Samsung SF-560 Series Monochrome Laser Multifunction User Manual

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© 2007 Samsung Electronics Co., Ltd. All rights reserved.

SF-560R and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
All other brand or product names are trademarks of their respective companies or organizations.

Contact SAMSUNG WORLD WIDE

If you have any comments or questions regarding Samsung products, contact the Samsung customer care center.

Country

Customer Care Center

Web Site

ARGENTINE

0800-333-3733

www.samsung.com/ar

AUSTRALIA

1300 362 603

www.samsung.com/au

AUSTRIA

0800-SAMSUNG (726-7864)

www.samsung.com/at

BELGIUM

0032 (0)2 201 24 18

www.samsung.com/be

BRAZIL

0800-124-421

www.samsung.com/br

4004-0000

CANADA

1-800-SAMSUNG (7267864)

www.samsung.com/ca

CHILE

800-726-7864 (SAMSUNG)

www.samsung.com/cl

CHINA

800-810-5858

www.samsung.com.cn

010- 6475 1880

COLOMBIA

01-8000-112-112

www.samsung.com/co

COSTA RICA

0-800-507-7267

www.samsung.com/latin

CZECH REPUBLIC

844 000 844

www.samsung.com/cz

Distributor pro Českou republiku :

Samsung Zrt., česka organizač

složka Vyskočilova 4, 14000 Praha 4

DENMARK

70 70 19 70

www.samsung.com/dk

ECUADOR

1-800-10-7267

www.samsung.com/latin

EL SALVADOR

800-6225

www.samsung.com/latin

ESTONIA

800-7267

www.samsung.ee

KAZAHSTAN

8-10-800-500-55-500

www.samsung.kz

KYRGYZSTAN

00-800-500-55-500

FINLAND

030-6227 515

www.samsung.com/fi

FRANCE

3260 SAMSUNG or

www.samsung.com/fr

08 25 08 65 65 (€ 0,15/min)

GERMANY

01805 – 121213 (€ 0,14/min)

www.samsung.de

GUATEMALA

1-800-299-0013

www.samsung.com/latin

HONG KONG

3698 4698

www.samsung.com/hk

HUNGARY

06-80-SAMSUNG (7267864)

www.samsung.com/hu

INDIA

3030 8282

www.samsung.com/in/

1800 110011

INDONESIA

0800-112-8888

www.samsung.com/id

ITALIA

800-SAMSUNG(7267864)

www.samsung.com/it

800-048989

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Country

Customer Care Center

Web Site

JAMAICA

1-800-234-7267

www.samsung.com/latin

JAPAN

0120-327-527

www.samsung.com/jp

LATVIA

800-7267

www.samsung.com/lv/index.htm

LITHUANIA

8-800-77777

www.samsung.com/lt

LUXEMBURG

0035 (0)2 261 03 710

www.samsung.com/be

MALAYSIA

1800-88-9999

www.samsung.com/my

MEXICO

01-800-SAMSUNG (7267864)

www.samsung.com/mx

NETHERLANDS

0900 20 200 88 (€ 0,10/min)

www.samsung.com/nl

NEW ZEALAND

0800SAMSUNG(726-7864)

www.samsung.com/nz

NORWAY

815-56 480

www.samsung.com/no

PANAMA

800-7267

www.samsung.com/latin

PHILIPPINES

1800-10-SAMSUNG (7267864)

www.samsung.com/ph

POLAND

0 801 801 881

www.samsung.com/pl

022-607-93-33

PORTUGAL

80 8 200 128

www.samsung.com/pt

PUERTO RICO

1-800-682-3180

www.samsung.com/latin

REP. DOMINICA

1-800-751-2676

www.samsung.com/latin

REPUBLIC OF IRELAND

0818 717 100

www.samsung.com/uk

RUSSIA

8-800-555-55-55

www.samsung.ru

SINGAPORE

1800-SAMSUNG (7267864)

www.samsung.com/sg

SLOVAKIA

0800-SAMSUNG (726786)

www.samsung.com/sk

SOUTH AFRICA

0860 726 7864 (SAMSUNG)

www.samsung.com/za

SPAIN

902 10 11 30

www.samsung.com/es

SWEDEN

0771-400 200

www.samsung.com/se

SWITZERLAND

0800-7267864

www.samsung.com/ch/

TAIWAN

0800-329-999

www.samsung.com/tw

THAILAND

1800-29-3232

www.samsung.com/th

02-689-3232

TRINIDAD & TOBAGO

1-800-7267-864

www.samsung.com/latin

TURKEY

444 77 11

www.samsung.com.tr

U.A.E

800-SAMSUNG (7267864)

www.samsung.com/mea

U.K

0870 SAMSUNG (7267864)

www.samsung.com/uk

U.S.A.

1-800-SAMSUNG (7267864)

www.samsung.com

UKRAINE

8-800-502-0000

www.samsung.ua

UZBEKISTAN

8-800-120-0400

www.samsung.com.uz

VENEZUELA

0-800-100-5303

www.samsung.com/latin

VIETNAM

1 800 588 889

www.samsung.com/vn

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CONTENTS

Chapter 1: GETTING STARTED

Setting Up Your Machine…………………………………………..

1.2

Unpacking ………………………………………………………………

1.2

Selecting a Location ……………………………………………..

1.3

Understanding the Component Location …………………………..

1.4

Front View …………………………………………………………

1.4

Rear View ………………………………………………………….

1.4

Control Panel Functions …………………………………………

1.5

Attaching Accessories …………………………………………………

1.6

Document Output Support ……………………………………..

1.6

Handset and Handset Cradle …………………………………..

1.7

Installing the Toner Cartridge ……………………………………….

1.8

Loading Paper ………………………………………………………….

1.9

Connecting the Telephone Line …………………………………….

1.11

Turning the Machine On ……………………………………………..

1.12

Setting Up the Machine System………………………………..

1.13

Changing the Display Language ……………………………………

1.13

Setting the Machine ID ………………………………………………

1.13

Entering Characters Using the Number Keypad ……………

1.14

Setting the Date and Time ………………………………………….

1.15

Changing the Clock Mode ………………………………………

1.16

Setting the Paper Type and Size …………………………………..

1.16

Setting Sounds ………………………………………………………..

1.17

Speaker, Ringer, Key Sound and Alarm Sound …………….

1.17

Speaker Volume …………………………………………………

1.17

Using the Save Modes ……………………………………………….

1.18

Toner Save Mode ………………………………………………..

1.18

Toll Save Mode …………………………………………………..

1.18

Power Save Mode ……………………………………………….

1.19

Setting Up the Fax System ………………………………………….

1.19

Available Fax Setup Options …………………………………..

1.20

Chapter 2: BASIC FUNCTIONS

Sending a Fax …………………………………………………………

2.2

Preparing a Document ………………………………………………..

2.2

Loading a Document ………………………………………………….

2.2

Adjusting the Document Resolution ………………………………..

2.3

Sending a Fax Automatically ………………………………………..

2.4

Sending a Fax Manually ………………………………………………

2.4

Redialing the Last Number …………………………………………..

2.5

Confirming Transmission ……………………………………………..

2.5

Automatic Redialing …………………………………………………..

2.5

Receiving a Fax……………………………………………………….

2.6

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About Receiving Modes ……………………………………………….

2.6

Loading Paper for Receiving Faxes …………………………………

2.6

Receiving Automatically in Fax Mode ………………………………

2.7

Receiving Manually in Tel Mode ……………………………………..

2.7

Receiving Automatically in Ans/Fax Mode …………………………

2.7

Receiving Manually Using an Extension Telephone ………………

2.8

Receiving Faxes Using the DRPD Mode …………………………….

2.8

Receiving Faxes in the Memory ……………………………………..

2.9

Making a Copy……………………………………………………….

2.10

Loading Paper for Copying ………………………………………….

2.10

Setting the Paper Type and Size for the Manual Feeder ….

2.11

Making a Copy ………………………………………………………..

2.11

Setting Copy Options ………………………………………………..

2.12

Darkness ………………………………………………………….

2.12

Original Type ……………………………………………………..

2.12

Number of Copies ……………………………………………….

2.12

Reduced/Enlarged Copying …………………………………….

2.13

Changing the Default Settings ……………………………………..

2.13

Setting the Time Out Option ………………………………………..

2.14

Collation Copying ……………………………………………………..

2.14

Automatic Dialing ………………………………………………….

2.15

One-touch Dialing …………………………………………………….

2.15

Storing a Number for One-touch Dialing …………………….

2.15

Sending a Fax using a One-touch Number ………………….

2.15

Speed Dialing ………………………………………………………….

2.16

Storing a Number for Speed Dialing ………………………….

2.16

Sending a Fax using a Speed Number ……………………….

2.16

Group Dialing ………………………………………………………….

2.17

Setting a Group Dial Number ………………………………….

2.17

Editing Group Dial Numbers …………………………………..

2.18

Sending a Fax Using Group Dialing

(Multi-address Transmission) ………………………………….

2.18

Searching for a Number in the Memory …………………………..

2.19

Searching Sequentially through the Memory ……………….

2.19

Searching with a Particular First Letter ………………………

2.19

Printing a Phonebook List ……………………………………………

2.19

Chapter 3: ADVANCED FAX FUNCTIONS

Sending Broadcasting Faxes …………………………………………

3.2

Sending a Delayed Fax ……………………………………………….

3.2

Sending a Priority Fax ………………………………………………..

3.4

Polling a Remote Machine ……………………………………………

3.4

Adding Documents to a Scheduled Fax ……………………………

3.6

Canceling a Scheduled Fax …………………………………………..

3.6

Chapter 4: ADDITIONAL FEATURES

Using Secure Receiving Mode ……………………………………….

4.2

Printing Reports ………………………………………………………..

4.3

Using Advanced Fax Settings ………………………………………..

4.4

Changing Setting Options ……………………………………….

4.4

Advanced Fax Setting Options …………………………………

4.5

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Chapter 5: MAINTENANCE

Clearing the Memory ………………………………………………….

5.2

Adjusting Shading ……………………………………………………..

5.3

Cleaning Your Machine ……………………………………………….

5.3

Cleaning the Outside …………………………………………….

5.3

Cleaning the Inside ………………………………………………

5.3

Cleaning the Scan Unit ………………………………………….

5.4

Maintaining the Toner Cartridge …………………………………….

5.6

Redistributing Toner ……………………………………………..

5.6

Replacing the Toner Cartridge ………………………………….

5.7

Setting the Notify Toner Option ………………………………..

5.7

Cleaning the Drum ……………………………………………….

5.7

Ignoring the Toner Empty Message …………………………..

5.8

Consumables and Replacement Parts ………………………………

5.8

Replacing the ADF Rubber Pad ………………………………………

5.9

Chapter 6: TROUBLESHOOTING

Clearing Document Jams …………………………………………….

6.2

Input Misfeed ……………………………………………………..

6.2

Exit Misfeed ……………………………………………………….

6.2

Clearing Paper Jams …………………………………………………..

6.3

In the Paper Tray …………………………………………………

6.3

In the Paper Exit Area …………………………………………..

6.3

In the Fuser Area or Around the Toner Cartridge …………..

6.4

In the Manual Feeder ……………………………………………

6.5

Tips for Avoiding Paper Jams …………………………………..

6.5

Clearing LCD Error Messages ………………………………………..

6.5

Solving Problems ………………………………………………………

6.8

Paper Feeding Problems …………………………………………

6.8

Copying Problems ………………………………………………..

6.9

Faxing Problems ………………………………………………….

6.9

Appendix A: SPECIFICATIONS

General Specifications ………………………………………………..

A.2

Copier Specifications ………………………………………………….

A.3

Facsimile Specifications ………………………………………………

A.4

Paper Specifications …………………………………………………..

A.5

Overview …………………………………………………………..

A.5

Supported Sizes of Paper ……………………………………….

A.5

Guidelines for Using Paper ……………………………………..

A.6

Paper Specifications ……………………………………………..

A.7

Paper Storage Environment …………………………………….

