.

 

Remove the four black Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer.
ENWW Component replacement procedures 71

Lift the display panel (2) straight up to remove it.

Reverse this procedure to install the display assembly.

To replace any of the display assembly internal components, remove the following screw covers and screws:
Two mylar screw covers on the display bezel bottom edge
Two Phillips PM2.5×4.0 screws
The display screw covers are included in the display screw kit, spare part number 595198-001.

 

Flex the inside edge of the top (1), the left and right sides (2), and the bottom (3) of the display bezel until the bezel disengages from the display back cover.
72 Chapter 4 Removal and replacement procedures ENWW

Remove the display bezel (4).

Reverse this procedure to install the display bezel.

To replace the webcam module (select models only), lift the webcam module as far from the display enclosure as the webcam module cable allows.
Disconnect the webcam module cable (1) from the webcam module, and remove the webcam module (2). The webcam module is available using spare part number 600166-001.

Reverse this procedure to install the webcam module.

To replace the display hinge covers, remove the two Phillips PM2.5×6.0 screws (1) that secure each hinge to the display enclosure.
ENWW Component replacement procedures 73

Remove the display hinge covers (2). The display hinge covers are available using spare part number 600650-001.

Reverse this procedure to install the display hinge covers.

To replace the display panel, remove eight phillips PM2.5×6.0 screws (1) that secure the display panel to the display enclosure.
Remove the display panel (2) from the display enclosure. The display panel is available using the spare part number 595130-001.

Reverse this procedure to install the display panel.

To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws (1) that secure each bracket to the display panel.
74 Chapter 4 Removal and replacement procedures ENWW

Remove the display panel brackets (2) from the display panel. The display panel brackets are available using spare part number 595195-001.

Reverse this procedure to install the display panel brackets.

To replace the wireless antenna transceivers, lift up on the silver transceiver (1) and release the adhesive material from the display cover (2).
Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595196-001..

Reverse this procedure to install the display wireless antenna transceivers.

ENWW Component replacement procedures 75

System board

NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material.

 

Description

Spare part number

PCA UMA system board

592808–001

PCA UMA system board with modem and card reader

592809–001

HD5430 PCA Discrete system board (for model 1.0 only)

592810-001

HD5430 PCA Discrete system board with modem and card reader (for model 1.0 only)

592811-001

HD545V PCA Discrete system board (for model 1.0 only)

611554-001

HD545V PCA Discrete system board with card reader (for model 1.0 only)

611555-001

HD5470/512M PCA Discrete system board (for model 1.1 only)

616405–001

HD5470/512M PCA Discrete system board with card reader (for model 1.1 only)

616406–001

HD5470/1G PCA Discrete system board (for model 1.1 only)

616407–001

HD5470/1G PCA Discrete system board with card reader (for model 1.1 only)

616408–001

HD6370/512M Discrete system board (for model 1.2 only)

632183-001

HD6370/512M Discrete system board with card reader (for model 1.2 only)

632184-001

HD6370/1G Discrete system board (for model 1.2 only)

632185-001

HD6370/1G Discrete system board with card reader (for model 1.2 only)

632186-001

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

RTC battery (see RTC battery on page 79)
Memory modules (see Memory module on page 55)
WLAN module (see WLAN module on page 52)
Modem module (see Modem module on page 65) Before removing the system board:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
76 Chapter 4 Removal and replacement procedures ENWW

Remove the battery (see Battery on page 46).
Remove the following components:
Hard drive (see Hard drive on page 47)
Optical drive (see Optical drive on page 50)
Keyboard (see Keyboard on page 57)
Top cover (see Top cover on page 59)
Speaker assembly (see Speaker assembly on page 62)
Display assembly (see Display assembly on page 70) Remove the following cables from the system board:
Power connector cable (see Power connector on page 69)
USB board cable (see USB board on page 67)
Turn the computer upright with the right side toward you.
Remove the three Phillips PM2.5×4.0 (1) screws that secure the system board to the computer.
Grasp the right edge (2) of the system board.
Lift the system board (3), and pull it away from the base enclosure at an angle.

Reverse this procedure to install the system board.

ENWW Component replacement procedures 77

To replace the modem module cable, remove the RJ-11 connector cable from the clips (1), and then lift the connector straight up (2) and out of the computer. The modem module cable is available using spare part number 595201-001.

Reverse this procedure to install the modem module cable.

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Fan/heat sink assembly (see Fan/heat sink assembly on page 81)
Processor (see Processor on page 85)
Reverse the preceding procedure to install the system board.

78 Chapter 4 Removal and replacement procedures ENWW

RTC battery

 

Description

Spare part number

RTC battery

602745-001

Before removing the RTC battery:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the following components:
Hard drive (see Hard drive on page 47)
WLAN (see WLAN module on page 52)
Optical drive (see Optical drive on page 50)
Keyboard (see Keyboard on page 57)
Top cover (see Top cover on page 59)
Speaker assembly (see Speaker assembly on page 62)
Display assembly (see Display assembly on page 70)
System board (see System board on page 76)
Remove the RTC battery:

Turn the system board upside down.
Use a sharp, non-conductive tool to release the clip (1) that secures the battery to the system board.
ENWW Component replacement procedures 79

Lift the battery (2) out of the computer.

Reverse this procedure to install the RTC battery.

80 Chapter 4 Removal and replacement procedures ENWW

Fan/heat sink assembly

 

Description

Spare part number

Fan/heat sink assembly (includes replacement thermal material) for use only with computer

606609-001

models with UMA graphics subsystem memory

Fan/heat sink assembly (includes replacement thermal material) for use only with computer

606610-001

models with discrete graphics subsystem memory

Fan/heat sink assembly (includes replacement thermal material) for use only with computer

617029-001

models with HD545V discrete systems subsystem memory (for model 1.1 only)

Before removing the fan/heat sink assembly:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the following components:
Hard drive (see Hard drive on page 47)
Optical drive (see Optical drive on page 50)
Keyboard (see Keyboard on page 57)
Top cover (see Top cover on page 59)
Speaker assembly (see Speaker assembly on page 62)
Display assembly (see Display assembly on page 70)
System board (see System board on page 76)
Remove the fan/heat assembly (fan/heat sink appearance might vary):

NOTE: Steps 1 through 4 apply only to computer models equipped with graphics subsystems having UMA memory.

 

Turn the system board right-side up, with the front toward you.
ENWW Component replacement procedures 81

Disconnect the fan cable from the system board.

Follow the sequence embossed on heat sink to loosen the three Phillips PM2.5×7.0 captive screws (1) that secure the fan/heat sink assembly to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

 

Remove the fan/heat sink assembly (2) by lifting straight up.

NOTE: Steps 5 through 8 apply only to computer models equipped with graphics subsystems having discrete memory.

 

Turn the system board right-side up, with the front toward you.
82 Chapter 4 Removal and replacement procedures ENWW

Disconnect the fan cable from the system board.

Loosen the three Phillips captive screws (1) and three Phillips spring-loaded captive screws (2) that secure the fan/heat sink assembly.
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

 

Remove the fan/heat sink assembly (3) by lifting straight up.

Reverse this procedure to install the fan/heat sink assembly.

The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1),

and the processor (2) and video components (4) each time the fan/heat sink assembly is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.
ENWW Component replacement procedures 83

NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits.

 

The following illustration shows the locations for thermal material on systems with UMA graphics subsystems.

 

The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1) and (3), and the processor component (2), each time the fan/heat sink assembly is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.

The following illustration shows the locations for thermal material on systems with discrete graphics subsystems.

 

84 Chapter 4 Removal and replacement procedures ENWW

Processor

NOTE: All processor spare part kits include thermal material.

 

Description

Spare part number

AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)—Quad core 35 W

594169-001

AMD Phenom N830 Processor (2.1 GHz, 1.5 MB total L2 cache, 1333 MHz)—Triple Core 35 W

594168-001

AMD Phenom N620 Processor (2.8 GHz, 2 MB total L2 cache, 1333 MHz)—Dual Core 35 W

594166-001

AMD Phenom II P920 Processor (1.6 GHz, 2 MB total L2 cache, 1066 MHz)—Quad Core 25 W

594170-001

AMD Phenom II P820 Processor (1.8 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)—Triple Core

594167-001

25 W

AMD Turion II N530 Processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35 W

594172-001

AMD Turion II P520 Processor (2.3 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25 W

594173-001

AMD Athlon II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35 W

594164-001

(for model 1.0 only)

AMD Athlon II P320 Processor (2.1 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25 W

594165-001

AMD Sempron II V120 Processor (2.2 GHz, 512 MB L2 cache, 1066 MHz, 3.2-GT/s)—Single

594171-001

Core 25 W (for model 1.0 only)

AMD Athlon II P340 Processor (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25 W

616343-001

(for model 1.1 only)

AMD Athlon II N350 Processor (2.4 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35 W

616334-001

(for model 1.1 only)

AMD Turion II P540 Processor (2.4 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25 W

616347-001

(for model 1.1 only)

AMD Turion II N550 Processor (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35 W

616337-001

(for model 1.1 only)

AMD Phenom II N640 Processor (2.9 GHz, 2 MB total L2 cache, 1066 MHz)—Quad Core 35 W

616344-001

(for model 1.1 only)

AMD Phenom II P840 Processor (1.9 GHz, 2 MB total L2 cache, 1066 MHz) (for model 1.1 only)

616335-001

AMD Phenom II N850 Processor (2.2 GHz, 2 MB total L2 cache, 1066 MHz) (for model 1.1 only)

616345-001

AMD Phenom II P940 Processor (1.7 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s) (for model 1.1

616336-001

only)

AMD Phenom II P950 Processor (2.1 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)—Triple Core

616346-001

35 W (for model 1.1 only)

AMD Turion II P560 Processor (2.5 GHz, 2 MB L2 cache 1066 MHz)-Dual core 35 W (for model

634691-001

1.2 only)

AMD Athlon II N370 Processor (2.5 GHz, 1 MB L2 cache 1066 MHz)-Dual core 35 W (for model

634686-001

1.2 only)

AMD Turion II N570 Processor (2.7 GHz, 2 MB L2 cache 1066 MHz)-Dual core35 W (for model

634690-001

1.2 only)

AMD Phenom II N970 Processor (2.2 GHZ 2 MB L2 cache 1333 MHz)—Quad core (for model 1.2

645496-001

only)

ENWW Component replacement procedures 85

Description

Spare part number

AMD Phenom II P960 Processor (1.8 GHZ 2 MB L2 cache 1066 MHz)-Quad core 25 W (for model

634689-001

1.2 only)

AMD Phenom II N870 Processor (2.3 GHZ 1.5 MB L2 cache 1333 MHz)—Triple core (for model

635495-001

1.2 only)

AMD Phenom II P860 Processor (2 GHZ 1.5 MB L2 cache 1066 MHz)—Triple core 25 W (for

634688-001

model 1.2 only)

AMD Phenom II N660 Processor (3.0 GHz 2 MB L2 cache 1333 MHz)—Dual core 35 W (for

635494-001

model 1.2 only)

AMD Phenom II P650 Processor (2.6 GHZ 2 MB L2 cache)-25 W (for model 1.2 only)

634687-001

AMD Athlon II P360 Discrete Processor (2.3 GHz 1.0 MB L2 cache 1066 MHz)-Dual core 35 W

636635-001

(for model 1.2 only)

AMD Champlain V160 Processor (2.4 GHz 512 MB L2 cache 1066 MHz)-Single core 25 W (for

636634-001

model 1.2 only)

 

Before removing the processor:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery (see Battery on page 46).
Remove the following components:
Hard drive (see Hard drive on page 47)
Optical drive (see Optical drive on page 50)
Keyboard (see Keyboard on page 57)
Top cover (see Top cover on page 59)
Speaker assembly (see Speaker assembly on page 62)
Display assembly (see Display assembly on page 70)
System board (see System board on page 76)
Fan/heat sink assembly (see Fan/heat sink assembly on page 81)
Remove the processor:

Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
86 Chapter 4 Removal and replacement procedures ENWW

Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor.