A.7

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image2Safety and Regulatory Information

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Important Precautions and Safety Information

When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to people:

1Read and understand all instructions.
2Use common sense whenever operating electrical appliances.
3Follow all warnings and instructions marked on the machine and in the literature accompanying the machine.
4If an operating instruction appears to conflict with safety information, heed the safety information. You may have misunderstood the operating instruction. If you cannot resolve the conflict, contact your sales or service representative for assistance.
5Unplug the machine from the AC wall socket and/or telephone jack before cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning.
6Do not place the machine on an unstable cart, stand or table. It may fall, causing serious damage.
7Your machine should never be placed on, near or over a radiator, heater, air conditioner or ventilation duct.
8Do not allow anything to rest on the power. Do not locate your machine where the cords will be abused by persons walking on them.
9Do not overload wall outlets and extension cords. This can diminish performance, and may result in the risk of fire or electric shock.
10Do not allow pets to chew on the AC power, telephone or PC interface cords.
11Never push objects of any kind into the machine through case or cabinet openings. They may touch dangerous voltage points, creating a risk of fire or shock. Never spill liquid of any kind onto or into the machine.
12To reduce the risk of electric shock, do not disassemble the machine. Take it to a qualified service technician when repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly could cause electric shock when the unit is subsequently used.
13Unplug the machine from the telephone jack, PC and AC wall outlet and refer servicing to qualified service personnel under the following conditions:
When any part of the power cord, plug or connecting cable is damaged or frayed.
If liquid has been spilled into the machine.
If the machine has been exposed to rain or water.
If the machine does not operate properly after instructions have been followed.
If the machine has been dropped, or the cabinet appears damaged.
If the machine exhibits a sudden and distinct change in performance.
14Adjust only those controls covered by the operating instructions. Improper adjustment of other controls may result in damage, and may require extensive work by a qualified service technician to restore the machine to normal operation.
15Avoid using this machine during a lightning storm. There may be a remote risk of electric shock from lightning. If possible, unplug the AC power and telephone cord for the duration of the lightning storm.
16The Power cord supplied with your machine should be used for safe operation. If you are using a cord which is longer than 2 m with 110 V machine, then it should be 16 AWG* or bigger.

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17Use only No.26 AWG* or larger telephone line cord.
18SAVE THESE INSTRUCTIONS.

Laser Safety Statement

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825.

Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition.

WARNING

Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes.

When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons:

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Ozone Safety

During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area.

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If you need additional information about ozone, please request your nearest Samsung dealer.

Mercury Safety

LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. For details see lamprecycle.org, eiae.org, or call 1-800-Samsung

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* AWG: American Wire Gauge

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Power Saver

This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.

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When the printer does not receive data for an extended period of time, power consumption is automatically lowered.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

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For more information on the ENERGY STAR program see http://www.energystar.gov

Recycling

Please recycle or dispose of the packaging material for this product in an environmentally responsible manner.

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Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from

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other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.

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Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for

environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract.

This product should not be mixed with other commercial wastes for disposal.

Radio Frequency Emissions

FCC Information to the User

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.

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Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or experienced radio TV technician for help.

Caution:

Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.

Fax Branding

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information:

(1)the date and time of transmission
(2)identification of either business, business entity or individual sending the message; and
(3)telephone number of either the sending machine, business, business entity or individual.

The Telephone Company may make changes in its communications facilities, equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service.

Ringer Equivalence Number

The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of the machine. In some instances you may need to provide these numbers to the telephone company.

The Ringer Equivalence Number (REN) is a measure of the electrical load placed on the telephone line, and is useful for determining whether you have “overloaded” the line. Installing several types of equipment on the same telephone line may result in problems making and receiving telephone calls, especially ringing when your line is called. The sum of all Ringer Equivalence Numbers of the equipment on your telephone line should be less than five in order to assure proper service from the telephone company. In some cases, a sum of five may not be usable on your line. If any of your telephone equipment is not operating properly, you should immediately remove it from your telephone line, as it may cause harm to the telephone network.

WARNING:

FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service, providing that they:

a)promptly notify the customer.
b)give the customer an opportunity to correct the equipment problem.
c)inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68.

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You should also know that:

Your machine is not designed to be connected to a digital PBX system.
If you intend to use a computer modem or fax modem on the same phone line as your machine, you may experience transmission and reception problems with all the equipment. It is recommended that no other equipment, except for a regular telephone, share the line with your machine.
If your area experiences a high incidence of lightning or power surges, we recommend that you install surge protectors for both the power and the telephone lines. Surge protectors can be purchased from your dealer or telephone and electronic specialty stores.
When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions. The dispatcher will give you further instructions on how to actually test the emergency number.
This machine may not be used on coin service or party lines.
This machine provides magnetic coupling to hearing aids.
You may safely connect this equipment to the telephone network by means of a standard modular jack, USOC RJ-11C.

Declaration of Conformity (European Countries)

Approvals and Certifications

The CE marking applied to this product symbolizes Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated:

image11

January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.

January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic compatibility.

March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.

A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative.

EC Certification

Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX)

This Samsung product has been self-certified by Samsung for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries:

In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance.

The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals. The product has been designed against, and is fully compliant with, all of the relevant advisory notes contained in this document.

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Replacing the Fitted Plug (for UK Only)

Important

The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until you have another fuse cover.

Please contact the people from you purchased the machine.

The 13 amp plug is the most widely used type in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug.

Warning

If you cut off the moulded plug, get rid of it straight away.

You cannot rewire the plug and you may receive an electric shock if you plug it into a socket.

Important warning: You must earth this machine.

The wires in the mains lead have the following color code:

Green and Yellow:

Earth

Blue:

Neutral

Brown:

Live

If the wires in the mains lead do not match the colors marked in your plug, do the following:

You must connect the green and yellow wire to the pin marked by the letter “E” or by the safety ‘Earth symbol’ or colored green and yellow or green.

You must connect the blue wire to the pin which is marked with the letter “N” or colored black.

You must connect the brown wire to the pin which is marked with the letter “L” or colored red.

You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.

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1 GETTING STARTED

Thank you for purchasing this facsimile.

This chapter gives you step-by-step instructions for setting up your machine.

This chapter includes:

Setting Up Your Machine
Setting Up the Machine System

Setting Up Your Machine

image42

Unpacking

Remove the machine and all accessories from the packing carton. Make sure that the machine has been packed with the following items. If there is a missing item, contact the retailer where you bought the machine:

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Starter Toner Cartridge  AC Power Cord*

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Quick Install Guide & User’s

Guide

image47

Docoment Output Support

image48

Telephone Line Cord*  Handset & Cradle

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TAM Lead (for UK only)

*The appearance of the power cord and the telephone line cord may differ according to your country’s specifications.

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NOTE:

You should use the telephone line cord which is supplied with your machine. If you are replacing it with another vendor’s, it should be AWG #26 or larger telephone line cord.
The power cord must be plugged into a grounded power socket.
Components may differ from one country to another.

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1.2  GETTING STARTED

Remove the packing tape from the front, back and sides of the machine.

image52image53

1

Selecting a Location

Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays.

The area should be well-ventilated and away from direct sunlight or sources of heat, cold and humidity. Do not set the machine close to the edge of your desk or table.

Clearance Space

Front: 482.6 mm (enough space so that the paper tray can be removed)
Back: 250 mm (enough space for ventilation)
Right: 100 mm
Left: 100 mm (enough space for ventilation)

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GETTING STARTED  1.3

image55Understanding the Component Location

These are the main components of your machine:

Front View

Document Input

Automatic Document

Support

Feeder

image56

Control Panel (See page 1.5)

Document

Output Tray

Documentimage57

Guides

image58 Paper Level

Indicator

Handset

Manual Feeder

Paper Tray

Manual Feeder Guides

Front Output Tray (Face down)

image59

Paper Output

Extension

Front Cover

image60

Toner

Cartridge

Rear View

Rear Cover

image61

image62image63 Rear Output

Slot (Face up)

image64image65 EXT Jack*

Line Jack

Power Switch AC Power Cord

Connector

* If your country has a different

telephone connection system, this

socket may be blocked.

.

1.4  GETTING STARTED

Control Panel Functions

image66

1

image67

1

image68image69image70

2

image71

C

O

image72

P

image73

Y

image74

3

image75image76image77image78image79image80

4

image81image82image83

Use to store frequently-dialed fax number and dial them with a touch of the buttons.

Adjusts the brightness of the documents for the current copy job.

Selects the document type for the current copy job.

Makes a copy smaller or larger than the original document.

Selects the number of copies.

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Displays the current status and prompts during an operation.

Scrolls through the options available for the selected menu item.

image85

Confirms the selection on the display.

Enters Menu mode and scrolls through the menus available.

Sends you back to the upper menu level.

Stops an operation at any time.

In Standby mode, clears/cancels the copy options, such as the darkness, the document type setting, the copy size and the number of copies.

Starts a job.

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GETTING STARTED  1.5

image87

5

image88image89

6

image90image91image92

7

image93

F

A

image94

X

image95image96image97image98image99

Dials a number or enters alphanumeric characters.

image100image101

Allows you to save on toner by using less toner to print a document.

image102

Allows you to save on call costs by sending a fax at a preset toll-saving time. Using this feature, you can take advantage of lower long distance rates at night, for example.

image103image104

Allows you to select the fax receiving mode.

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Allows you to store frequently-dialed fax numbers using a one or two-digit speed dial or group number for automatic dialing and edit the stored numbers.
Allows you to print a Phonebook list.

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Adjusts the resolution of the documents for the current fax job.

image107

Allows you to send a fax to multiple destinations.

image108

Engages the telephone line.

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Redials the last number in Standby mode or inserts a pause into a fax number in Edit mode.

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Attaching Accessories

Document Output Support

Insert the two tabs on the supplied document output support into the slots on both sides of the paper output tray.

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Fold out the extender, if necessary.

image113

NOTE: When detaching the document

image114

output tray, detach it by pressing the front

portion of document output tray as seen

from the picture. As this time, even though

the dull sound is heard the components are

safe from damge.

.image115

1.6  GETTING STARTED

Handset and Handset Cradle

1 Plug the end of the coiled cord of the handset into the jack on the left

1

side of your machine.

image116image117

2Holding the cradle as shown, attach the handset cradle to the machine.

Insert the two tabs of the cradle into the slots on the left side of the machine as shown.

Push the cradle toward the machine until it locks into place.

image118

NOTE:

The cradle and handset must be installed for correct operation of the set
To remove the cradle, push it down, pressing the latch on the bottom of the cradle.

.image119

GETTING STARTED  1.7

image120Installing the Toner Cartridge

1Open the front cover.

image121

2Remove the starter toner cartridge from its bag. Gently roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge.

image122

Thoroughly rolling the cartridge will assure the maximum copies per cartridge.

image123

NOTES:

To prevent damage to the toner cartridge, do not expose it to light for more than a few minute. Cover it with a piece of paper, if necessary.
If the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets the toner into fabric.

image124

3Slide the toner cartridge into the machine until it locks into place completely.

image125

4Close the front cover. Make sure that the cover is securely latched.

.

1.8  GETTING STARTED

Loading Paper

1

You can load approximately 250 sheets.

image126

To load a stack of Letter-sized paper:

1Pull open the paper tray and remove it from the machine.

image127

2Push down on the pressure plate until it locks into place.

image128

3Fan the edges of the paper stack to separate the pages. Then tap the stack on a flat surface to even it up.
4Insert the paper stack into the paper tray with the side you want to print facing up.

image129

NOTE: If you want to load a different size of paper, you need to adjust the paper guides. For details, see page 1.10.

image130

5Pay attention to the paper limit mark on the left inside wall of the tray. Paper overloading may cause paper jams.
6Insert and slide the paper tray back into the machine.

image131

NOTE: After you load the paper, you need to set up your machine for the paper type and size you loaded. See page 1.16.

.image132

GETTING STARTED  1.9

Changing the Paper Size in the Paper Tray

To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray.

1After pressing and unlatching the guide lock, slide the paper length guide out completely to extend the paper tray to its full length.

image133

2After inserting paper into the tray, slide in the guide until it lightly touches the end of the paper stack.
3Pinching the paper width guide as shown, move it toward the stack of paper until it lightly touches the side of the stack.

image134

NOTES:

Do not push the paper width guide far enough to cause the materials to warp.
If you do not adjust the paper width guide, it may cause paper jams.

.image135image136

1.10  GETTING STARTED

Connecting the Telephone Line

1

1

Plug the telephone line cord into the LINE jack and the other end into

image137

the wall jack.

image138

To the wall jack

2To connect a telephone and/or answering machine to your machine, plug the cord of your extension phone or answering machine into the EXT jack.

image139

To an extension phone

or answering machine

UK users should plug the cord of the extension phone into the supplied TAM lead and plug the cord of the TAM lead into the EXT jack on the back of your machine.

image140

TAM lead

(For UK users only)

.