 

Reverse this procedure to install the processor.

ENWW Component replacement procedures 87

88 Chapter 4 Removal and replacement procedures ENWW

5 Setup Utility

Computer Setup in Windows 7

To view the drives installed on the computer, select Start > Computer.

On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, is be assigned the next available drive letter.

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when the Windows operating system is not working.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start Setup Utility:

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower-left corner of the screen, press the f10 key.
– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower-left corner of the screen, press the esc key.
When the Startup Menu appears, press the f10 key.
Using Setup Utility

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower-left corner of the screen, press the f10 key.
– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message is appears in the lower-left corner of the screen, press the esc key. When the Startup Menu displays, press the f10 key.

Use the arrow keys to select System Configuration > Language, and then press the enter key.
ENWW Computer Setup in Windows 7 89

Use the arrow keys to select a language, and then press enter key.
When a confirmation prompt with your language selected displays, press the enter key.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key.
Changes goes into effect immediately.

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or the f5 or f6 keys.
To select an item, press the enter key.
To close a text box or return to the menu display, press the esc key.
To display additional navigation and selection information while Setup Utility is open, press the f1 key.
Displaying system information

The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2.

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the esc key. When the Startup Menu displays, press thef10 key.

Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.
To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press the enter key.
90 Chapter 5 Setup Utility ENWW

Restoring default settings in Setup Utility

The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message displays in the lower-left corner of the screen, press the esc key. When the Startup Menu appears, press the f10 key.

Use the arrow keys to select Exit > Load Setup Defaults, and then press the enter key.
When the Setup Confirmation appears, press the enter key.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key.
Setup Utility default settings go into effect when the computer restarts.

NOTE: Password, security, and language settings are not changed when you restore the factory default settings.

 

ENWW Computer Setup in Windows 7 91

Exiting Setup Utility

You can exit Setup Utility with or without saving changes.

To exit Setup Utility and save changes from the current session:
If the Setup Utility menus are not displayed, press the esc key to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key.

To exit Setup Utility without saving changes from the current session:
If the Setup Utility menus are not displayed, press the esc key to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press the enter key.

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

NOTE: Some of the Setup Utility menu items listed in this chapter might not be supported by the computer.

 

Main menu

 

Select

To do this

System information

● View and change the system time and date.

● View identification information about the computer.

● View specification information about the processor, memory size,

system BIOS, and keyboard controller version (select models

only).

Security menu

 

Select

To do this

Administrator password

Enter, change, or delete an administrator password.

Power-On password

Enter, change, or delete a power-on password.

92 Chapter 5 Setup Utility ENWW

System Configuration menu

 

Select

To do this

Language Support

Change the language of Setup Utility.

Button Sound (select models only)

Enable/disable the capacitive button tapping sound.

Virtualization Technology (select models only)

Enable/disable the processor Virtualization Technology.

Processor C6 State (select models only)

Enable/disable the processor C6 sleep state.

LAN Power Saving (select models only)

Enable/disable LAN Power Saving. When enabled, saves power when

the computer is in DC mode.

Card Reader/1394 Power Saving (select models

Enable/disable Card Reader/1394 Power Saving.

only)

Fan Always On

Enabled/disable Fan Always On. When enabled, the computer fan will

always be on.

Action Keys Mode

Enable/disable Action Keys Mode.

Boot Options

Set the following boot options:

● POST hotkey delay (sec.)―Set the delay for the f1, f2, f9, f10, f11,

and f12 functions of Setup Utility in intervals of 5 seconds each (0,

5, 10, 15, 20).

● CD-ROM Boot―Enable/disable boot from CD-ROM.

● Floppy Boot―Enable/disable boot from diskette.

● Internal Network Adapter Boot―Enable/disable boot from the

internal network adapter.

● Boot Order―Set the boot order for:

Notebook Hard Drive

Internal CD/DVD ROM Drive

USB Diskette on Key/USB Hard Disk

USB CD/DVD ROM Drive

USB Floppy

Network Adapter

Diagnostics menu

 

Select

To do this

Hard Disk Self Test

Run a comprehensive self-test on the hard drive.

NOTE: On models with two hard drives, this menu option is called the

Primary Hard Disk Self Test.

Secondary Hard Disk Self Test (select models

Run a comprehensive self-test on a secondary hard drive.

only)

Memory Test

Run a diagnostic test on the system memory.

ENWW Computer Setup in Windows 7 93

Computer Setup in Linux

Starting Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

NOTE: Some of the Computer Setup menu items listed in this guide might not be supported by the computer.

 

NOTE: Pointing devices are not supported in Computer Setup. Use the keyboard to navigate and make selections.

NOTE: An external keyboard connected by USB can be used with Computer Setup only if USB legacy support is enabled.

 

To start Computer Setup:

Turn on or restart the computer.
Before the operating system opens and when the F10=ROM Based Setup message displays in the lower-left corner of the screen, press the f10 key.
Using Computer Setup

Navigating and selecting in Computer Setup

The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus.

Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key when the F10 = ROM Based Setup message appears in the lower-left corner of the screen.
Because Computer Setup is not operating system based, it does not support the TouchPad. Navigation and selection are by keystroke:

To choose a menu or a menu item, use the arrow keys.
To select an item, press the enter key.
To close open dialog boxes and return to the main Computer Setup screen, press the esc key.
To view navigation information, press the f1 key.
To change the language, press the f2 key.
Select the File, Security, Diagnostics, or System Configuration menu.
To exit Computer Setup, choose one of the following methods:
To exit Computer Setup without saving your preferences, use the arrow keys to select File > Ignore Changes And Exit. Then follow the instructions on the screen.
To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes And Exit. Then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.