GETTING STARTED  1.11

image141NOTES:

Use the TAM lead and the telephone line cord supplied with your machine.
In the United Kingdom, if a three-wire type (SHUNT-wire, older equipment) telephone or answering machine is connected to the EXT jack on the machine, the external equipment will fail to ring when receiving an incoming call as the machine is designed to operate with the latest technology. To prevent this incompatibility, use two-wire (newer equipment) telephone or answering machines.

image142image143

Turning the Machine On

1Plug one end of the supplied three-pronged electrical type cord into the AC socket on the machine and the other end into a properly grounded AC outlet.
2Press the power switch to turn the machine on. “Warming Up Please Wait” appears on the display indicating that the machine is now on.

image144

To the AC wall jack

To view your display text in another language, see the next page.

image145

CAUTIONS:

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The fusing area inside the rear part of your machine becomes hot once the machine is turned on. Be careful when you access this area.
Do not disassemble the machine when it turned on as it may give you an electric shock.

.image147

1.12  GETTING STARTED

Setting Up the Machine

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System  1

image149

Changing the Display Language

To change the language that displays on the display of the control panel, follow these steps:

1Press Menu until “Machine Setup” appears on the top line of the display.
2Press the scroll button (W or X) until “Language” appears on the bottom line of the display.
3Press Enter. The current setting appears on the bottom line of the display.
4Press the scroll button (W or X) until the language you want appears on the display.
5Press Enter to save the selection.
6To return to Standby mode, press Stop/Clear.

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Setting the Machine ID

In some countries, you are required by law to indicate your fax number on any fax you send. The Machine ID, containing your telephone number and name or company name, will be printed at the top of each page sent from your machine.

1Press Menu until “Machine Setup” appears on the top line of the display. The first available menu item, “Machine Id” displays on the bottom line.
2Press Enter. The display asks you to enter the fax number. If there is a number already set, the number appears.
3Enter your fax number using the number keypad.

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NOTE: If you make a mistake while entering numbers, press the W button to delete the last digit.

image152

4Press Enter when the number on the display is correct. The display asks you to enter the ID.
5Enter your name or company name using the number keypad.

.

GETTING STARTED  1.13

You can enter alphanumeric characters using the number keypad, and include special symbols by pressing the 0 button.

For details on how to use the number keypad to enter alphanumeric characters, see the following section.

If you want to enter the same letter or number in succession (e.g. SS, AA, 777), enter one digit, move the cursor by pressing the X button and enter the next digit.

If you want to insert a space in the name, you can also use the X button to move the cursor to skip the position.

6Press Enter when the name on the display is correct.
7Press Stop/Clear to return to Standby mode.

Entering Characters Using the Number Keypad

As you perform various tasks, you need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name and telephone number. When you store one or two digit speed dial or group dial numbers, you may also enter the corresponding names.

To enter alphanumeric characters:

1When you are prompted to enter a letter, locate the button labeled with the character you want. Press the button until the correct letter appears on the display.

For example, to enter the letter O, press 6, labeled with “MNO.”

Each time you press 6, the display shows a different letter, M, N, O and finally 6.

You can enter special characters, such as space, plus sign, and so on. For details, see “Keypad Letters and Numbers” on page 1.15.

2To enter additional letters, repeat step 1.

If the next letter is printed on the same button, move the cursor by pressing the X button and then press the button labeled with the letter you want. The cursor moves to the right and the next letter appears on the display.

You can enter a space by pressing the image153 button.

3When you finish entering letters, press Enter.

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1.14  GETTING STARTED

Keypad Letters and Numbers

image154

Key

Assigned numbers, letters or characters

1

1

1

Space

2

A

B

C

2

3

D

E

F

3

4

G

H

I

4

5

J

K

L

5

6

M

N

O

6

7

P

Q

R

S

7

8

T

U

V

8

9

W

X

Y

Z

9

0

+-,.

/*#&0

Changing Numbers or Names

If you make a mistake while entering a number or name, press the W button to delete the last digit or character. Then enter the correct numbers or characters.

Inserting a Pause

With some telephone systems, you must dial an access code (9, for example) and listen for a second dial tone. In such cases, you must insert a pause in the telephone number. You can insert a pause while you are setting up one-touch or speed dial numbers.

To insert a pause, press Redial/Pause at the appropriate place while entering the telephone number. A “–” appears on the display at the corresponding location.

image155

Setting the Date and Time

The current date and time are shown on the display when your machine is on and ready to work. All of your faxes will have the date and time printed on them.

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NOTE: If power to the machine is cut off, you need to reset the correct time and date once the power is restored.

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1Press Menu until “Machine Setup” appears on the top line of the display.
2Press the scroll button (W or X) to display “Date & Time” on the bottom line and press Enter.
3Enter the correct time and date using the number keypad.

Month

=01~12

Day

= 01

~ 31

Year

= requires all four digits

Hour

= 01 ~ 12 (12-hour mode)

00

~ 23 (24-hour mode)

Minute

= 00

~ 59

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NOTE: The date format may differ from each country.

.image159

GETTING STARTED  1.15

You can also use the scroll button (W or X) to move the cursor under the digit you want to correct and enter a new number.

4To select “AM” or “PM” for 12-hour format, press the image160 or image161 button or any number button.

When the cursor is not under the AM or PM indicator, pressing the image162 or image163 button immediately moves the cursor to the indicator.

You can change the clock mode to 24-hour format (e.g. 01:00 PM as 13:00). For details, see page 1.16.

5Press Enter when the time and date on the display is correct.

When you enter a wrong number, the machine beeps and does not proceed to the next step. If this happens, just reenter the correct number.

Changing the Clock Mode

You can set your machine to display the current time using either 12-hour or 24-hour format.

1Press Menu until “Machine Setup” appears on the top line of the display.
2Press the scroll button (W or X) until you see “Clock Mode” on the bottom line and press Enter.

The clock mode currently set for the machine displays.

3Press the scroll button (W or X) to select the other mode and then press Enter to save the selection.
4To return to Standby mode, press Stop/Clear.

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Setting the Paper Type and Size

After loading paper in the paper tray, you need to set the paper type and size using the control panel buttons.

1Press Menu.

The display shows “Paper Setting” on the top line and the first menu item, “Paper Type,” on the bottom line.

2Press Enter to access the menu item.
3Use the scroll button (W or X) to fine the paper type you are using and press Enter to save it.
4Press the X button to scroll to “Paper Size” and press Enter to access the menu item.
5Press Enter when “Tray Paper ” displays on the bottom line.
6Use the scroll button (W or X) to find the paper size you are using and press Enter to save it.
7To return to Standby mode, press Stop/Clear.

.

1.16  GETTING STARTED

Setting Sounds

1

You can control the following sounds:

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Ringer: You can adjust the ringer volume.
Key Sound: With this option set to “On,” a key tone sounds each time any key is pressed.
Alarm Sound: You can turn the alarm sound on or off. With this option set to “On,” an alarm tone sounds when an error occurs or fax communication ends.
Speaker: You can turn on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to “Comm.,” the speaker is on until the remote machine answers.

You can adjust the speaker volume level using the On Hook Dial button or the handset.

Speaker, Ringer, Key Sound and Alarm Sound

1Press Menu until “Sound/Volume” appears on the top line of the display.
2Press the scroll button (W or X) to scroll through the options. Press Enter when you see the sound option you want.
3Press the scroll button (W or X) to display the status or loudness you want for the option you have selected.

For the ringer volume, you can select from “Off”, “Low”, “Med” and “High.” Setting “Off” means that the ringer turns off. The machine works normally even if the ringer is turned off.

4Press Enter to save the selection.
5If necessary, repeat steps 2 through 4.
6To return to Standby mode, press Stop/Clear.

Speaker Volume

To adjust the volume using the On Hook Dial button:

1Press On Hook Dial. A dial tone sounds from the speaker.
2Press the scroll button (W or X) until you hear the loudness you want. The display shows the current volume level.
3Press Stop/Clear to save the change and return to Standby mode. To adjust the volume using the handset:(For USA only)
1Pick up the handset. A dial tone sounds from the earpiece.
2Press the scroll button (W or X) until you find the loudness you want. You can select either “High” or “Low.”
3Press Enter to save the selection and replace the handset.

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NOTE: You can adjust the speaker volume only when the telephone line is connected.

.image167

GETTING STARTED  1.17

image168Using the Save Modes

Toner Save Mode

Toner Save mode allows your machine to use less toner on each page. Activating this mode extends the life of the toner cartridge longer than normal, but it reduces the print quality.

To turn the toner save mode on or off, press Toner Save.

If the button backlight is on, the mode is active and the machine uses less toner when printing a document.
If the button backlight is off, the mode is deactivated and the machine prints with the normal quality.

Toll Save Mode

Using the Toll Save button on the control panel, you can quickly set your machine to send the document(s) stored in the memory during the preset time slot, when the call charge is lowered. This Toll Save mode helps you to take advantage of lower long distance rates at night, for example.

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NOTE: The toll-saving time slot may vary depending on your contract with along distance phone company.

image170

To turn the toll save mode on:

1Press Toll Save. The button backlight turns on.
2Press Enter when “Start Time” displays on the bottom line.
3Enter the time when your machine starts sending toll save faxes, using the number keypad.

To select “AM” or “PM” for 12-hour format, press the image171 or image172 button or any number button.

4Press Enter when the starting time on the display is correct.
5Press the scroll button (W or X) to display “End Time” and press Enter.
6Enter the time when the toll save transmission ends, using the number keypad.
7Press Enter to save the setting.
8To return to Standby Mode, press Stop/Clear.

Once Toll Save mode is activated, your machine stores all of the documents to be faxed into the memory and sends them at the programed time.

To turn Toll Save mode off, press Toll Save again. The button backlight turns off and the mode is deactivated.

image173

NOTE: Once the toll-saving time is set, the Toll Save button allows you to only enable or disable the toll save mode. To change the time setting, use the Toll Save item in the Advanced Fax menu. See page 4.5.

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1.18  GETTING STARTED

Power Save Mode

Power Save mode allows your machine to reduce power consumption when it is not in actual use. You can turn this mode on by selecting the length of

image175

time for which the machine waits after a job is printed before it switches to 1 a reduced power state.

1Press Menu until “Machine Setup” appears on top line of the display.
2Press the scroll button (W or X) until “Power Save” appears on the bottom line. Press Enter.
3Press the scroll button (W or X) to display “On” on the bottom line and press Enter.

Selecting “Off” means that the power save mode turns off.

4Press the scroll button (W or X) until the time settings you want appears.

The available options are 5, 10, 15, 30 and 45 (minutes).

5Press Enter to save the selection.
6To return to Standby mode, press Stop/Clear.

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Setting Up the Fax System

Your machine has various user-selectable fax setup options. These options are preset at the factory, but you may need to change them.

1Press Menu until “Fax Setup” appears on the top line of the display.

The first available menu item, “Ring to Answer,” displays on the bottom line.

2Press the scroll button (W or X) until the menu item you want on the bottom line and press Enter.
3Use the scroll button (W or X) to find the status or use the number keypad to enter the value for the option you have selected.
4Press Enter to save the selection.
5If necessary, repeat steps 2 through 4.
6To return to Standby mode, press Stop/Clear.

.

GETTING STARTED  1.19

Available Fax Setup Options

You can use the following setup options for configuring the fax system:

Option

Description

Ring to Answer

You can specify the number of times the machine rings, 1 to 7, before

answering an incoming call.

Darkness

You can select the default darkness mode to fax your documents lighter

or darker.

Light works well with dark print.

Normal works well with standard typed or printed documents.

Dark works well with light print or faint pencil markings.

Redial Term

Your machine can automatically redial a remote fax machine when the

line is busy. Intervals from 1 to 15 minutes can be entered.

Redials

You can specify the number of redial attempts, 0 to 13. If you enter 0,

the machine will not redial.

MSG Confirm

You can set your machine to print a report showing whether the

transmission was successful, how many pages were sent, and more.

The available options are On, Off and On-Error, which prints only

when a transmission is not successful.

Auto Report

A report with detailed information about the previous 50

communications operations, including time and dates. The available

options are On or Off.

Auto Reduction

When receiving a document as long as or longer than the paper loaded

in the paper tray, the machine can reduce the size of the document to fit

the size of paper loaded in the machine. Select On if you want to

automatically reduce an incoming page.

With this feature set to Off, the machine cannot reduce the document

to fit onto one page, the document is divided and printed in actual size

on two or more pages.

Discard Size

When receiving a document as long as longer than the paper installed in

your machine, you can set the machine to discard any excess at the

bottom of the page. If the received page is outside the margin you set,

it will print on two sheets of paper at the actual size.

When the document is within the margin and the Auto Reduction feature

is turned on, the machine reduces the document to fit it onto the

appropriate sized paper and discard does not occur. If the Auto

Reduction feature is turned off or fails, the data within the margin will

be discarded. Settings range from 0 to 30 mm.

Receive Code

The Receive Code allows you to initiate fax reception from an extension

phone plugged into the EXT jack on the back of the machine. If you pick

up the extension phone and hear fax tones, enter the Receive Code. The

code is preset to 9 at the factory. Settings range from 0 to 9. See

page 2.8.

DRPD Mode

You can receive a call using the Distinctive Ring Pattern Detection (DRPD)

feature which enables a user to use a single telephone line to answer

several different telephone numbers. In this menu, you can set the machine

to recognize the ring patterns to answer. See page 2.8

image177

1.20  GETTING STARTED

image178

2 BASIC FUNCTIONS

This chapter gives you basic information about using your machine as a fax machine and a copier.

This chapter includes:

Sending a Fax
Receiving a Fax
Making a Copy
Automatic Dialing

Sending a Fax

image179

Preparing a Document

Using the ADF (Automatic Document Feeder), you can load up to 20 documents (47~90g/m2, 12.5~24lb) for one job.

When you use the ADF:

Do not load documents smaller than 142 x 148 mm or larger than 216 x 356 mm.
Do not attempt to feed the following types of documents:
carbon-paper or carbon-backed paper
coated paper
onion skin or thin paper
wrinkled or creased paper
curled or rolled paper
torn paper
Remove all staples and paper clips before loading documents.
Make sure any glue, ink or correction fluid on the paper is completely dry before loading documents.
Do not load documents containing different sizes or weights of paper.
Do not load booklet, pamphlet, transparencies or documents having other unusual characteristics.

image180

Loading a Document

1Pull the document input support all the way out. Fold out the extender, if necessary.
2Load the documents up to 20 pages face down into the ADF.

.image181

2.2  BASIC FUNCTIONS

3Adjust the document guides to the document size.

image182

2

4Adjust the document resolution,. See the following section.

image183

Adjusting the Document Resolution

The default document settings produce good results when setting typical text based documents.

However, if you send documents that are of a poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.

1Press Resolution.
2By pressing Resolution or the scroll button (W or X), you can choose from Standard, Fine, Super Fine and Photo.

The document types recommended for the resolution settings are described in the following table below:

Mode

Recommended for:

Standard

Documents with normal-sized characters.

Fine

Documents containing small characters or thin lines or

documents printed using a dot-matrix printer.

Super Fine

Documents containing extremely fine detail. Super

Fine mode is enabled only if the remote machine also

supports the Super Fine resolution. See the notes

below.

Photo

Documents containing shades of gray or photographs.

image184

NOTES:

For the memory transmission, Super Fine mode is not available. The resolution setting is automatically changed to Fine.
When your machine is set to Super Fine resolution and the remote fax machine does not support the Super Fine resolution, the machine transmits using the highest resolution mode supported by the remote fax machine.

.image185

BASIC FUNCTIONS  2.3

image186Sending a Fax Automatically

1Load the document(s) face down into the ADF.

For details about loading a document, see page 2.2.

2Adjust the document resolution to suit your fax needs. See page 2.3. If you need to change the darkness, see page 1.20.
3Enter the remote fax phone number using the number keypad.

You can use the one-touch keypad or speed or group dial numbers. For details about storing a number, see page 2.15.

4Press Start Copy/Fax.

The number is dialed and then the machine begins sending the fax when the remote fax machine is ready.

image187

NOTE: When you want to cancel the fax job, press Stop/Clear at any time while sending the fax.

image188image189

Sending a Fax Manually

1Load the document(s) face down into the ADF.

For details about loading a document, see page 2.2.

2Adjust the document resolution to suit your fax needs. See page 2.3. If you need to change the darkness, see page 1.20.
3Press On Hook Dial or lift the handset. You hear a dial tone.
4Enter the remote fax machine’s fax number using the number keypad.

You can use the one-touch keypad or speed or group dial numbers. For details about storing a number, see page 2.15.

5When you hear a high-pitched fax signal from the remote fax machine, press Start Copy/Fax then, the “1.Sending 2.Receiving” message appears on the display.
6Press 1 by using the number keypad for sending.
7Press Enter to start fax sending.

image190

NOTE: When you want to cancel the fax job, press Stop/Clear at any time while sending the fax.

.image191

2.4  BASIC FUNCTIONS

image192Redialing the Last Number

To redial the number you last called:

Press Redial/Pause.

If a document is loaded in the ADF, the machine automatically begins to send.

image193

Confirming Transmission

2

When the last page of your document has been sent successfully, the machine beeps and returns to Standby Mode.

When something goes wrong while sending your fax, an error message appears on the display. For a listing of error messages and their meanings, see page 6.5.

If you receive an error message, press Stop/Clear to clear the message and try to send the document again.

You can set your machine to print a confirmation report automatically each time sending a fax is completed. For further details, see the MSG Confirm item on page 1.20.

image194

Automatic Redialing

When the number you have dialed is busy or there is no answer when you send a fax, the machine automatically redials the number every three minutes up to seven times by the factory default settings.

When the display shows “Retry Redial ?,” press Enter to redial the number without waiting. To cancel the automatic redialing, press Stop/Clear.

To change the time interval between redials and the number of redial attempts. See page 1.20.

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BASIC FUNCTIONS  2.5

Receiving a Fax

image195

About Receiving Modes

In Fax mode, the machine answers an incoming fax call and immediately goes into the fax reception mode.
In Tel mode, you can receive a fax by picking up the handset or pressing On Hook Dial (you can hear voice or fax tone from the remote machine) and then pressing Start Copy/Fax on the control panel of your machine. You can also pick up the handset of the extension phone and then press the remote receive code; see page 2.8.
In Ans/Fax mode, the answering machine answers an incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the call automatically switches to Fax mode.
In DRPD mode, you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. “Distinctive Ring” is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. For further details. See page 2.8

The current receiving mode displays when the machine is in Standby mode.

When the memory is full, the receiving mode automatically switches to Tel.

image196

NOTES:

To use Ans/Fax mode, attach an answering machine to the EXT jack on the back of your machine. See page 1.11.
If you do not want other people to view your received documents, you can use Secure Receiving mode. In this mode, all of the received faxes are stored in the memory. For further details, see page 4.2.

image197image198

Loading Paper for Receiving Faxes

Faxes can only be printed on Letter-, A4- or Legal-sized 20lb(75g/m2)plain paper. For details about loading paper and setting the paper size in the tray, see page 1.9 and page 1.16.

The paper level indicator on the front of the paper tray shows the amount of paper currently left in the tray. When the tray is empty, the indicator of the bar is lowered.

image199

TPaper full

Paper empty S

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2.6  BASIC FUNCTIONS

image200Receiving Automatically in Fax Mode

Your machine is preset to Fax mode at the factory. If you have changed the receiving mode, take the following steps to receive faxes automatically:

1Press Receive Mode.
2Press and hold Receive Mode until “Fax” displays on the bottom line.

image201

You may have to repeat this action once or twice depending on the

2

mode you’re in.

3When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the fax.

To change the number of rings, see page 1.20.

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Receiving Manually in Tel Mode

You can receive a fax call manually with the Start key.

1Press the On Hook Dial key or lift the external handset.
2Press Start Copy/Fax, then the “1.Sending 2.Receiving” message appears on the display.
3Press 2 by using the numer keypad for receiving.
4Press Enter to start fax receiving.

The machine begins receiving a fax and returns to Standby Mode when the reception is completed.

image203

Receiving Automatically in Ans/Fax Mode

For using this mode, you must attach an answering machine to the EXT jack on the back of your machine. See page 1.11.

1Press Receive Mode.
2Press and hold Receive Mode until “Ans/Fax” displays on the bottom line.

You may have to repeat this action once or twice depending on the mode you’re in.

3When you receive a call, the answering machine answers.

If the caller leaves a message, the answering machine stores the message as it would normally. If your machine hears a fax tone on the line, it automatically starts to receive the fax.

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BASIC FUNCTIONS  2.7

image204NOTES:

When you have set your machine to Ans/Fax mode and your answering machine is switched off or no answering machine is connected to the EXT jack, your machine automatically goes into Fax mode after a predefined number of rings.
If your answering machine has a “user-selectable ring counter,” set it to answer incoming calls within 1 ring.
If you are in Tel mode, which is receiving faxes manually, when the answering machine is connected to your machine, you must switch off the answering machine, or the outgoing message from the answering machine will interrupt your phone conversation.

image205image206

Receiving Manually Using an Extension Telephone

You can receive a fax from someone you are talking to on the extension telephone without going to the fax machine.

When you receive a call on the extension phone and hear fax tones, press the keys image207 9image208 on the extension telephone. The machine receives the document.

Press the buttons slowly in sequence. If you still hear the fax tone from the remote machine, try pressing image209 9image210 once again.

image211 9image212 is the remote receive code preset at the factory. The first and the last asterisks are fixed, but you can change the middle number to whatever you choose. For details about changing the code, see page 1.20.

image213

Receiving Faxes Using the DRPD Mode

“Distinctive Ring” is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you on is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds. This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone.

Using the Distinctive Ring Pattern Detection feature, your fax machine can “learn” the ring pattern you designate to be answered by the FAX machine. Unless you change it, this ringing pattern will continue to be recognized and answered as a FAX call, and all other ringing patterns will be forwarded to the extension telephone or answering machine plugged into the EXT. jack. You can easily suspend or change Distinctive Ring Pattern Detection at any time.

Before using the Distinctive Ring Pattern Detection option, Distinctive Ring service must be installed on your telephone line by the telephone company. To set up Distinctive Ring Pattern Detection, you will need another telephone line at your location, or someone available to dial your FAX number from outside.

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2.8  BASIC FUNCTIONS

To set up the DRPD mode:

1Press Menu until “Fax Setup” appears on the top line of the display.

The first available menu item, “Receive Mode,” displays on the bottom line.

2Press the scroll button (W or X) until you see “DRPD Mode” on the bottom line and press Enter.

image214

3

When “Set” displays on the bottom line, press Enter.

2

The LCD displays ‘[Waiting Ring].”

4Call your fax number from another telephone. It is not necessary to place the call from a fax machine.
5When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern.

When the machine completes learning, the LCD displays “End DRPD [Setup]”.

If the DRPD setup fails, “DRPD Ring Error” appears. Press Enter when “DRPD Mode” displays and retry from Step 3.

6To return to Standby Mode, press Stop/Clear.

When the DRPD feature is set up, the DRPD option is available in the Receive Mode menu. To receive faxes in the DRPD mode, you need to set the menu to DRPD.

image215

NOTES:

DRPD must be set up again if you re-assign your fax number, or connect the machine to another telephone line.
After DRPD has been set up, call your fax number again to verify that the machine answers with a fax tone. Then have a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT. jack.:

image216image217

Receiving Faxes in the Memory

Your machine can receive faxes while you are making copies or printing a received fax. If you receive a fax while you are copying, your machine stores incoming faxes in the memory. Then, as soon as you finish copying, the machine automatically prints the fax.

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BASIC FUNCTIONS  2.9

Making a Copy

image218

Loading Paper for Copying

The instructions for loading print materials into the paper tray are the same whether you are faxing or copying. For further details, see page 1.9 for loading in the paper tray.

For copying, you can also use the manual feeder to load special print material, such as transparencies or labels, if they are Letter-, A4-, Legal-sized. For further details about print materials you can use, see page A.5.

To load paper in the manual feeder:

1Load a sheet of the print material with the print side face up and into the center of the tray.

image219

For transparencies, hold them by the edges and avoid touching the print side. Oils from your finders can cause print quality problems.

2Adjust the guide to the width of the print material.

image220

NOTE: When printing on previously printed paper from the manual feeder, the printed side should be facing down with an uncurled edge to the machine. If you experience problems with paper feed, turn the paper around.

.image221

2.10  BASIC FUNCTIONS

3Open the rear cover to use the rear output slot.

image222

2

image223image224

CAUTION:

The fusing area inside the rear part of your machine becomes hot once the machine is turned on. Be careful when you access this area.

image225

4After copying, close the rear cover.

Setting the Paper Type and Size for the Manual Feeder

After loading paper in the manual feeder, you need to set the correct paper type and size using the control panel buttons.

To set the paper size for the manual feeder:

1Press Menu.

The display shows “Paper Setting” on the top line and the first item, “Paper Type,” on the bottom line.