94 Chapter 5 Setup Utility ENWW

Restoring factory settings in Computer Setup

To return all settings in Computer Setup to the values that were set at the factory:

Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key when the F10 = ROM Based Setup message displays in the lower-left corner of the screen.
Use the arrow keys to select File > Restore Defaults, and then press the enter key.
When the confirmation dialog box opens, press the f10 key.
To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes And Exit. Then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory settings.

 

ENWW Computer Setup in Linux 95

Computer Setup menus

The menu tables in this section provide an overview of Computer Setup options.

NOTE: Some of the Computer Setup menu items listed in this chapter might not be supported by the computer.

 

File menu

 

Select

To do this

System information

● View identification information for the computer.

● View specification information for the processor, cache

and memory size, and system ROM.

Restore Defaults

Replace the configuration settings in Computer Setup with

the original factory settings. (Password settings and security

settings are not changed when you restore the factory

settings.)

Ignore Changes And Exit

Cancel any changes entered during the current session, and

then exit and restart the computer.

Save Changes And Exit

Save any changes entered during the current session, and

then exit and restart the computer. Changes go into effect

when the computer restarts.

96 Chapter 5 Setup Utility ENWW

Security menu

NOTE: Some of the menu items listed in this section might not be supported by the computer.

 

Select

To do this

Setup Password

Enter, change, or delete a setup password.

Power-On Password

Enter, change, or delete a power-on password.

Password Options

● Enable/disable stringent security.

● Enable/disable the password requirement on computer

restart.

DriveLock Passwords

● Enable/disable DriveLock on any computer hard drive.

● Enter, change, or disable DriveLock on an optional

MultiBay hard drive.

NOTE: DriveLock settings are accessible only when you

enter Computer Setup by turning on (not restarting) the

computer.

System IDs

Enter a user-defined computer asset tracking number and

ownership tag.

Disk Sanitizer

Run Disk Sanitizer to destroy all existing data on the primary

hard drive. The following options are available:

● Fast: Runs the Disk Sanitizer erase cycle once.

● Optimum: Runs the Disk Sanitizer erase cycle 3 times.

● Custom: Allows you to select the desired number of

Disk Sanitizer erase cycles from a list.

CAUTION: If you run Disk Sanitizer, the data on the

primary hard drive is destroyed permanently.

Diagnostics menu

 

Select

To do this

HDD Self-Test Options

Run a comprehensive self-test on any hard drive in the

system or on any optional MultiBay hard drive.

Memory Check

Run a comprehensive check on system memory.

ENWW Computer Setup in Linux 97

System Configuration menu

NOTE: Some of the listed System Configuration options might not be supported by the computer.

 

Select

To do this

Language

Change the Computer Setup language.

Boot options

● Set an f9, f10, and f12 delay when starting up.

● Enable/disable CD-ROM boot.

● Enable/disable floppy boot.

● Enable/disable internal network adapter boot.

● Enable/disable MultiBoot, which sets a boot order that

can include most boot devices in the system.

● Set the Express Boot Popup delay in seconds.

● Set the boot order.

1st boot device—USB CD-ROM

2nd boot device—USB floppy

3rd boot device—USB SuperDisk

4th boot device—Notebook hard drive

5th boot device—USB hard disk

6th boot device—Network controller

Device Configurations

● Swap the functions of the fn key and left ctrl key.

● Enable/disable USB legacy support. When enabled,

USB legacy support allows the following:

Use of a USB keyboard in Computer Setup even

when the operating system is not running.

Startup from bootable USB devices, including a

hard drive, diskette drive, or optical drive

connected by a USB port to the computer.

● Enable/disable BIOS DMA data transfers.

● Enable/disable fan always on while connected to an AC

outlet.

● Enable/disable data execution prevention.

● Enable/disable LAN power saving mode.

● Enable/disable SATA Native Mode.

● Enable/disable Dual Core CPU.

● Enable/disable HDD translation mode.

 

98 Chapter 5 Setup Utility ENWW

Select

To do this

Built-in device options

Enable/disable embedded WLAN Device Radio.

● Enable/disable embedded Bluetooth Device Radio.

● Enable/disable Network Interface Controller (NIC)

Enable/disable LAN/WLAN Switching.

● Enable/disable Wake on LAN.

● Enable/disable the integrated camera (webcam)

Port options

Enable/disable USB port.

Enable/disable ExpressCard slot.

 

ENWW Computer Setup in Linux 99

100 Chapter 5 Setup Utility ENWW

6 Specifications

Computer specifications

 

Dimensions

 

Depth

24.7 cm (9.7 in)

Width

37.4 cm (14.7 in)

Height (front to rear)

3.2 to 3.7 cm (1.3 to 1.4 in)

Weight (lowest weight configuration)

< 2.25 kg (5.5 lbs)

Input power

Operating voltage

18.5 V dc @ 4.74 A – 90 W

Operating current

4.74 A

Temperature

Operating (not writing to optical disc)

0°C to 35°C (32°F to 95°F)

Operating (writing to optical disc)

5°C to 35°C (41°F to 95°F)

Nonoperating

-20°C to 60°C (-4°F to 140°F)

Relative humidity

Operating

10% to 90%

Nonoperating

5% to 95%

Maximum altitude (unpressurized)

Operating

-15 m to 3,048 m (-50 ft to 10,000 ft)

Nonoperating

-15 m to 12,192 m (-50 ft to 40,000 ft)

 

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

 

39.6-cm (15.6-in) display specifications

 

Dimensions

 

ENWW Computer specifications 101

Height

21.0 cm (8.27 in)

Width

35.9 cm (14.1 in)

Diagonal

39.6 cm (15.6)

Number of colors

Up to 16.8 million

Contrast ratio

300:1 (typical)

Brightness

200 nits (typical)