2Press Enter to access the menu item.
3Use the scroll button (W or X) to find the paper type you are using and press Enter to save it.
4Press the X button to scroll to “Paper Size” and press Enter to access the menu item.

image226

NOTE: If you are using envelopes or card stocks, you don’t need to set the paper size.

image227

5Use the scroll button (W or X) to display “Manual Feed” on the bottom line. Press Enter to access the menu item.
6Use the scroll button (W or X) to find the paper size you are using and press Enter to save it.
7To return to Standby mode, press Stop/Clear.

image228

Making a Copy

1Load the documents up to 20 pages face down into the ADF and adjust the document guides to the document size.

See page 2.2 for further details about preparing a document and loading it into the ADF.

2Customize the copy settings including number of copies, copy size, darkness and original type by using the control panel buttons. See the following section. Sorts the copy job. For example, if you make 2 copies of 3 page documents, one complete 3 page document will print followed by the second complete document. see page 2.14

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BASIC FUNCTIONS  2.11

To clear the settings, use the Stop/Clear button.

3Press Start Copy/Fax.

image229

Setting Copy Options

The buttons on the control panel let you make all the basic copy options; darkness, document type, copy size and number of copies. Set the following options for the current copy job before pressing Start Copy/Fax to make copies.

image230

NOTE: If you press Stop/Clear while you set the copy options, all of the options you have set for the current copy job will be canceled and return to their default status. Or, they will automatically return to their default status after the machine completes the copy.

image231

Darkness

If you have an original document containing faint markings and dark images, you can adjust the brightness to make a copy that is easier to read.

To adjust the contrast, press Darkness. Each time you press the button, the LED labeled with the selected mode turns on.

You can choose from the following contrast modes:

Light: works well with dark print.
Normal: works well with standard typed or printed documents.
Dark: works well with light print or faint pencil markings.

Original Type

The Original Type setting is used to improve the copy quality by selecting the document for the current copy job.

To select the document type, press Original Type. Each time you press the button, the LED labeled with the selected mode turns on.

You can choose from the following image modes:

Text: Use for documents containing mostly text.
Photo: Use when the originals are photographs.

image232

N OTE: When you copy a document containing color on the background, such as a newspaper or a catalog, you can get the background on your copy. If you want to reduce the background, change the Darkness setting to Light and/or the Original Type setting to Text.

image233

Number of Copies

Using the No. of Copies button, you can select the number of copies from 1 to 99.

1Press No. of Copies.
2Press the scroll button (W or X) until the number you want appears on the display.

Pressing and holding the buttons allows you to quickly increase and decreases in increments of 5.

You can enter the value using the number keypad.

3Press Enter to save the selection.

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2.12  BASIC FUNCTIONS

Reduced/Enlarged Copying

Using the Reduce/Enlarge button, you can reduce or enlarge the size of a copied image from 50% to 150%.

To select from the predefined copy sizes:

1

Press Reduce/Enlarge.

The default setting appears on the bottom line of the display.

2

Use Reduce/Enlarge or the scroll button (W or X) to find the size

2

setting you want.

image234

3Press Enter to save the selection. To fine-tune the size of copies:
1Press Reduce/Enlarge.
2Press Reduce/Enlarge or the scroll button (W or X) until “Custom:50-150%” displays on the bottom line. Press Enter.
3Press the scroll button (W or X) until the copy size you want appears on the display.

Pressing and holding the buttons allows you to quickly increase and decreases in increments of 5.

You can enter the value using the number keypad.

4Press Enter to save the selection.

image235

NOTE: When you make a reduced copy, black lines may appear at the bottom of your copy.

image236image237

Changing the Default Settings

Copy options, including darkness, original type, copy size and number of copies, can be set to the most frequently used modes. When you copy a document, the default settings are used unless they are changed by using the corresponding buttons on the control panel.

To create your own default settings:

1Press Menu on the control panel until “Copy Setup” appears on the top line of the display.

The first menu item, “Default-Change,” appears on the bottom line.

2Press Enter to access the menu item. The first setup option, “Darkness,” appears on the bottom line.
3Press the scroll button (W or X) to scroll through the setup options.
4When the option you want to set appears, press Enter to access the option.
5Change the setting using the scroll button (W or X) or enter the value using the number keypad.
6Press Enter to save the selection.
7Repeat steps 3 through 6, as needed.
8To return to Standby mode, press Stop/Clear.

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BASIC FUNCTIONS  2.13

image238NOTE: While you set copy options, pressing Stop/Clear cancels the changed settings and restores their default status.

image239image240

Setting the Time Out Option

You can set the time the machine waits before it restores the default copy settings, if you do not start copying after changing them on the control panel.

1Press Menu on the control panel until “Copy Setup” appears on the top line of the display.
2Press the scroll button (W or X) to display “Timeout” on the bottom line.
3Press Enter to access the menu item.
4Press the scroll button (W or X) until the status you want appears on the display.

You can select from 15, 30, 60 and 180 (seconds). Selecting “Off” means that the machine does not restore the default settings until you press Start Copy/Fax to start copying, or Stop/Clear to cancel.

5Press Enter to save the selection.
6To return to Standby mode, press Stop/Clear.

image241

Collation Copying

The Collation copying feature is available only when you load documents in the ADF.

1Press Menu on the control panel until “Copy Setup” appears on the top line of the display.
2Press the scroll button (W or X) to display “Copy Collated” on the bottom line.
3Press Enter to access the menu item.
4If you are making multiple copies and want to collate them, press the scroll button (W or X) to set Collated Copy to “On” and press Enter.

1

image242

2

image2433

1

image244

2

image2453

1

image246

1

2

image247

image2482

3

image249

3 image250

S Collated Copy On  S Collated Copy Off

5Press Start Copy/Fax to begin copying.

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2.14  BASIC FUNCTIONS

BASIC FUNCTIONS

Press the one-touch button where you stored a number.

3

2

If you make a mistake while entering a number, press the W and re-enter the correct number.

The document scans into the memory.

4 The machine dials the fax number stored in the one-touch dial location and the document is sent when the remote fax machine answers.

Adjust the document resolution to suit your fax needs. See page 2.3. If you need to change the darkness, see page 1.20.

3 To assign a name to the number, enter the name you want. For details about entering characters, see page 1.14.

If you do not want to assign a name, skip this step.

4 Press Enter when the name appears correctly or without entering a name.

5 To store more numbers, press a one-touch button and repeat steps 2 through 4.

To return to Standby mode, press Stop/Clear.

Sending a Fax using a One-touch Number 1 Load the document(s) face down into the ADF.

For details about loading a document, see page 2.2.

button

Automatic Dialing

One-touch Dialing

The 20 one-touch buttons on the control panel lets you store frequently-used fax numbers and dial a number automatically with a touch of a button.

Storing a Number for One-touch Dialing

1 Press and hold one of the one-touch dial buttons for about 2 seconds.

The display asks you to enter the fax number. “T” signifies that you are assigning a one-touch dial button.

If a number is already stored in the location you chose, the display shows the number to allow you to change it. To start over with another one-touch button, press Stop/Clear.

2 Enter the number you want to store using the number keypad and press Enter.

To insert a pause between numbers, press Redial/Pause. A “-” appears on the display.

image251image252

2

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2.15

The document scans into the memory.

The fax number stored in the speed dial location is automatically dialed. The document is sent when the remote fax machine answers.

4

Enter the speed dial number.

• For a one-digit speed dial number, press and hold the appropriate digit button.

• For a two-digit speed dial number, press the first digit button and hold the last digit button.

The corresponding entry’s name briefly displays.

3

Adjust the document resolution to suit your fax needs. See page 2.3. If you need to change the darkness, see page 1.20.

2

To return to Standby mode, press Stop/Clear.

Sending a Fax using a Speed Number 1 Feed the document(s) face up into the ADF.

For details about loading a document, see page 2.2.

To store more fax numbers, repeat steps 4 through 7.

8

The display prompts you to enter a location number, showing the first available number.

4 Enter a one or two-digit speed dial number between 0 and 79, using the number keypad or scroll button (W or X), and press Enter.

If a number is already stored in the location you chose, the display shows the number to allow you to change it. To start over with another speed-dial number, press Upper Level.

5 Enter the number you want to store using the number keypad and press Enter.

To insert a pause between numbers, press Redial/Pause. A “-” appears on the display.

6 To assign a name to the number, enter the name you want. For details about entering characters, see page 1.14.

If you do not want to assign a name, skip this step.

7 Press Enter when the name appears correctly or without entering a name.

Press Enter when “Speed Dials” appears on the display.

3

image253Speed Dialing

You can store up to 80 frequently dialed numbers in one or two-digit speed dial locations (0-79).

Storing a Number for Speed Dialing

1Press Phone Book on the control panel.
2Press Phone Book or the scroll button (W or X) to display “Store&Edit” on the bottom line of the display. Press Enter.

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2.16  BASIC FUNCTIONS

image254Group Dialing

If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a one or two-digit group dial location. This enables you to use a group dial number setting to send the same document to all the destinations in the group.

Setting a Group Dial Number

image255

1

Press Phone Book on the control panel.

2

2Press Phone Book or the scroll button (W or X) to display “Store&Edit” on the bottom line of the display. Press Enter.
3Press the scroll button (W or X) to display “Group Dials” on the bottom line and press Enter.
4Press Enter when “New” displays on the bottom line.

The display prompts you to enter a location number, showing the first available number.

5Enter a group number between 0 and 79, using the number keypad or scroll button (W or X), and press Enter.
6Press a one-touch dial button, or enter a one or two-digit speed number you want to include in the group and press Enter.
7When the display confirms the number to be added to the number, press Enter.
8Repeat steps 6 and 7 to enter other one-touch or speed dial numbers into the group.
9Press Upper Level when you have entered all of the numbers. The display prompts you to enter a group ID.
10To assign a name to the group, enter the name.

OR

If you do not want to assign a name, skip this step.

11Press Enter when the name appears correctly or without entering a name.
12If you want to assign another group, press Enter and repeat from step 5.

OR

To return to Standby mode, press Stop/Clear.

image256

NOTE: You cannot include one group dial number in another group dial number.

.image257

BASIC FUNCTIONS  2.17

Editing Group Dial Numbers

You can delete a specific speed dial number from a selected group or add a new number to the selected group.

1Press Phone Book on the control panel.
2Press Phone Book or the scroll button (W or X) to display “Store&Edit” on the bottom line of the display. Press Enter.
3Press the scroll button (W or X) to display “Group Dials” on the bottom line and press Enter.
4Press the scroll button (W or X) to display “Edit” on the bottom line and press Enter.
5Enter the group number you want to edit and press Enter.
6Press a one-touch dial button to enter a speed dial number you want to add or delete.
7When you enter the specific number in the group, the display shows “Delete?.”

When you enter a new number, the display shows “Add?.”

8Press Enter to add or delete the number.
9Change the name, if necessary, and press Upper Level.
10If you want to edit another group, press Enter and repeat from step 5.

OR

To return to Standby mode, press Stop/Clear.

Sending a Fax Using Group Dialing

(Multi-address Transmission)

You can use group dialing for Broadcasting or Delayed transmissions.

Follow the procedure of the operation (Broadcasting transmission; see page 3.2, Delayed transmission; see page 3.2). When you come to a step in which the display asks you to enter the remote fax number:

For a one-digit group number, press and hold the appropriate digit button.
For a two-digit group number, press the first digit button and hold the last digit button.

You can use only one group number for one operation. Then continue the procedure to complete the operation.

Your machine automatically scans the document loaded in the ADF and then dials each of the numbers included in the group.

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2.18  BASIC FUNCTIONS

image258Searching for a Number in the Memory

There are two ways to search for a number in the memory. You can either scan from A to Z sequentially, or you can search using the first letter of the name associated with the number.

Searching Sequentially through the Memory

image259

1

Press Phone Book.

2

2

Press Enter when “Search&Dial” appears on the display.

3Press the scroll button (W or X) to scroll through the memory until the name and number you want to dial display. You can search upwards or downwards through the entire memory in alphabetical order, from A to Z.

While searching through the machine’s memory, you can see that each entry is preceded by one of three letters; “T” for one-touch dial, “S” for speed dial or “G” for group dial number. These letters tell you how the number is stored.

4When the name and/or the number you want displays, press Start Copy/Fax or Enter to dial.

Searching with a Particular First Letter

1Press Phone Book.
2Press Enter when “Search&Dial” appears on the display.
3Press the button labeled with the letter you want to search for. A name beginning with the letter displays.