Pixel resolution

Pitch

0.259 × 0.259 mm

Format

1280 × 800; HD: 1366 × 768

Configuration

RGB vertical stripe

Backlight

LED

Character display

80×25

Total power consumption

4.0 W

Viewing angle

±40° horizontal, +120/-40° vertical (typical)

 

102 Chapter 6 Specifications ENWW

Hard drive specifications

 

750 GB*

640 GB*

500 GB*

320 GB*

250 GB*

160 GB*

Dimensions

Height

9.5 mm

9.5 mm

9.5 mm

9.5 mm

9.5 mm

9.5 mm

Width

70 mm

70 mm

70 mm

70 mm

70 mm

70 mm

Weight

101 g

101 g

101 g

101 g

101 g

101 g

Interface type

SATA

SATA

SATA

SATA

SATA

SATA

Transfer rate

100 MB/sec

106 MB/sec

100 MB/sec

100 MB/sec

100 MB/sec

100 MB/sec

Security

ATA

ATA

ATA

ATA

ATA

ATA

security

security

security

security

security

security

Seek times (typical read, including setting)

Single track

3.0 ms

1.0 ms

1.0 ms

1.5 ms

2.0 ms

1.5 ms

Average

13.0 ms

14.0 ms

14.0 ms

12.0 ms

12.0 ms

11.0 ms

Maximum

24.0 ms

24.0 ms

22.0 ms

22.0 ms

22.0 ms

22.0 ms

Logical blocks

1,465,128.3

1,250,263,7

976,773,16

625,142,44

488,397,16

312,581,80

59

28

8

8

8

8

Disc rotational speed

5400 rpm

5400 rpm

7200 rpm

7200 rpm

7200 rpm

7200 rpm

Operating temperature

5°C to 55°C (41°F to 131°F)

 

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

 

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

 

ENWW Hard drive specifications 103

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications

 

Applicable disc

 

Read

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED

MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD

(Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-

ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD

+RW, DVD-RAM

Write

CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

Random access time

DVD

< 230 ms

CD

< 175 ms

Cache buffer

2 MB

Data transfer rate

24X CD-ROM

3,600 KB/sec

8X DVD-ROM

10,800 KB/sec

24X CD-R

3,600 KB/sec

16X CD-RW

2,400 KB/sec

8X DVD+R

10,800 KB/sec

4X DVD+RW

5,400 KB/sec

8X DVD-R

10,800 KB/sec

4X DVD-RW

5,400 KB/sec

2.4X DVD+R(9)

2,700 KB/sec

5X DVD-RAM

6,750 KB/sec

Transfer mode

Multiword DMA Mode

104 Chapter 6 Specifications ENWW

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications

 

Applicable disc

 

Read

BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM,

DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM

(Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2,

form 1 and form 2), Photo CD (single and multiple sessions), CD Extra,

CD-R, CD-RW, and CD-TEXT

Write

DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

Random access time

BD

< 230 ms

DVD

< 180 ms

CD

< 180 ms

Cache buffer

4.5 MB

Data transfer rate

24X CD-ROM

3,600 KB/sec

8X DVD-ROM

10,800 KB/sec

4X BD

18,000 KB/sec

24X CD-R

3,600 KB/sec

16X CD-RW

2,400 KB/sec

8X DVD+R

10,800 KB/sec

4X DVD+RW

5,400 KB/sec

8X DVD-R

10,800 KB/sec

4X DVD-RW

5,400 KB/sec

2.4X DVD+R(9)

2,700 KB/sec

5X DVD-RAM

6,750 KB/sec

1X BD-ROM

4,500 KB/sec

1X BD-R read

4,500 KB/sec

1X BD-RE read

4,500 KB/sec

Transfer mode

Multiword DMA Mode

ENWW Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications 105

System resource specifications

Use Device Manager to get a graphical view of the system resources that control how the devices work on the computer. System resources accessible from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses.

If two devices require the same resource and create a device conflict, manually change the resource settings in Device Manager to be sure each setting is unique.

CAUTION: Improperly changing resource settings can disable the hardware and cause the computer to malfunction or become inoperable. Only users who have expert knowledge of computer hardware and hardware configurations should change resource settings.

 

To view resource settings in Windows 7 and Windows Vista:

Select Start > Computer.
Click System properties near the top of the Computer folder.
On the left, click Device Manager.
On the View menu, click one of the following:
Resources by type
Resources by connection
To view resource settings in Windows XP:

Select Start > My Computer, or double-click My Computer on the desktop.
Under System Tasks, click View system information.
In the System Properties window, select the Hardware tab.
Click Device Manager.
On the View menu, click one of the following:
Resources by type
Resources by connection
106 Chapter 6 Specifications ENWW

7 Backup and recovery

Recovery after a system failure is as complete as your most current backup. HP recommends creating recovery discs immediately after software setup. As you add new software and data files, continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability.
Backing up your information regularly to protect your important system files.
Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.
Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover the full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.
NOTE: Computers with a solid-state drive (SSD) might not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover the operating system and software. To check for the presence of a recovery partition, select Start >right -click Computer > click Manage > click Disk Management. If the partition is present, an HP Recovery drive is listed in the window.

 

Windows 7

To protect your information, back up your files and folders. In case of system failure, use the backup files to restore the computer.

CAUTION: In the event of a hard drive failure, you cannot use the computer to access the Disaster Recovery utility. Therefore, HP recommends downloading the Disaster Recovery utility SoftPaq, and then extract it to a USB flash drive as soon as possible after software setup. For details, see “Downloading and extracting the Disaster Recovery utility” later in this section.

 

ENWW Windows 7 107

Depending on the computer model, you might have one of the following backup and recovery solutions:

Roxio BackOnTrack
HP Recovery Manager
NOTE: For detailed information, perform a search for these topics in Help and Support.

 

Creating recovery discs

HP recommends creating recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

NOTE: Use an optional external optical drive (purchased separately) to create recovery discs, or purchase recovery discs for the computer from the HP Web site.

 

Note the following guidelines before creating recovery discs:

NOTE: The external hard drive must be connected to a USB port on the computer, not to a USB port on an external device such as a hub.

 

Use high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs might be required, whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

 

The computer must be connected to AC power during this process.
Only one set of recovery discs can be created per computer.
Number each disc before inserting it into the optical drive.
If necessary, exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you are prompted to continue the disc creation process.
To create a set of recovery discs:

Select Start > All Programs > Recovery Manager > Recovery Disk Creation.
Follow the on-screen instructions.
108 Chapter 7 Backup and recovery ENWW

Backing up your information

As you add new software and data files, back up the system on a regular basis to maintain a reasonably current backup. Back up your system at the following times:

At regularly scheduled times
NOTE: Set reminders to back up your information periodically.

 

Before the computer is repaired or restored
Before you add or modify hardware or software Note the following when backing up:
Create system restore points using the Windows System Restore feature, and periodically copy them to disc.
Store personal files in the Documents library and back up this folder periodically.
Back up templates stored in their associated programs.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document steps:

Display the screen.
Copy the screen:
To copy only the active window, press alt+prt sc. To copy the entire screen, press prt sc.

Open a word-processing document, and then select Edit > Paste.
Save the document.
Back up the information to an optional external hard drive, a network drive, or discs.
When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive installed in the computer.
NOTE: DVDs store more information than CDs, so using them for backup reduces the number of recovery discs required.

 

When backing up to discs, number each disc before inserting it into the optical drive of the computer.
ENWW Windows 7 109

Using Windows Backup and Restore

To create a backup using Windows Backup and Restore:

NOTE: Be sure that the computer is connected to AC power before starting the backup process.

 

NOTE: The backup process might take over an hour, depending on file size and the speed of the computer.

 

Select Start > All Programs > Maintenance > Backup and Restore.
Follow the on-screen instructions to set up and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.

 

110 Chapter 7 Backup and recovery ENWW

Using system restore points

When backing up the system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to the system.

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

 

You also can create additional restore points to provide increased protection for the system files and settings.

When to create restore points

Before you add or extensively modify software or hardware
Periodically, whenever the system is performing optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.

 

Create a system restore point

Select Start > Control Panel > System and Security > System.
In the left pane, click System Protection.
Click the System Protection tab.
Under Protection Settings, select the disk for which you want to create a restore point.
Click Create.
Follow the on-screen instructions.
Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

Select Start > Control Panel > System and Security > System.
In the left pane, click System protection.
Click the System Protection tab.
Click System Restore.
Follow the on-screen instructions.
Performing a recovery

NOTE: You can recover only files that you have previously backed up. HP recommends using Recovery Manager to create an entire drive backup as soon as you set up the computer.

 

Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive. However, if the computer includes a solid-state drive (SSD), you might not have a recovery partition. If that is the case, recovery discs are included with the computer. Use these discs to recover the operating system and software.

ENWW Windows 7 111

NOTE: Windows has its own built-in repair features, such as System Restore and driver roll-back capabilities. Try these features before using Recovery Manager.

 

NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer’s Website or reinstalled from the disc provided by the manufacturer.

 

Recovering from the recovery discs

To restore the system from the recovery discs:

Back up all personal files.
Insert the first recovery disc into the optical drive and restart the computer.
Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models only)

NOTE: If the computer includes an SSD, you might not have a recovery partition. You cannot recover using this procedure. Recovery discs are included for computers that do not have a partition. Use these discs to recover the operating system and software.

 

On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the Start button or f11. This restores the computer to its factory condition.

To restore the system from the partition, follow these steps:

Access Recovery Manager in either of the following ways:
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the “Press <F11> for recovery” message appears
Click System Recovery in the Recovery Manager window.
Follow the on-screen instructions.
112 Chapter 7 Backup and recovery ENWW

Linux backup and recovery

Use the instructions in this section if SUSE Linux SLED 11 is installed on the computer.

To protect your information, back up your files and folders. Then if the system fails, restore your important files from copies. Use the options listed in this section to restore the operating system and programs that were installed at the factory.

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup.

 

To recover the original hard drive image using f11:

If possible, back up all personal files.
Restart the computer, and then press f11 while the “Press <F11> for recovery” message appears on the screen.
Follow the on-screen instructions.
NOTE: If you are unable to boot (start up) the computer from the primary operating system or from the recovery f11 method, purchase a SUSE Linux Enterprise Desktop Operating System DVD to repair the operating system. For additional information, see the Worldwide Telephone Numbers booklet, included with the computer.

 

ENWW Linux backup and recovery 113

114 Chapter 7 Backup and recovery ENWW

8 Connector pin assignments

Audio-out (headphone)

 

Pin

Signal

1

Audio out, left channel

2

Audio out, right channel

3

Ground

Audio-in (microphone)

 

Pin

Signal

1

Audio signal in

2

Audio signal in

3

Ground

ENWW Audio-out (headphone) 115

External monitor

 

Pin

Signal

1

Red analog

2

Green analog

3

Blue analog

4

Not connected

5

Ground

6

Ground analog

7

Ground analog

8

Ground analog

9

+5 VDC

10

Ground

11

Monitor detect

12

DDC 2B data

13

Horizontal sync

14

Vertical sync

15

DDC 2B clock

116 Chapter 8 Connector pin assignments ENWW

RJ-11 (modem)

 

Pin

Signal

1

Unused

2

Tip

3

Ring

4

Unused

5

Unused

6

Unused

RJ-45 (network)

 

Pin

Signal

1

Transmit +

2

Transmit –

3

Receive +

4

Unused

5

Unused

6

Receive –

7

Unused

8

Unused

ENWW RJ-11 (modem) 117

HDMI

 