For example, if you want to find the name “MOBILE,” press the 6 button, which is labeled with “MNO.”

4Press the scroll button (W or X) to display the next name.
5When the name and/or the number you want displays, press Start Copy/Fax or Enter to dial.

image260

Printing a Phonebook List

You can check your automatic dial setting by printing a Phonebook list.

1Press Phone Book.
2Press Phone Book or the scroll button (W or X) until “Print” appears on the bottom line and press Enter.

A list showing your one-touch dial, speed dial and group dial entries prints out.

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BASIC FUNCTIONS  2.19

MEMO

image261

2.20  BASIC FUNCTIONS

3

ADVANCED

FAX

image262

FUNCTIONS

This chapter includes:

Sending Broadcasting Faxes

Sending a Delayed Fax

Sending a Priority Fax

Polling a Remote Machine

Adding Documents to a Scheduled Fax

Canceling a Scheduled Fax

image263Sending Broadcasting Faxes

Using the Broadcasting button on the control panel, you can use the broadcasting fax feature, which allows you to send a document to multiple locations. Documents are automatically stored in the memory and sent to a remote station. After transmission, the documents are automatically erased from the memory.

1Load the document(s) face down into the ADF.

For details about loading a document, see page 2.2.

2Adjust the document resolution to suit your fax needs. See page 2.3. If you need to change the darkness, see page 1.20.
3Press Broadcasting on the control panel.
4Enter the number of the remote machine using the number keypad.

You can use one-touch keypad or speed dial or group dial numbers. For details about storing a number, see page 2.15.

5Press Enter to confirm the number. The display asks you to enter another fax number to send the document.

image264

NOTE: The “Another No.” prompt does not appear if you have added numbers for another broadcasting or delayed fax job. You must wait until the job is completed.

image265

6To enter more fax numbers, press 1 to select “Yes” and repeat steps 4 and 5. You can add up to 10 destinations.

Note that you cannot use group dial numbers for another fax number.

7When you finish entering fax numbers, press 2 to select “No” at a “Another No.” prompt.

The document is scanned into the memory before transmission. The display shows the memory capacity and the number of pages being stored in the memory.

The machine begins sending the document in order of the numbers you entered.

image266

Sending a Delayed Fax

You can set your machine to send a fax at a later time when you will not be present.

1Load the document(s) face down into the ADF.

For details about loading a document, see page 2.2.

2Adjust the document resolution to suit your fax needs. See page 2.3. If you need to change the darkness, see page 1.20.

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3.2  ADVANCED FAX

3Press Menu until “Fax Feature” appears on the top line of the display. The first available menu item, “DelayFax,” displays on the bottom line.
4Press Enter.
5Enter the number of the remote machine using the number keypad.

You can use one-touch keypad or speed dial or group dial numbers. For details about storing a number, see page 2.15.

6Press Enter to confirm the number on the display. The display asks you to enter another fax number to send the document.

image267

NOTE: The “Another No.” prompt does not appear if you have added numbers for another broadcasting or delayed fax job. You must wait until the job is completed.

image268

7 To enter more fax numbers, press 1 to select “Yes” and repeat steps 4

and 5. You can add up to 10 destinations.

3

Note that you cannot use group dial numbers for another fax number.

image269

8When you finish entering fax numbers, press 2 to select “No” at a “Another No.” prompt.

The display asks you to enter a name.

9To assign a name to the transmission, enter the name. If not, skip this step.

For details on how to enter the name using the number keypad, see page 1.14.

10Press Enter.

The display shows the current time and asks you to enter the starting time when the fax is to be sent.

11Enter the time using the number keypad.

To select “AM” or “PM” for 12-hour format, press the image270 or image271 button or any number button.

If you set a time earlier than the current time, the document will be sent at that time on the following day.

12Press Enter when the start time displays correctly.

The document is scanned into the memory before transmission. The display shows the memory capacity and the number of pages being stored in the memory.

The machine returns to Standby mode. The display reminds you that you are in Standby mode and that a delayed fax is set.

image272

NOTE: If you want to cancel the delayed transmission, see “Canceling a Scheduled Fax” on page 3.6.

.image273

ADVANCED FAX  3.3

image274Sending a Priority Fax

Using the Priority Fax feature, a high priority document can be sent ahead of reserved operations. The document is scanned into the memory and transmitted when the current operation is finished. In addition, the priority transmission interrupts a broadcast operation between stations (i.e., when the transmission to station A ends, before transmission to station B begins) or between redial attempts.

1Load the document(s) face down into the ADF.

For details about loading a document, see page 2.2.

2Adjust the document resolution to suit your fax needs. See page 2.3. If you need to change the darkness, see page 1.20.
3Press Menu until “Fax Feature” appears on the top line of the display.
4Press the scroll button (W or X) to display “Priority Fax” on the bottom line and press Enter.
5Enter the number of the remote machine using the number keypad.

To enter the number, you can use one-touch keypad or speed dial or group dial numbers. For details, see page 2.15.

6Press Enter to confirm the number. The display asks you to enter a name.
7To assign a name to the transmission, enter the name. If not, skip this step.

For details on how to enter a name using the number keypad, see page 1.14.

8Press Enter.

The document is scanned into the memory before transmission. The display shows the memory capacity and the number of pages being stored in the memory.

The machine shows the number being dialed and begins sending the document.

image275

Polling a Remote Machine

Polling is used when one fax machine requests another to send a document. This is useful when the person with the original document to be sent is not in the office. The person who wants to receive the document calls the machine holding it and requests that the document be sent. In other words, it “polls” the machine holding the original document.

You can set the machine to automatically receive documents from the unattended remote fax machine at any time. This feature permits unattended polling in the evening hours when telephone rates are lower.

image276

NOTE: The machine must be ready for polling.

.image277

3.4  ADVANCED FAX

1Press Menu until “Fax Feature” appears on the top line of the display.
2Press the scroll button (W or X) to display “Delay RX Poll” on the bottom line and press Enter.
3Enter the number of the remote machine to be polled using the number keypad.

To enter the number, you can use a one-touch keypad or speed dial number. For details, see page 2.15.

4Press Enter to confirm the number on the display. The display asks you to enter another fax number.

image278

NOTE: The “Another No.” prompt does not appear if you have added numbers for another broadcasting or delayed fax job. You must wait until the job is completed.

image279

5To enter more fax numbers, press 1 to select “Yes” and repeat steps 4

image280

and 5. You can add up to 10 destinations.

3

Note that you cannot use group dial numbers for another fax number.

6When you finish entering fax numbers, press 2 to select “No” at a “Another No.” prompt.
7Enter the time using the number keypad.

To select “AM” or “PM” for 12-hour format, press the image281 or image282 button or any number button.

If you set a time earlier than the current time, your machine will poll at that time on the following day.

8When the remote machine is secured with a 4-digit poll code, enter the correct code and press Enter.

If not, press Enter to accept “0000” which represents no code, or enter 0000.

9Press Enter when the start time displays correctly.

At the specified time. the machine will dial the numbers and receive documents from the remote machine in the order you entered.

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ADVANCED FAX  3.5

image283Adding Documents to a Scheduled Fax

You can add documents to the delayed transmission previously reserved in your machine’s memory.

1Load the document(s) face down into the ADF.

For details about loading a document, see page 2.2.

2Adjust the document resolution to suit your fax needs. See page 2.3. If you need to change the darkness, see page 1.20.
3Press Menu until “Fax Feature” appears on the top line of the display.
4Press the scroll button (W or X) to display “Add Page” on the bottom line and press Enter. The display shows the last job reserved in the memory.
5Press the scroll button (W or X) until you see the fax job to which you want to add documents and press Enter.

The machine automatically stores the documents in the memory, and the display shows the memory capacity and the number of pages.

After storing, the machine displays the numbers of total pages and added pages and then returns to Standby mode.

image284

Canceling a Scheduled Fax

1Press Menu until “Fax Feature” appears on the top line of the display.
2Press the scroll button (W or X) to display “Cancel Job” and press Enter. The display shows the last job reserved in the memory.
3Press the scroll button (W or X) until you see the fax job you want to cancel and press Enter.
4When the display confirms your selection, press 1 to select “Yes.” The selected job is canceled and the machine returns to Standby mode. To cancel your selection, press 2 to select “No.”

image285

3.6  ADVANCED FAX

4

ADDITIONAL

image286

FEATURES

This chapter includes:

Using Secure Receiving Mode

Printing Reports

Using Advanced Fax Settings

image287Using Secure Receiving Mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on Secure Receiving mode to restrict printing out all of the received faxes when the machine is unattended. In Secure Receiving mode, all of the incoming faxes go into the memory. When the mode turns off, any faxes stored are printed.

To turn Secure Receiving mode on:

1Press Menu until “Advanced Fax” appears on the top line of the display.
2Press the scroll button (W or X) until “Secure Receive” appears on the bottom line and press Enter.
3Press the scroll button (W or X) to display “On” on the bottom line and press Enter.
4Enter a four-digit passcode you want to use and press Enter.

image288

NOTE: You can activate Secure Receiving mode without setting a passcode, but cannot protect your faxes.

image289

5Re-enter the passcode to confirm it and press Enter.
6To return to Standby mode, press Stop/Clear.

When a fax is received in Secure Receiving mode, your machine stores it into the memory and displays “Secure Receive” to let you know that there is a fax stored.

To print received documents:

1Press Menu until “Advanced Fax” appears on the top line of the display.
2Press the scroll button (W or X) until “Secure Receive” appears on the bottom line and press Enter.
3Press the scroll button (W or X) to display “Print” on the bottom line and press Enter.
4Enter the four-digit passcode and press Enter.

The machine prints all of the faxes stored in the memory.

To turn Secure Receiving mode off:

1Press Menu until “Advanced Fax” appears on the top line of the display.
2Press the scroll button (W or X) until “Secure Receive” appears on the bottom line and press Enter.
3Press the scroll button (W or X) to display “Off” on the bottom line and press Enter.
4Enter the four-digit passcode and press Enter.

The mode is deactivated and the machine prints all of the faxes stored in the memory.

.

4.2  ADDITIONAL FEATURES

5To return to Standby mode, press Stop/Clear.

image290

Printing Reports

Your machine can print reports containing useful information. The following reports are available:

Phonebook List

This list shows all of the numbers currently stored in the machine’s memory as speed dial and group dial numbers.

You can print this Phonebook list using the Phone Book button; see page 2.19.

Sent Fax Report

This report shows information of the faxes you recently sent.

Received Fax Report

This report shows information of the faxes you recently received.

image291

System Data List

This list shows the status of the user-selectable options. You may print this 4 list to confirm your changes after changing any settings.

Scheduled Job Information

This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation.

Message Confirmation

This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results.

You can set up your machine to automatically print the message confirmation report after each fax job. See page 1.20.

Junk Fax Number List

This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu; see page 4.5. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers are blocked.

This feature recognize the last 6 digits of the fax number set as a remote fax machine’s ID.

Multi-communication Report

This report is printed automatically after sending documents from more than one location.

.

ADDITIONAL FEATURES  4.3

Power Failure Report

This report is printed out automatically when power is restored after a power failure, if there occurs any data loss due to the power failure.

image292

NOTE: The lists you have set to print out automatically don’t print out when there is no paper loaded or a paper jam has occurred.

image293

Printing a Report

1Press Menu until “Reports” appears on the top line of the display. The first available menu item, “Phone Book” displays on the bottom line.
2Press the scroll button (W or X) to display the report or list you want to print on the bottom line.
Phone Book: Phonebook list
Sent Report: Sent fax report
RCV Report: Received fax report
System Data: System data list
Scheduled Jobs: Scheduled job information
MSG Confirm: Message confirmation
Junk Fax List: Junk fax number list
3Press Enter. The selected information prints out.

image294

Using Advanced Fax Settings

Your machine has various user-selectable setting options for sending or receiving faxes. These options are preset at the factory, but you may need to change them. To find out how the options are currently set, print the System Data list. For details about printing the list, page 4.3

Changing Setting Options

1Press Menu until “Advanced Fax” appears on the top line of the display. The first available menu item, “Send Forward,” displays on the bottom line.
2Press the scroll button (W or X) until you see the desired menu item on the bottom line and press Enter.
3When the option you want appears on the display, choose a status by pressing the scroll button (W or X) or enter a value using the number keypad.
4Press Enter to save the selection.
5You can exit from Setup mode at any time by pressing Stop/Clear.

.