Pin

Signal

1

TMDS data 2+

2

TMDS data 2 shield

3

TMDS data 2–

4

TMDS data 1+

5

TMDS data 1shield

6

TMDS data 1–

7

TMDS data 0+

8

TMDS data 0 shield

9

TMDS data 0–

10

TMDS clock+

11

TMDS clock shield

12

TMDS clock–

13

CEC

14

No connect

15

DDC clock

16

DDC data

17

Ground

18

+5V power

19

Hot plug detect

20

Shell

118 Chapter 8 Connector pin assignments ENWW

Universal Serial Bus

 

Pin

Signal

1

+5 VDC

2

Data –

3

Data +

4

Ground

ENWW Universal Serial Bus 119

120 Chapter 8 Connector pin assignments ENWW

9 Power cord set requirements

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries or regions

The requirements listed below are applicable to all countries or regions:

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or region’s power system.
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
ENWW Requirements for all countries or regions 121

Requirements for specific countries or regions

 

Country/region

Accredited agency

Applicable note number

Australia

EANSW

1

Austria

OVE

1

Belgium

CEBC

1

Canada

CSA

2

Denmark

DEMKO

1

Finland

FIMKO

1

France

UTE

1

Germany

VDE

1

Italy

IMQ

1

Japan

METI

3

The Netherlands

KEMA

1

Norway

NEMKO

1

The People’s Republic of China

CCC

5

South Korea

EK

4

Sweden

SEMKO

1

Switzerland

SEV

1

Taiwan

BSMI

4

The United Kingdom

BSI

1

The United States

UL

2

 

The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

122 Chapter 9 Power cord set requirements ENWW

10 Recycling

Battery

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal.

Display

WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

 

CAUTION: The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.

NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury might be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.

 

This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

 

NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

 

ENWW Battery 123

Perform the following steps to disassemble the display assembly:

Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.

Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.

Remove the display bezel (3).
124 Chapter 10 Recycling ENWW

Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2).

Remove all screws (1) that secure the display panel assembly to the display enclosure.
Remove the display panel assembly (2) from the display enclosure.

ENWW Display 125

Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel.

Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
Remove the display panel frame (2) from the display panel.

Remove the screws (1) that secure the backlight cover to the display panel.
Lift the top edge of the backlight cover (2) and swing it outward.

Remove the backlight cover.
Turn the display panel right-side up.
126 Chapter 10 Recycling ENWW

Remove the backlight cables (1) from the clip (2) in the display panel.

Turn the display panel upside down.
Remove the backlight frame from the display panel.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

 

ENWW Display 127

Remove the backlight from the backlight frame.

Disconnect the display cable (1) from the LCD panel.
Remove the screws (2) that secure the LCD panel to the display rear panel.
Release the LCD panel (3) from the display rear panel.
Release the tape (4) that secures the LCD panel to the display rear panel.

128 Chapter 10 Recycling ENWW

Remove the LCD panel.

Recycle the LCD panel and backlight.
ENWW Display 129

130 Chapter 10 Recycling ENWW

Index

Symbols/Numerics

1394 Power Saving 93

A

AC adapter

identifying 17

AC adapter, spare part numbers

32

administrator password 92

antenna

removal

75

antennas

15

applications key, Windows

11

audio, product description

3

audio-in jack, pin assignments

115

audio-out jack, pin assignments 115

B

backing up

customized window, toolbar, and menu bar settings 109

personal files 109

templates

109

base enclosure, spare part

number 25

battery

removal

46

spare part numbers

25, 46

battery bay, identifying

15

battery release latch, identifying 15

battery, identifying 17 bays

battery 15

hard drive 15

BD/DVD±R/RW Super Multi Double-Layer Combo Drive

removal 50

bezel

illustrated 27

spare part number 27, 73 Blu-ray Disc ROM LightScribe with SuperMulti DVD±R/RW Double-

Layer

spare part number 30, 50 Blu-ray ROM with LightScribe DVD

±R/RW SuperMulti DL Drive specifications 105

boot options

93, 98

boot order

93, 98

button sound

93

buttons

power

10

TouchPad right/left 8

C

cables, service considerations 40 camera module

removal 73

spare part number 73

camera, product description

3

caps lock light, identifying

9

Card Reader Power Saving

93

changing the language of Setup Utility 89

chipset, product description 2 compartments

memory module 15

components

additional hardware

17

bottom 15

front

7

left-side

14

right-side

13

top

8

computer feet

locations

45

spare part number

45

Computer Setup

accessing

94

Diagnostics menu

97

File menu

96

navigating and selecting

94

restoring factory settings

95

Security menu

97

System Configuration menu

98

using

94

computer specifications 101

connector pin assignments

audio-in

115

audio-out

115

external monitor

116

HDMI

118

headphone

115

microphone

115

modem

117

monitor

116

network

117

RJ-11

117

RJ-45

117

Universal Serial Bus (USB)

119

connector, power

13

connectors, service

considerations

40

cord, power

17

D

Diagnostics menu

93, 97

Digital Media Slot light,

identifying

14

Digital Media Slot, identifying

14

diskette drive

precautions

40

display assembly

removal

70

spare part number

21, 70

ENWW Index 131

display back cover

spare part number

28

display bezel

illustrated

27

spare part number

27, 73

display bracket and hinge

removal

74

spare part number

75

display cable kit

spare part number

28

display component recycling

123

display components

illustrated

27

spare part numbers

27

display enclosure

illustrated

27

display hinge kit, spare part

number

28

display inverter

illustrated

27

display panel

illustrated

27

product description

2

removal

74

spare part number

28, 74

Display screw kit, spare part

number

28

display specifications

101

displaying system information

90

drives

boot order

93, 98

preventing damage

40

DVD/CD-RW Combo Drive

precautions

40

removal

50

DVD±RW and CD-RW Combo

Drive

precautions

40

removal

50

DVD±RW SuperMulti DL Drive

with LightScribe

spare part numbers

30, 50

DVD±RW SuperMulti Double-

Layer Drive with LightScribe

specifications

104

E

electrostatic discharge

41

esc key, identifying 11

Ethernet, product description

3

exiting Setup Utility 92 external media cards, product

description 4

external monitor port

pin assignments 116 external monitor port, identifying

14

F

f11

112

fan always on 93

fan/heat sink assembly

removal

81

spare part number

21, 81

feet

locations

45

spare part number

45

File menu

96

fn key, identifying

11

front components

7

full system recovery

107

function keys, identifying 11

G

graphics, product description 2 grounding equipment and

methods 43

H

hard drive

precautions

40

product description

3

removal

47

spare part numbers

22, 30, 47

specifications

103

hard drive bay, identifying 15

hard drive cover

illustrated

29

removal

48

hard drive hardware kit, spare part number 31

hard drive self test 93 HDMI 14

HDMI port, pin assignments 118 headphone jack, pin

assignments

115

I

inverter

illustrated

27

J

jacks

RJ-11 (modem)