4.4  ADDITIONAL FEATURES

Advanced Fax Setting Options

Option

Description

Send Forward

You can set the machine to always forward all of the outgoing

faxes to a specified destination, in addition to the fax numbers

you entered.

Select Off to turn this feature off.

Select On to turn this feature on. You can set the number of the

remote fax machine to which faxes are forwarded.

RCV Forward

You can set your machine to forward incoming faxes to another

fax number during a specified period of time. When a fax arrives

at your machine, it is stored in the memory. Then, the machine

dials the fax number that you have specified and sends the fax.

Select Off to turn this feature off.

Select On to turn this feature on. You can set the fax number to

which faxes are forwarded. Then, you can enter the starting time

and/or the ending time. The Print Local Copy option allows you

to set the machine to print the fax, if fax forwarding is completed

without any error.

Toll Save

You can set your machine to store your faxes into the memory

and send them at the specified toll-saving time. For details about

Toll Save mode, see page 1.18.

Select Off to turn this feature off.

4

Select On to turn this feature on. You can set the starting time

and/or the ending time for Toll Save mode.

Junk Fax Setup

Using the Junk Fax Barrier feature, the system will not accept

faxes sent from remote stations of which their numbers are

stored in the memory as junk fax numbers. This feature is useful

for blocking any unwanted faxes.

Select Off to turn the feature off. Anybody can send you a fax.

Select On to turn the feature on. You can set up to 10 fax

numbers as junk fax numbers using the Set option. This feature

recognize the last 6 digits of the fax number set as a remote fax

machine’s ID. After storing numbers, you do not receive any

faxes from the registered stations. To delete all the junk fax

numbers, use the All Delete option.

Secure Receive

You can keep your received faxes from being accessed by

unauthorized people.

For further details about setting this mode, see page 4.2.

Prefix Dial No.

You can set a prefix dial number of up to five digits. This number

dials before any automatic dial number is started. It is useful for

accessing the PABX exchange.

Stamp RCV Name

This option allows the machine to automatically print the page

number, and the date and time of the reception at the bottom of

each page of a received document.

Select Off to turn this feature off.

Select On to turn this feature on.

.image295

ADDITIONAL FEATURES  4.5

Option

Description

ECM Mode

Error Correction Mode helps with poor line quality and makes

(Error Correction Mode)

sure any fax you send are sent smoothly to any other ECM-

equipped fax machine. If the line quality is poor, it takes more

time to send a fax when you are using the ECM.

Select Off to turn this feature off.

Select On to turn this feature on.

image296

4.6  ADDITIONAL FEATURES

image297

5 MAINTENANCE

This chapter provides information for maintaining your machine and the toner cartridge.

This chapter includes:

Clearing the Memory
Adjusting Shading
Cleaning Your Machine
Maintaining the Toner Cartridge
Consumables and Replacement Parts
Replacing the ADF Rubber Pad

image298Clearing the Memory

You can selectively clear information stored in your machine’s memory.

1Press Menu on the control panel until “Maintenance” appears on the top line of the display.
2Press the scroll button (W or X) until you see “Clear Memory” on the bottom line and press Enter.

The first available menu item, “Clear All Mem.” displays on the bottom line.

3Press the scroll button (W or X) until you see the item you want to clear.
Clear All Mem.: Clears all of the data stored in the memory and resets all of your settings to the factory default.
Paper Setting: Restores all of the Paper Setting options to the factory default.
Copy Setup: Restores all of the Copy Setup options to the factory default.
Fax Setup: Restores all of the Fax Setup options to the factory default.
Fax Feature: Cancels all of the scheduled fax jobs in the machine’s memory.
Advanced Fax: Restores all of the Advanced Fax setting options to the factory default.
Sound/Volume: Resets the sound and volume settings to the factory default.
Machine Setup: Resets all of the system settings, such as the machine ID, date and time, display language and save modes, to the factory default.
Sent Report: Clears all of records of your faxes sent.
RCV Report: Clears all of records of your faxes received.
Phone Book: Clears the one-touch, speed and group dial numbers stored in the memory.
4Press Enter. The selected memory is cleared and the display asks you to continue clearing the next item.
5To clear another item, press Enter and repeat steps 3 and 4

OR

To return to Standby mode, press Stop/Clear.

.

5.2  MAINTENANCE

image299Adjusting Shading

When the scan unit becomes dirty, it can alter the shading value. If your copy has black lines or is blurred, adjust the shading setting.

1Load a sheet of white paper into the ADF.
2Press Menu on the control panel until “Maintenance” appears on the top line of the display.
3Press the scroll button (W or X) until “Adjust Shading” appears on the bottom line and press Enter.
4Press the scroll button (W or X) to select “On” and press Enter. Your machine picks up the paper and adjusts the shading value.

image300

Cleaning Your Machine

To maintain the print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur.

image301

NOTE: While cleaning the inside of the machine, be careful not to touch the transfer roller, located underneath the toner cartridge. Oil from your fingers can cause print quality problems.

image302image303

CAUTIONS: Cleaning the cabinet of the machine with surfactants containing large amounts of alcohol, solvent or other strong substances can discolor or crack the cabinet.

image304

Cleaning the Outside

5

Clean the cabinet of the machine with a soft lint-free cloth. You can dampen the cloth slightly with water, but be careful not to be let any water drip onto the machine or inside of it.

Cleaning the Inside

During the printing process, paper, toner and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears or reduces these problems.

1Turn the machine off and unplug the power cord. Wait for the machine to cool down.
2Open the front cover and pull the toner cartridge out, lightly pushing it down.

.

MAINTENANCE  5.3

3With a dry lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity.

image305

CAUTION : To prevent damage to the toner cartridge, do not expose it to light for more than a few minute. Cover it with a piece of paper, if necessary. Do not touch the black transfer roller inside the machine.

image306

4Reinsert the toner cartridge and close the cover.
5Plug in the power cord and turn the machine on.

Cleaning the Scan Unit

Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day, as needed.

1Slightly dampen a soft lint-free cloth or paper towel with water.
2Open the control panel by gripping its bottom and pulling it upward.

.image307

5.4  MAINTENANCE

3Disassemble the white roller as follows:

The right end of the white roller has a plastic bushing that is snapped shut with small tab on it. Pull the bushing slightly inward, then rotate the bushing until it reach a slot (1). Then pull the roller upward (2).

image308

4Wipe the roller surface with a soft cloth dampened with water.

image309

5Carefully wipe the scanning glass with a soft dry cloth.

If the glass is very dirty, first wipe it with a slightly dampened cloth, and then with a dry cloth. Be very careful not to scratch the glass surface.

image310image311

5

6Replace the roller by inserting the left end first followed by the right end, then rotating the bushing until it locks into place.
7Reconnect the support and the control panel, then close the control panel firmly until it clicks into place.

.

MAINTENANCE  5.5

image312Maintaining the Toner Cartridge

Toner Cartridge Storage

To get the most from the toner cartridge, keep the following guidelines in mind:

Do not remove the toner cartridge from its package until ready for use.
Do not refill the toner cartridge. The machine warranty does not cover damage caused by using a refilled cartridge.
Store toner cartridges in the same environment as your machine.
To prevent damage to the toner cartridge, do not expose it to light for more than a few minute.

Saving Toner

To save toner, press the Toner Save button on the machine control panel; see page 1.18. The button backlight turns on. Using this feature extends the life of the toner cartridge and reduces your cost per page, but it also reduces the print quality.

Expected Cartridge Life

The life of the toner cartridge depends on the amount of toner that print jobs require. The actual number may be different depending on the print density of the page you print. If you print a lot of graphics, you may need to change the cartridge more often.

Redistributing Toner

When the toner cartridge is near the end of its life, white streaks or light print occurs. The LCD displays the warning message, “Toner Low.” You can temporarily reestablish the print quality by redistributing the remaining toner in the cartridge.

1Open the front cover.
2Pull the toner cartridge out and gently roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge.

image313

NOTE: If the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets the toner into fabric.

image314

3Reinstall the cartridge and close the front cover.

.

5.6  MAINTENANCE

Replacing the Toner Cartridge

When the toner eventually runs out, only blank pages print when a print job is sent or when a fax is received. At this stage, the toner cartridge needs to be replaced. The display on the control panel shows the warning message, “Toner Empty” and the machine stops printing.

image315

NOTE: You can set the machine to ignore the “Toner Empty” message and continue printing. See page 5.8.

image316

1Open the front cover.
2Lightly pushing the used cartridge down, pull it out.
3Unpack the new toner cartridge and gently roll it horizontally four or five times to distribute the toner evenly inside the cartridge.

Save the box and the cover for shipping.

4Slide the new toner cartridge in until it locks into place.
5Close the front cover.

Setting the Notify Toner Option

If you have set the Notify Toner menu option to “On”, your machine automatically sends a fax to your service company or the dealer to notify them that your machine requires a new toner cartridge when the toner cartridge needs to be replaced. The fax number is preset by your dealer when you bought your machine.

1Press Menu on the control panel until “Maintenance” appears on the top line of the display.

The first available menu item, “Clean Drum,” displays on the bottom line.

image317

2 Press the scroll button (W or X) to display “Notify Toner ” on the

5

bottom line and press Enter.

3Press the scroll button (W or X) to change the setting.

Select “On” to enable this feature. Selecting “Off” disables this feature.

4Press Enter to save the selection.

Cleaning the Drum

If there are streaks or spots on your print, the OPC drum of the cartridge may require cleaning.

1Before setting the cleaning procedure, make sure that paper is loaded in the machine.
2Press Menu on the control panel until “Maintenance” appears on the top line of the display.

The first available menu item, “Clean Drum,” displays on the bottom line.

3Press Enter.

.

MAINTENANCE  5.7

4When the display asks you to confirm your selection, press Enter.

The machine prints a cleaning page. Toner particles on the drum surface are affixed to the paper.

5If the problem remains, repeat steps 1 through 4.

Ignoring the Toner Empty Message

When the toner cartridge is empty, the machine shows a “Toner Empty” message and stops printing.

You can set the machine to ignore the message when it displays and to continue printing the pages.

1Press Menu until “Machine Setup” appears on the display.
2Press the scroll button (W or X) until “Ignore Toner” appears on the bottom line and press Enter.
3Press the Scroll button (W or X) to select “On” or “Off.” Select “On” to ignore the Toner Empty message.

Select “Off” to stop printing when the message appears. This is the default setting.

4Press Enter to save the selection.

image318

Consumables and Replacement Parts

From time to time, you needs to replace the toner cartridge, roller, and fuser unit to maintain top performance and to avoid print quality problems and paper feed problems resulting from worn parts.

The following items should be replaced after you have printed a specified number of pages:

Items

Yield (Average)

ADF rubber pad

Approx. 10,000 pages

ADF roller

Approx. 60,000 pages

Paper feeding roller

Approx. 60,000 pages

Transfer roller

Approx. 60,000 pages

Fuser unit

Approx. 60,000 pages

To purchase the consumables and replacement parts, contact your Samsung dealer or the retailer where you bought your machine. We strongly recommend that items be installed by a trained service professional, except for the toner cartridge and the ADF rubber pad.

.

5.8  MAINTENANCE

image319Replacing the ADF Rubber Pad

You can purchase a ADF rubber assembly from a Samsung dealer or the retailer where you bought your machine.

1Open the control panel by gripping its bottom and pulling it upward.
2Disconnect the support on the left side of the machine from the control panel and lift the control panel up to the complete open position
3Remove the control panel from the machine by disconnecting the hinge on the right.

image320

NOTE: Be careful no to disconnect the connector on the control panel from the machine as it turns the LCD off.

image321

4Using a screw driver, press the slots on the ADF rubber plate to unlatch the plate and the ADF rubber.

image322image323

5

5Align the holes on the new ADF rubber and the plate and inset the tabs on the plate into the slots on the machine. Press them until they are latched.
6Replace the control panel by connecting the hinge on the right first then inserting the left arm while pushing the control panel to the right.
7Reconnect the support and the control panel, then close the control panel firmly until it clicks into place.

.

MAINTENANCE  5.9

MEMO

image324

5.10  MAINTENANCE

image325

6 TROUBLESHOOTING

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

Clearing Document Jams
Clearing Paper Jams
Clearing LCD Error Messages
Solving Problems

image326Clearing Document Jams

When a document jams while it passes through the ADF (Automatic Document Feeder), “Document Jam” appears on the display.

Input Misfeed

1Remove the remaining documents from the ADF.
2Pull the jammed document gently out of the ADF.

image327

3Load the documents back into the ADF.

image328

NOTE: To prevent document jams, do not use thick, thin or mixed documents.

image329

Exit Misfeed

1Remove the remaining documents from the ADF.
2Open the control panel by gripping its bottom and pulling it upward.
3Pull the document gently out of the ADF.

image330

4Close the control panel. Then load the documents back into the ADF.

.

6.2  TROUBLESHOOTING

If the paper does not exit, continue to step 2.

image331Clearing Paper Jams

When a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam.

Message

Location of Jam

Go to

[Paper Jam 0]

In the paper tray.

page 6.3

Open/Close Door

[Paper Jam 1]

In the fuser area or around

page 6.4

Open/Close Door

the toner cartridge.

page 6.5

In the manual feeder

[Paper Jam 2]

In the paper exit area

page 6.3

Check Inside

To avoid tearing the paper, pull the jammed paper out gently and slowly.

Follow the steps on the next pages to clear the jam.

In the Paper Tray

1Open and close the front cover. The jammed paper automatically exits the machine.

If the paper does not exit, continue to step 2.

2Pull the paper tray open.
3Remove the jammed paper by gently pulling it straight out.

image332image333

If there is any resistance and the paper does not move when you pull

6

or if you cannot see the paper in this area, skip to the fuser area

around the toner cartridge. See page 6.4.

4Insert the paper tray into the machine until it snaps into place.
5Open and close the front cover to resume printing.

In the Paper Exit Area

1Open and close the front cover. The jammed paper automatically exits the machine.

.

TROUBLESHOOTING  6.3

2Gently pull the paper out of the front output tray. Skip to step 6.

image334

If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the front output tray, continue to step 3.

3Open the rear cover.
4Remove the jammed paper by gently pulling it straight out.

image335

5Close the rear cover.
6Open and close the front cover to resume printing.

In the Fuser Area or Around the Toner Cartridge

image336

NOTE: The fuser area is hot. Take care when removing paper from the machine.

image337

1Open the front cover and pull the toner cartridge out, lightly pushing it down.
2Remove the jammed paper by gently pulling it straight out.

image338

3Replace the toner cartridge and close the front cover. Printing automatically resumes.

.

6.4  TROUBLESHOOTING

In the Manual Feeder

image339

” appears on the display when you try to print using the

image340

manual feeder and the machine does not detect paper, due to no paper or improper paper loading.

The error message may also occur when the paper is not properly fed into the machine through the manual feeder. In that case, pull the paper out of the machine.

image341

Tips for Avoiding Paper Jams

By selecting the correct paper types, most paper jams can be avoided.

When a paper jam occurs, follow the steps outlined in page 6.3.

Follow the procedures on page 1.9 when you load paper. Ensure that the adjustable guides are positioned correctly.
Do not overload the paper tray. Ensure that the paper is below the paper capacity mark on the inside wall of the paper tray.
Do not remove the paper from the tray while your machine is printing.
Flex, fan and straighten the paper before loading.
Do not use creased, damp or highly curled paper.
Do not mix paper types in the paper tray.
Use only recommended print materials. See “Paper Specifications” on page A.5.
Ensure that the print side of print materials is facing down in the paper tray and facing up in the manual feeder.

image342

Clearing LCD Error Messages

image343

Messages appears on the display to indicate the control panel to indicate

6

the machine’s status or errors. Refer to the following table to understand

the message’s meaning and correct the problem, if necessary. Messages

and their meanings are listed in alphabetical order.

Display

Meaning

Suggested solutions

Cancel ?

Your machine’s memory is full

To cancel the fax job, press the 1

1:Yes 2:No

during the machine stores the

button to accept “Yes”

document into the memory.

If you want to send the pages were

stored, press the 2 button to accept

“No.” You should send the remaining

pages later when the memory is

available.

.

TROUBLESHOOTING  6.5

Display

Meaning

Suggested solutions

[Comm. Error]

The machine has a

Ask the sender to try again.

communication problem.

CRU Fuse Error

The machine has a problem

Please contact a service

with recognizing the new toner

representative.

cartridge.

Document Jam

The loaded document has

Clear the document jam. See

jammed in the ADF (Automatic

page 6.2.

Document Feeder).

[Door Open]

The front or rear cover is not

Close the cover until it locks into place.

securely latched.

Group Not Available

You have tried to select a

Just use a one-touch or speed dial

group location number where

number or dial a number manually

only a single location number

using the number keypad.

can be used, such as when

adding locations for a

broadcasting operation.

[Incompatible]

The remote machine does not

Reconfirm the remote machine’s

have the requested feature,

features.

such as a delayed

transmission.

It also occurs if the remote

machine does not have enough

memory space to complete the

operation you are attempting.

[Jam 1] or

The toner cartridge is not

Install the toner cartridge. See

[No Cartridge]

installed.

page 1.8.

Line Busy

The remote person did not

Try again after a few minutes.

answer or the line is already

engaged.

[Line Error]

Your machine cannot connect

Try again. If the problem persists, wait

with the remote machine or

an hour or so for the line to clear and

has lost contact because of a

try again.

problem with the phone line.

Or, turn the ECM on. See page 4.6.

Load Document

You have attempted to set up a

Load a document and try again.

copy or fax operation with no

document loaded.

[Low Heat Error]

There is a problem in the fuser

Unplug the power cord and plug it back

unit.

in. If the problem persists, please

Open Heat Error

contact a service representative.

[Over Heat]

[LSU Error]

A problem has occurred in the

Unplug the power cord and plug it

LSU (Laser Scanning Unit).

back in. If the problem persists,

please call for service.

Memory Full

The memory is full.

Delete unnecessary documents,

retransmit after more memory

becomes available or split the

transmission into more than one

operation.

.

6.6  TROUBLESHOOTING

Display

Meaning

Suggested solutions

[No Answer]

The remote fax machine has

Try again. Make sure that the remote

not answered after several

machine is operational.

redial attempts.

NO. Not Assigned

The One-touch or speed dial

Dial the number manually using the

location you tried to use has

number keypad or assign the number.

no number assigned to it.

For storing a number, see page 2.15.

[No Paper]

The paper tray has run out of

Load paper in the paper tray. See

Add Paper

paper.

page 1.9.

Operation Not Assigned

You are doing in the Add/

Check the display to see if there is any

Cancel operation, but there is

scheduled job. The display should

no jobs waiting.

indicate them in Standby mode, for

example, Delay Fax.

[Paper Jam 0]

Paper has jammed in the

Clear the jam. See page 6.3.

Open/Close Door

feeding area of the paper tray.

[Paper Jam 1]

• Paper has jammed in the

• Clear the jam. See page 6.4.

Open/Close Door

paper exit area.

• Clear the jam. See page 6.5.

• A paper jam has occurred in

the manual feeder or the

machine detects non-feeding

from the manual feeder.

[Paper Jam 2]

Paper has jammed in the fuser

Clear the jam. See page 6.3.

Check Inside

area.

Power Failure

Power has turned off then on

You need to start again the job which

and the machine’s memory

you were trying to do before the

has not been saved.

power failure.

Retry Redial?

The machine is waiting for a

You can press Enter to immediately

specified time interval to redial

redial, or Stop/Clear to cancel the

a previously busy station.

redial operation.

[Stop Pressed]

The Stop/Clear button is

Try again.

pressed during a copy or fax

operation.

[Toner Empty]

The toner cartridge has run

Replace with a new toner cartridge.

6

out. The machine stops

See page 5.7.

printing.

[Toner Low]

The toner cartridge is almost

Take out the toner cartridge and

empty.

gently shake it. By doing this, you can

temporarily reestablish printing

operations.

.image344

TROUBLESHOOTING  6.7

image345Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper Feeding Problems

Condition

Suggested solutions

Paper is jammed during

Clear the paper jam. See page 6.3.

printing.

Paper sticks together.

Ensure that there is not too much paper in the paper tray. The

paper tray can hold up to 250 sheets of paper, depending on the

thickness of your paper.

Make sure that you are using the correct type of paper. See

“Paper Specifications” on page A.5.

Remove paper from the paper tray and flex or fan the paper.

Humid conditions may cause some paper to stick together.

Multiple sheets of paper

Different types of paper may be stacked in the paper tray. Load

do not feed.

the paper of only one type, size and weight.

If multiple sheets have caused a paper jam, clear the paper jam.

See page 6.3.

Paper does not feed into

Remove any obstructions inside the machine.

the machine.

Paper has not been loaded correctly. Remove paper from the tray

and reload it correctly.

There is too much paper in the paper tray. Remove excess paper

from the tray.

The paper is too thick. Use only paper that meets the

specifications required by the machine. See “Paper

Specifications” on page A.5.

The paper keeps jamming.

• There is too much paper in the paper tray. Remove excess paper

from the tray.

• An incorrect type of paper is being used. Use only paper that meets

the specifications required by the machine. See “Paper

Specifications” on page A.5. If you are printing on special

materials, use the manual feeder.

• There may be debris inside the machine. Open the front cover and

remove the debris.

Transparencies stick

Use only the transparencies specifically designed for a laser

together in the paper exit.

printer. Remove each transparency as it exits from the machine.

Envelopes skew or fail to

Ensure that the paper guides are against both sides of the

feed correctly.

envelopes.

.

6.8  TROUBLESHOOTING

Copying Problems

Condition

Suggested solutions

Copies are too light or too dark.

Use the Darkness button to darken or lighten the

background of the copies.

Smears, lines, marks or spots

• If defects are on the original document, press the Darkness

appears on copies.

button to lighten the background of your copies.

• If no defects are on the original document, clean the scan

unit. See page 5.4.

Copy image is skewed.

• Ensure that the original document is positioned correctly in

the ADF (Automatic Document Feeder).

• Check that the copy paper is loaded correctly.

Blank copies print out.

Ensure that the original document is face down in the ADF.

Image rubs off the copy easily.

• Replace the paper in the paper tray with paper from a new

package.

• In high humidity areas, do not leave paper in the machine for

the extended periods of time.

Frequent copy paper jams

• Fan the stack of paper, then turn it over in the paper tray.

occurs.

Replace the paper in the tray with a fresh supply. Check/

adjust the paper guides, if necessary.

• Ensure that the paper is the proper paper weight. 75g/m2

(20 lb) bond paper is recommended.

• Check for copy paper or pieces of copy paper remaining in

the machine after a paper jam has been cleared.

Fewer copies from the toner

• Your original documents may contain pictures, solids or

cartridge than expected prints

heavy lines. For example, they may be forms, newsletters,

out.

books or other documents that use more toner.

• The machine may be turned frequently on and off.

Faxing Problems

Condition

Suggested solutions

6

The machine is not working,

• Unplug the power cord and plug it in again.

there is no display and the

• Ensure that there is power to the electrical receptacle.

buttons are not working.

No dial tone sounds.

• Check that the phone line is connected properly.

• Check that the phone socket in the wall is working by plugging

in another phone.

The numbers stored in the

Make sure that the numbers are stored in the memory

memory do not dial

correctly. Print a Phonebook list, referring to page 2.15.

correctly.

The document does not feed

• Make sure that the document is not wrinkled and you are

into the machine.

putting it in correctly. Check that the document is the right size,

not too thick or thin.

• Make sure that the control panel is firmly closed.

.image346

TROUBLESHOOTING  6.9

Condition

Suggested solutions

Faxes are not received

• Fax mode should be selected.

automatically.

• Make sure that there is paper in the tray.

• Check to see if the display shows “Memory Full.”

The machine does not send.

• Make sure that the document is loaded in the ADF.

• “TX” should show up on the display.

• Check the other fax machine you are sending to, to see if it can

receive your fax.

The incoming fax has blank

• The fax machine sending you the fax may be faulty.

spaces or is received with a

• A noisy phone line can cause line errors.

poor-quality.

• Check your machine by making a copy.

• The toner cartridge may be empty. Replace the toner cartridge,

referring to page 5.7.

Some of the words on a

The fax machine sending you the fax had a temporary

incoming fax are stretched.

document jam.

There are lines on the

Check your scan unit for marks and clean it. See page 5.4.

documents you send.

The machine dials a number,

The other fax machine may be turned off, out of paper, or

but a connection with

cannot answer incoming calls. Speak with the other machine

another fax machine fails.

operator and ask her/him to clear out the problem.

Documents are not stored in

There may not be enough memory to store the document. If

the memory.

the display shows a “Memory Full” message, delete any

documents you no longer need from the memory and then

restore the document.

Blank areas appear at the

You may have chosen the wrong paper settings in the user

bottom of each page or on

option setting. See page 1.16.

other pages, with a small

strip of text at the top.