13

RJ-45 (network

14

K

keyboard

product description

5

removal

57

spare part numbers

21, 57

keys

Calculator

11

esc

11

fn

11

function

11

Media application

11

Print

11

Send e-mail

11

Web browser

11

Windows applications 11

Windows logo

11

L

LAN Power Saving

93

language support

93

latch, battery release

15

legacy support, USB

94, 98

light

power

9

lights

caps lock

9

Digital Media Slot

14

webcam

12

wireless

9

M

Main menu

92

mass storage devices, spare part

numbers

30

memory module

product description

2

removal

55

spare part numbers

22, 55

memory module compartment, identifying 15

memory test 93

microphone (internal), identifying 12

microphone jack, pin assignments 115

132 Index ENWW

microphone, product description 3

mini-card compartment cover

illustrated

29

removal

55

spare part number 55

model name

1

modem jack, pin assignments

117

modem module

product description

3

removal

65

spare part number

22, 65

modem module cable

removal

78

monitor port, external

14

monitor port, pin assignments 116

N

navigating in Setup Utility 90 network jack, pin assignments

117

O

operating system, product

description

5

optical drive

identifying 13

precautions

40

product description

3

removal

50

spare part numbers

25, 30, 50

specifications

104, 105

P

packing guidelines

42

passwords

92, 97

performing a recovery

111

plastic parts

39

Plastics kit

contents

29

spare part number

29

pointing device, product

description

5

ports

external monitor

14

HDMI

14

product description

4

USB

13, 14

power button board

removal

63

spare part number

63

power button, identifying

10

power connector cable

removal

69

spare part number

25, 69

power connector, identifying

13

power cord set requirements

121

power cord, identifying

17

power cord, spare part numbers

32

power light, identifying

9

power requirements, product

description

5

power-on password

92

processor

product description

1

removal

85

spare part numbers

23, 85

Processor C6 State

93

product description

audio

3

camera

3

chipset

2

display panel

2

Ethernet

3

external media cards

4

graphics

2

hard drives

3

keyboard

5

memory module

2

microphone

3

modem module

3

operating system

5

optical drives

3

pointing devices

5

ports

4

power requirements

5

processors

1

product name

1

security

5

serviceability

5

wireless

4

product name 1

R

recovering a program or driver 107

recovering from the dedicated

recovery partition

112

recovering from the recovery

discs 112

recovery discs

107, 108

Recovery Manager

107, 111

recovery partition

107

recovery, system

111

removal/replacement

preliminaries

39

procedures

44

restore points

111

restoring default settings

91

RJ-11 (modem) jack, identifying

13

RJ-11 jack, pin assignments

117

RJ-45 (network) jack, identifying

14

RJ-45 jack, pin assignments

117

RTC battery

removal

79

spare part number

22, 79

Rubber Feet Kit, spare part

number

45

S

secondary hard drive self test

93

security cable slot, identifying

13

Security menu

92, 97

security, product description

5

selecting in Setup Utility

90

serial number

19, 44

service considerations

39

serviceability, product

description

5

setup utility

Diagnostics menu

97

File menu

96

navigating and selecting

94

restoring factory settings

95

Security menu

97

System Configuration menu

98

slots

Digital Media

14

memory module

15

security cable

13

solid-state drive (SSD)

107, 111,

112

ENWW Index 133

speaker assembly

removal 62

spare part number

21, 62

speakers, identifying

10

specifications

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL

Drive 105

computer 101

display 101

DVD ±RW SuperMulti Double-

Layer Drive with LightScribe

104

hard drive 103

optical drive 104, 105

system resources 106

starting Setup Utility

89

static-shielding materials 43

stringent security

97

supported discs

108

system board

removal

76

spare part numbers

22, 76

System Configuration menu

93,

98

system failure or instability

107

system fan

98

system information

92, 96

system recovery

111

system resources

106

system restore points

107, 111

T

thermal paste, replacement

83,

84

tools required

39

top cover

removal

59

spare part number

21, 59

TouchPad

buttons

8

identifying

8

removal

64

TouchPad button board

spare part number

64

TouchPad zone

identifying

8

transporting guidelines

42

U

Universal Serial Bus (USB) port,

pin assignments

119

USB board

removal 67

spare part number

25, 67

USB legacy support

94, 98

USB ports, identifying

13, 14

using Setup Utility

89

using system restore

111

V

vents, identifying 14, 15

Virtualization Technology 93

W

webcam

identifying

12

webcam light, identifying 12

Webcam module

spare part number

28

Windows applications key,

identifying

11

Windows logo key, identifying

11

wireless antenna

removal

75

wireless antennas

15

wireless antennas and cables

removal

75

spare part number

75

wireless antennas and cables,

spare part number

75

wireless light

9

wireless, product description

4

wireless/memory module

compartment cover

removal

53

spare part number

53

WLAN module

removal

52

spare part numbers

24, 52

workstation guidelines

42

134 Index ENWW

 

Leave a Reply 0

Your email address will not be published. Required fields are marked *


This site uses Akismet to reduce spam. Learn how your comment data is processed.